3 of 3 Remote/Hybrid Natural Language Understanding Jobs in England

Sigma) applied to quality control and operational auditing. Strong understanding of AI behavior, intent structures, and natural language understanding (NLU) failure modes. Proven ability to translate operational customer friction into technical feedback for engineering and product teams. Demonstrated experience in data logging, audit reporting, and root ...

logs, conversation transcripts, AI agent spans, tool executions, and token usage to isolate latency, cost, and quality issues Build conversational experiences where intent-based NLU is the right fit, including multilingual support and SSML-tuned voice interactions Amazon Connect Platform Engineering Build contact flows that integrate AI agents, Lambda-backed ...

model, security controls, guardrails, multilingual approach, voice experience, xApp strategy, reporting model, and production readiness standards. Decide when to use agentic AI, deterministic flows, NLU, Knowledge AI, xApps, or human handover. Define reusable patterns for LLM Prompt nodes, tool schemas, Resolve Tool Actions, context management, API integrations, fallback handling, escalation … understanding of LLM prompting, tool design, tool orchestration, structured tool results, hallucination prevention, prompt grounding, guardrails, and when to use deterministic logic or NLU alongside agentic reasoning. Good working knowledge of conversation design principles, including intent journeys, task flows, fallback paths, repair prompts, turn-taking, escalation points, voice-friendly ...