Team Description Pendo's Technical Account Managers play a crucial role by providing proactive, strategic, and technical guidance to ensure customers are able to realize the full value Pendo can provide their organization. Technical Account Managers connect business goals to the solutions in the Pendo platform. They collaborate with enterprise, strategic, and at-risk customers as a strategic and technical … expert in leveraging Pendo to accomplish their business objectives. Partnering with the Technical Account Managers ensures the execution of current and future business outcomes to accelerate return on investment and expansion. Pendo TAMs work on all products and Partner with CSMs, AD, and others to make the customer successful. Role Responsibilities Own a book of business who have purchased TAM … Service Learn all Pendo Products Create strong customer relationships at all levels Create strong internal relationships Consult on the Pendo product to deliver customer outcomes Impact ROI for assigned customers Showcase the value of Pendo You will be an internal advocate Qualifications 2+ years of technology implementation, technical consulting or dedicated technical support 4+ years in a customer-facing technical More ❯
Pendo's Technical Account Managers play a crucial role by providing proactive, strategic, and technical guidance to ensure customers are able to realize the full value Pendo can provide their organization. Technical Account Managers connect business goals to the solutions in the Pendo platform. They collaborate with enterprise, strategic, and at-risk customers as a strategic and technical expert in … leveraging Pendo to accomplish their business objectives. Partnering with the Technical Account Managers ensures the execution of current and future business outcomes to accelerate return on investment and expansion. Pendo TAMs work on all products and Partner with CSMs, AD, and others to make the customer successful. Role Responsibilities Own a book of business who have purchase TAM Service Learn … all Pendo Products Create strong customer relationships at all levels Create strong internal relationships Consult on the Pendo product to deliver customer outcomes Impact ROI for assigned customers Showcase the value of Pendo You will be an internal advocate Qualifications 2+ years of technology implementation, technical consulting or dedicated technical support 4+ years in a customer-facing technical role, preferably More ❯
Social network you want to login/join with: Collaborate strategically with the enterprise sales organization to help win business and expand Pendo’s offerings within our EMEA customer base Craft and deliver sales presentations & demonstrations that show how Pendo can uniquely addresses a customers’ needs and deliver value Scope and execute proof of value evaluations - gathering technical requirements, defining … success criteria, guiding installation and conducting hands-on workshops and trainings Address prospects’ technical questions on Pendo’s technology, installation, security and data privacy Gather technical requirements and validate technical fit, ensuring a smooth handoff to implementation teams and setting up customers for success Collaborate cross functionally with product, engineering, customer success and others to gather customer feedback and escalate … or experience selling outcomes of digital transformation and change management is a huge plus Experience with ecosystems such as Salesforce, Workday, Servicenow, SAP, and other complex enterprise systems that Pendo helps drive adoption within History of entering new markets, being scrappy and adaptable as strategies shift #J-18808-Ljbffr More ❯
needed to close business. This team is responsible for new business and building and closing opportunities across the EMEA Enterprise business segment, which is a critical growth area for Pendo and comprises the largest businesses that we sell to. As an Account Executive on this team, you will have a strong Pipeline Generation focus and work to secure Pendo's … the budget. Role Responsibilities: Work full-cycle deals from demo complete to close Research and target exciting new Enterprise target companies using prospecting tools Be an integral part of Pendo's Sales team in London Build and manage a territory plan Learn and demonstrate the Pendo platform to new and prospective customers Navigate a customer through a 30-day free … embrace feedback and hold yourself accountable The ability to learn technology basics and apply them to business situations Ability to work team based complex sales cycles involving and leveraging Pendo Exec's Experts and Partners - always ensuring we have customer success as our priority. Preferred Qualifications: MEDDPICC and/Force Management Methodology preferred Willingness to learn in a high-paced More ❯
The Professional Services team's mission is to accelerate the time to value for our Pendo users. We are a team of creative individuals that have a passion for delivering value for our customers, while sharing best practices along the way. Our goal is to exceed our customers' expectations in every engagement. Role Responsibilities Manage overall project lifecycle, including project … and coordinate a cross-functional internal team (sales, engineering, product, customer success, and support) to ensure seamless execution of client-facing projects and deliverables Guide customers in developing comprehensive Pendo programs, from strategic planning through scaled implementations. Coach the customer on what works best to drive adoption and maximize ROI Minimum Qualifications 5+ years Project Management and Consulting experience Ability … applications Bachelor's degree or equivalent work experience, MBA a plus Ability to work efficiently in a fast paced environment Self-motivated with a high level of technical curiosity Pendo Description: Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers a simple way More ❯
Pendo is looking for an RVP, Enterprise Sales, EMEA. A great candidate will be a results/action-oriented, collaborative, empathetic servant leader who will drive excellence in execution while building the foundation for growth in enterprise accounts. Your team's sole focus will be to break into Pendo's largest net new accounts and bring them onto the Pendo … collaboration to drive customer satisfaction in Enterprise accounts Strategically analyze industry trends and performance metrics to drive execution and accelerate results Drive excellence in sales execution by leveraging the Pendo Value Framework Effectively develop and monitor accurate Enterprise sales forecast Minimum Qualifications 4+ years experience building and managing a high-performing sales team selling to Enterprise clients 7+ years of … in a fast-changing environment Preferred Qualifications MEDDPICC and/or Force Management Methodology preferred Willingness to learn in a high-paced sales environment Technical or Product Management background Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers a simple way to understand More ❯
Professional Services Engagement Manager London, UK The Professional Services team's mission is to accelerate the time to value for our Pendo users. We are a team of creative individuals that have a passion for delivering value for our customers, while sharing best practices along the way. Our goal is to exceed our customers' expectations in every engagement. Role Responsibilities … and coordinate a cross-functional internal team (sales, engineering, product, customer success, and support) to ensure seamless execution of client-facing projects and deliverables. Guide customers in developing comprehensive Pendo programs, from strategic planning through scaled implementations. Coach the customer on what works best to drive adoption and maximize ROI. Minimum Qualifications 5+ years Project Management and Consulting experience. Ability … applications. Bachelor's degree or equivalent work experience, MBA a plus. Ability to work efficiently in a fast-paced environment. Self-motivated with a high level of technical curiosity. Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers a simple way to understand More ❯
Pendo is a high-growth, pre-IPO company seeing 30% YoY growth, revolutionizing how users interact with software-and our customers love it! We empower businesses to create exceptional product experiences, driving adoption and engagement at scale. As a Senior Sales Engineer, you'll be a trusted technical advisor and strategic partner to prospects and customers, helping them unlock the … full value of Pendo's platform. Why this role? Impact: You'll shape how the world's leading enterprises drive software adoption and user engagement. Growth: Our SE team doubled in 2024, offering real career acceleration. Culture: Pendo lives its values-our leadership invests in our people, and our customers rave about us. Autonomy & Influence: Take ownership, drive strategic deals … value demonstrations that resonate with executives and technical buyers alike. Run Proof of Value Engagements - Define success, gather technical requirements, lead installations, and run hands-on workshops that prove Pendo's impact. Solve Technical Challenges - Address customer questions on security, integrations, deployment, and data privacy with confidence. Collaborate & Advocate - Work with product, engineering, and customer success teams to escalate deal More ❯
Pendo is a high-growth, pre-IPO company seeing 30% YoY growth, revolutionizing how users interact with software-and our customers love it! We empower businesses to create exceptional product experiences, driving adoption and engagement at scale. As a Senior Enterprise Sales Engineer , you'll be a trusted technical advisor and strategic partner to enterprise prospects and customers, helping them … unlock the full value of Pendo's platform. Why This Role? Impact: You'll shape how the world's leading enterprises drive software adoption and user engagement. Growth: Our SE team has doubled in 2024 , offering real career acceleration. Culture: Pendo lives its values-our leadership invests in our people, and our customers rave about us. Autonomy & Influence: Take ownership … value demonstrations that resonate with executives and technical buyers alike. Run Proof of Value Engagements - Define success, gather technical requirements, lead installations, and run hands-on workshops that prove Pendo's impact. Solve Technical Challenges - Address customer questions on security, integrations, deployment, and data privacy with confidence. Collaborate & Advocate - Work with product, engineering, and customer success teams to escalate deal More ❯
London, England, United Kingdom Hybrid / WFH Options
PatSnap
product updates and articulate their value to our clients Clearly communicate progress of initiatives to internal and external stakeholders Ability to show aptitude for using these things: Outreach, Salesforce, Pendo, Gong, LinkedIn Sales Navigator and other tools within the Patsnap tech stack Use internal and external resources to master Account Management concepts in SaaS and become a Patsnap subject matter More ❯
