Amazon Connect, Principal Consultant
- Location
- Greater London, England, United Kingdom
logic, and IVR solutions for voice and digital channels (live chat, voice, written channels) Build and deploy serverless integrations using AWS Lambda (Python/Node.js), API Gateway, DynamoDB, Kinesis, and CloudFormation/Terraform connecting Amazon Connect to backend systems (Pega CRM, internal APIs) Implement infrastructure as code (Terraform/CloudFormation … engineering experience Demonstrable experience delivering multiple Amazon Connect implementations in enterprise environments, including design, integrations, routing, telephony, and production support. Proficiency in Python or Node.js with production deployment experience Experience with AWS services: Lambda, API Gateway, DynamoDB, S3, CloudWatch, IAM, CloudFormation or Terraform Hands-on experience with REST API development ...