The Product Operations Lead will manage day-to-day operations, streamline workflows, support project management, and optimise processes. This role also involves overseeing sales operations, analysing performance metrics, and ensuring efficient team communication. This high-trust, high-impact role combines systems thinking, startup grit, and founder support. You'll play a central part in shaping how … and content to keep features on track Build and manage systems in Notion, Airtable, Slack, and other team tools Track product metrics and organise user feedback into actionable insights Operations & Systems Handle day-to-day internal ops, including team coordination, onboarding, and hiring Set up and streamline workflows across documentation, vendor tools, and deadlines Keep our knowledge base clear … team building, and product milestones. Jump into creative or analytical problem-solving wherever needed Qualifications Strong Analytical Skills and ability to interpret data Experience in Sales and customer relationship managementOperationsManagement and process optimisation experience Proficiency in Project Management Ability to work both independently and collaboratively in a hybrid environment Experience in the technology or More ❯
picture of their customers. Check out our investors and read more about us here . About the team We're looking for a diligent and detail-oriented Office & GTM Operations Manager to serve as the operational heartbeat of our UK team. This is a dynamic, high-impact role that sits at the intersection of office management, business operations … smoothly. If you're a force multiplier who thrives in a fast-paced, collaborative environment and loves making things work better for people, this role is for you. Office & OperationsManagement Act as the go-to person for the London office: manage office logistics, seating, supplies, vendor contracts, and equipment. Own meeting room bookings, expense tracking, and on … product initiatives. Develop and nurture local consultancy relationships to expand our referral and partner network. Who we're looking for 4+ years of experience in a role spanning office management, people programs, or business operations -startup or scale-up experience is a big plus. Exceptional project management skills and the ability to juggle multiple responsibilities with ease. More ❯
Wakefield, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
City & Guilds
As Lead Operations Manager, youll be designing and delivering intelligent, data-informed processes that serve learners, centres, and regulators with precision and agility. If you're a great leader, obsessed with data, good at working across multiple systems, thrive on solving complex problems, and bring a high level of technical acumen, this is your opportunity to lead with impact. … Were building a Centre Operations function that delivers operational excellence and sets the benchmark for efficiency, innovation and stakeholder service. This is therefore more than just an operations role its a chance to further shape our Centre Operations function through data-driven leadership. Were looking for someone with a broad mix of sound technical and data capability. … What we mean by this is that alongside leadership and management skills, you must be good with data management and analysis, proficient with excel, power query etc and be able to pick up new systems quickly. Based in our Wakefield hub, youll lead a range of Operations Managers, Delivery Managers, Coordinators, Administrators, and/or Technical Leads. More ❯
Hemel Hempstead, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria
more ServiceNow instances. Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of the latest ServiceNow features. Demonstrated experience assisting with ServiceNow configuration and deployment. Demonstrated knowledge of service management processes, procedures and software, and including knowledge of ServiceNow. It would be great if you had: Experience of domain separation. Certifications indicating experience of other ServiceNow modules such as … Customer Service Management (CSM), Employee Workflow, Security Operations (SecOps), Governance, Risk, and Compliance (GRC), IT OperationsManagement (ITOM), or IT Asset Management (ITAM). If you are interested in this role but not sure if your skills and experience are exactly what were looking for, please do apply, wed love to hear from you! If More ❯
Full-time, permanent) Department: IT Reports to: Director of Finance and Resources Job Overview We are seeking a dynamic and experienced Head of IT to lead the IT strategy, operations, and team. This pivotal role ensures technology infrastructure and systems effectively support members, staff, and long-term organisational goals. You will manage the full IT function, lead strategic development … and successful delivery Manage departmental budgets, staff, and third-party suppliers Contribute to business continuity and disaster recovery planning Produce strategic reports for Trustees and the Finance Committee IT OperationsManagement Oversee support for enterprise systems including library management, CRM, accounting, productivity, and collaboration software Ensure cybersecurity protocols, backups, and IT policies are in place and regularly … data quality, reporting, and performance optimisation Compliance & Data Protection Act as the lead on GDPR and data protection compliance Ensure adherence to security standards such as PCI DSS Team Management & Training Manage the Systems Administrator and IT Assistant Support staff onboarding and ongoing training on IT systems Oversee documentation and guides to ensure smooth IT operations Person Specification More ❯
Operations Lead (Mobile Tech Standardisation) Tech Operations Lead - Mobile Technology Standardisation STATUS: PAYE Contract LOCATION: London (E14) HYBRID MODEL: 3 days onsite/2 days remote DURATION: 12 months + Responsibilities Coordinating and managing the regional operations & engineering team Ensuring strict adherence to guidelines for handling data-bearing assets Identifying and mitigating risks to maintain project momentum … within financial services or investment banking Enforcing detailed processes and operational compliance Building strong stakeholder relationships across regions Managing multiple priorities under pressure Communicating effectively at all levels of management Understanding desktop hardware and components Applying analytical and problem-solving skills Please note: This role requires you to be onsite 3 days a week; a reasonable commutable domicile is … expected. Engagement via an inside IR35 PAYE model has already been determined. It is essential to have proven experience in operations leadership within enterprise technology programmes, ideally involving mobile device standardisation (provisioning/decommissioning). Reward This client has an enviable reputation for delivering global-scale programmes with a strong emphasis on quality, collaboration, and innovation. Competitive day rate More ❯
City of London, London, United Kingdom Hybrid / WFH Options
FPSG
Tech Operations Lead - Mobile Technology Standardisation STATUS: PAYE Contract LOCATION: London (E14) HYBRID MODEL: 3 days onsite/2 days remote DURATION: 12 months + FPSG seek an experienced Tech Operations Lead to join a global mobile technology standardisation programme. This leadership role is central to the successful delivery, therfore prior corporate mobile device provisioning and decommissioning coordination … is essential. The Operations Lead's responsibilities will include: * Coordinating and managing the regional operations & engineering team * Ensuring strict adherence to guidelines for handling data-bearing assets * Identifying and mitigating risks to maintain project momentum * Tracking progress through project milestones and resolving roadblocks * Providing regular updates to programme leadership * Collaborating with global counterparts to ensure consistency * Ensuring deliverables … meet quality standards and stakeholder expectations To be successful as the Operations Lead, you will need experience of: * Prior demonstrable experience of Enterprise Mobile Technology Standardization Programs (Provision, Replacement & Decommission of mobile devices) * Leading technology teams in high-paced environments * Working within financial services or investment banking * Enforcing detailed processes and operational compliance * Building strong stakeholder relationships across regions More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
FPSG Connect
Tech Operations Lead - Mobile Technology Standardisation STATUS: PAYE Contract LOCATION: London (E14) HYBRID MODEL: 3 days onsite/2 days remote DURATION: 12 months + FPSG seek an experienced Tech Operations Lead to join a global mobile technology standardisation programme. This leadership role is central to the successful delivery, therfore prior corporate mobile device provisioning and decommissioning coordination … is essential. The Operations Lead's responsibilities will include: * Coordinating and managing the regional operations & engineering team* Ensuring strict adherence to guidelines for handling data-bearing assets* Identifying and mitigating risks to maintain project momentum* Tracking progress through project milestones and resolving roadblocks* Providing regular updates to programme leadership* Collaborating with global counterparts to ensure consistency* Ensuring deliverables … meet quality standards and stakeholder expectations To be successful as the Operations Lead, you will need experience of: * Prior demonstrable experience of Enterprise Mobile Technology Standardization Programs (Provision, Replacement & Decommission of mobile devices) * Leading technology teams in high-paced environments* Working within financial services or investment banking* Enforcing detailed processes and operational compliance* Building strong stakeholder relationships across regions More ❯
Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
APM Terminals
before. Here, you'll be part of a dynamic team that works together to defend, adapt, and innovate with freedom and purpose. You won't just work on Incident Management; you'll help improve how it's done. Dive into purple teaming, create and refine world-class detections, shape change projects, and push the boundaries of what's possible … to bring your ideas to life, help shape the future of cybersecurity while developing new capabilities that enhance our operations. About the role: Incident Response and Leadership Lead incident management activities in response to all high priority cyber-security incidents, with the ability to remain calm and focused during crisis situations. Ability to manage conflicting priorities and multiple tasks … quality control and feedback reviews. Develop training materials and deliver training as part of the team's continuous development. Conduct and lead in Cyber Incident Response exercises. Soft Skills: OperationsManagement & Issue Resolution : Ensure smooth operations and continuity by proactively identifying and addressing operational issues, team dynamics, and inefficiencies in ticket handling. Report Writing: Ability to write More ❯
Marlow, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Royal Air Force Central Fund
Job title : Operations Assistant Organisation: Royal Air Force Central Fund Location : Hybrid; mainly working from home with occasional visits to the offices in Marlow and sites in and around Buckinghamshire Hours : Full time (37.5 hours), Monday to Friday. Part time hours also considered (minimum 25 hours) Salary: £28,000 plus benefits ( 30 days annual leave plus Bank Holidays, contributable … facilities, equipment and training to support with their physical and mental wellbeing. About the role: We are looking for an organised and adaptable individual to support the Fund’s Operations department to provide effective and proactive support. The successful candidate will assist with a broad area of business requirements. The individual will enjoy a hybrid working environment, mainly working … with occasional visits to the offices in Marlow and sites in and around Buckinghamshire and nearby. Key Purpose: Providing support to the Fund’s departments, beneficiaries and stakeholders, the Operations Assistant will contribute in the operation and development of the Fund’s properties, projects, systems and objectives. Key responsibilities include: Supporting beneficiaries by assisting with the Fund’s delivery More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Randstad Digital
leadership and guidance, ensuring high standards across deliverables. Key Skills & Experience 5+ years’ experience as a Business Analyst within Global Custody or Asset Servicing . Strong knowledge of Tax OperationsManagement and Entitlements Processing . Experience with BaNCS, IMActions, and Xceptor (highly desirable). Proven track record on large, multi-year global transformation programmes . Skilled in requirements … gathering, process modelling, data analysis, and stakeholder management . Knowledge of Agile and Waterfall delivery , with hands-on experience in story/EPIC writing . Proficiency in MS Office (Excel, PowerPoint, Word, Visio) . Excellent communication and stakeholder engagement skills. BA certifications (CBAP, IIBA) a plus. Why Apply? Opportunity to work on a high-profile, global transformation programme . More ❯
leadership and guidance, ensuring high standards across deliverables. Key Skills & Experience 5+ years’ experience as a Business Analyst within Global Custody or Asset Servicing . Strong knowledge of Tax OperationsManagement and Entitlements Processing . Experience with BaNCS, IMActions, and Xceptor (highly desirable). Proven track record on large, multi-year global transformation programmes . Skilled in requirements … gathering, process modelling, data analysis, and stakeholder management . Knowledge of Agile and Waterfall delivery , with hands-on experience in story/EPIC writing . Proficiency in MS Office (Excel, PowerPoint, Word, Visio) . Excellent communication and stakeholder engagement skills. BA certifications (CBAP, IIBA) a plus. Why Apply? Opportunity to work on a high-profile, global transformation programme . More ❯
london, south east england, united kingdom Hybrid / WFH Options
Randstad Digital
leadership and guidance, ensuring high standards across deliverables. Key Skills & Experience 5+ years’ experience as a Business Analyst within Global Custody or Asset Servicing . Strong knowledge of Tax OperationsManagement and Entitlements Processing . Experience with BaNCS, IMActions, and Xceptor (highly desirable). Proven track record on large, multi-year global transformation programmes . Skilled in requirements … gathering, process modelling, data analysis, and stakeholder management . Knowledge of Agile and Waterfall delivery , with hands-on experience in story/EPIC writing . Proficiency in MS Office (Excel, PowerPoint, Word, Visio) . Excellent communication and stakeholder engagement skills. BA certifications (CBAP, IIBA) a plus. Why Apply? Opportunity to work on a high-profile, global transformation programme . More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Randstad Digital
leadership and guidance, ensuring high standards across deliverables. Key Skills & Experience 5+ years’ experience as a Business Analyst within Global Custody or Asset Servicing . Strong knowledge of Tax OperationsManagement and Entitlements Processing . Experience with BaNCS, IMActions, and Xceptor (highly desirable). Proven track record on large, multi-year global transformation programmes . Skilled in requirements … gathering, process modelling, data analysis, and stakeholder management . Knowledge of Agile and Waterfall delivery , with hands-on experience in story/EPIC writing . Proficiency in MS Office (Excel, PowerPoint, Word, Visio) . Excellent communication and stakeholder engagement skills. BA certifications (CBAP, IIBA) a plus. Why Apply? Opportunity to work on a high-profile, global transformation programme . More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Randstad Digital
leadership and guidance, ensuring high standards across deliverables. Key Skills & Experience 5+ years’ experience as a Business Analyst within Global Custody or Asset Servicing . Strong knowledge of Tax OperationsManagement and Entitlements Processing . Experience with BaNCS, IMActions, and Xceptor (highly desirable). Proven track record on large, multi-year global transformation programmes . Skilled in requirements … gathering, process modelling, data analysis, and stakeholder management . Knowledge of Agile and Waterfall delivery , with hands-on experience in story/EPIC writing . Proficiency in MS Office (Excel, PowerPoint, Word, Visio) . Excellent communication and stakeholder engagement skills. BA certifications (CBAP, IIBA) a plus. Why Apply? Opportunity to work on a high-profile, global transformation programme . More ❯
data, performance, finance and compliance functions, in support of the Central Surgery Business. They are responsible for the development and maintenance of appropriate data systems, ensuring effective data collection management security, handling, analyses and sharing. They will lead a team that develop and deliver data analysis for reporting purposes, to support operational delivery, resource management, business planning and … Governance, to ensure the business complies with regulatory, organisational and group policies and regulatory requirements. The Performance and Data Manager will report to the Board of Directors (Bofds) & Operational Management (Ops Team) on a monthly basis, on how the Central Surgery is performing against QOF, DES. LES and KPI indicators & PCN IFF indicators to highlight areas that need investigating … data providers in instances of anomalies, training those responsible for accurate data input. Implement data quality initiatives, ensure they are actioned and monitor effectiveness. Collaborate with (bofds) and operational management team to capture and audit of clinical outcome data, patient satisfaction, feedback and complaints. About us Kingston GP Chambers is a Federation of all NHS General Practices within the More ❯
Overview PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. At PagerDuty, you'll tackle complex problems, collaborate … and build webinars Ability to use MySQL or other tools (Birst, Tableau, Looker) to gather and assess information Have excellent presentation, written and verbal communication skills Have proven time management skills with the ability to prioritize tasks You work well under pressure, are a results oriented individual, and you are a team player 3 or 5 years of experience … time off: 20 hours per year Mental wellness programs Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core More ❯
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. At PagerDuty, you'll tackle complex problems, collaborate with … and build webinars Ability to use MySQL or other tools (Birst, Tableau, Looker) to gather and assess information Have excellent presentation, written and verbal communication skills Have proven time management skills with the ability to prioritize tasks You work well under pressure, are a results oriented individual, and you are a team player 3 or 5 years of experience … time off: 20 hours per year Mental wellness programs Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core More ❯
organiser, with a knack for keeping things running smoothly? As our Senior Coordinator/Administrator for Supported Services, you'll work closely with our Regional Directors and Senior Ops Management teams, making sure we deliver exceptional service to our customers regionally and nationally. You'll take on this brilliant role, supporting everything from compliance and quality assurance to preparing … prioritising tasks and managing competing needs with excellent organisational skills, even in a busy, ever-changing environment. Experience providing top-notch administrative support, including clear, concise reports, efficient diary management, meeting prep, and minute-taking. Discretion and care in handling confidential information with respect and sensitivity. A high level of comfort with Microsoft Office, including Word, Excel, Outlook, and More ❯