in GRC solutions and helps organisations strengthen their risk and compliance programs with a 360-degree view of enterprise, third party and ecosystem risk for enhanced regulatory compliance and proactive risk management. Easy to use, the NAVEX One platform empowers compliance through connecting unparalleled industry intelligence and insights. Worldwide, we have over 13,000 customers who trust NAVEX to … ensure the alignment of all demand generation activities including ownership of campaign calendars Ensure Business Development Representative (BDR) team alignment for all demand campaigns (inbound and outbound) including lead management Establish, maintain, and optimise scalable processes that ensure best practises in campaigns and lead management, including tracking lead lifecycle and conversion rates throughout the pipeline Define activity success … demand generation activities, ensuring ongoing optimisation, and analyse marketing and sales data to develop insights and make recommendations on areas for optimisation to meet targets Agency, supplier and budget management Ensure full utilisation of the company's Martech stack to support demand generation activities What you'll need: Bachelor's degree in marketing, business management, or equivalent experience More ❯
Colchester, Essex, United Kingdom Hybrid / WFH Options
Computacenter AG & Co. oHG
/service design team. Accountable for adherence to the established processes (incl. all appropriate documentation/artifacts and approval gateways) within the services solution design team. Analysis and effective management of requirements and mapping against core Computacenter capabilities. Development of IT managed service solutions aligned to standards where possible, and effectively managing variation from standard. Accountable for overall deal … cost and proactivemanagement of risk and opportunity in a deal. Support Sales Specialist in the assessment & validation of overall cost consolidation with respect to market/price benchmarks and target pricing. Collaborate and coordinate the creation of a bid response that articulates agreed win themes, Computacenter value, and the return on investment to support the client's … ensure awareness of market trends, customers' buying behaviour, and competitor threats. What you'll need Relevant experience in IT services, including 3 years in a pre-sales or solution management role in the managed service & outsourcing industry. Knowledge of pre-sales/Solution Design Processes and ownership for decision-making for complex, international IT managed services engagements. Experience of More ❯
and assessments. Identify and recommend opportunities for process improvements to enhance efficiency and reduce operational risk exposure. Promote a strong risk culture within the Operations/Back Office, encouraging proactive risk management and awareness across all levels. Act as the point of contact between Operations/Back Office, Risk Management, and other departments, ensuring clear communication and … large number of teams and business both regionally and globally. Experience and knowledge in working for a regulated fintech technology business. Requirements 7-10 years experience in operational risk management, Back Office operations, or related roles within the financial industry. Proven ability to perform test of controls (design and operating effectiveness). Strong understanding of operational processes, risk frameworks … and regulatory requirements. Excellent analytical skills, with experience in data analysis and reporting. Proficiency in risk management software and tools (e.g., GRC platforms). Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. Experience in managing regulatory exams and relationships with examiners and auditors. Ability to work collaboratively with regional and global More ❯
is looking for a Service Delivery Manager to join on a permanent basis and lead the seamless delivery of the Global ERP Microsoft Dynamics 365 IT services, focusing on proactive service management across a complex, heavily integrated ecosystem. The brand recently went live with the ERP programme in the UK and is seeking support to implement the same … in central London offices - Salary: £80,000 - £90,000 per annum, dependent on experience, plus benefits and bonuses The successful candidate will have: ITIL framework or similar IT service management qualifications Extensive service delivery management experience within an ERP programme Experience with project management methodologies Familiarity with service transition tools and platforms We are happy to provide More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Marks Sattin
looking for a Service Delivery Manager to come in on a permanent basis and lead the seamless delivery of the Global ERP Microsoft Dynamics 365 IT services. focusing on proactive service management across a complex heavily integrated ecosystem. The brand recently went live with the ERP programme in the UK and are looking for help to do the … days in central London offices - £80,000 - £90,000 per annum dependent on experience + benefits & bonuses The successful candidate will have: - ITIL framework or similar IT service management qualifications - Extensive service delivery management experience within an ERP programme - Experience with project management methodologies - Familiarity with service transition tools and platforms We are happy to provide application More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deliveroo
Europe, ensuring that they continue to grow and operate efficiently. The SMB team spans the full life-cycle of partner interactions from initial acquisition, on-boarding, reactive support and proactive account management. We do this through our in-house contact centre based in Manchester and in collaboration with our third-party contact centre providers. Location Based in: Manchester Reporting … engage with function leads to identify opportunities for improvement and provide strategic recommendations to stakeholders. Your focus will be on analysing operational performance and developing insightful reports to guide management decisions, policy implementation, and performance enhancements. This role is ideal for an experienced analyst eager to make a significant impact in a dynamic, fast-paced environment. Key Responsibilities Proactive Data Analysis & Recommendations: Conduct thorough data analysis to identify operational requirements and improvement opportunities Develop actionable insights and proactive recommendations to enhance performance and optimise results in Sales, NPX, and Account Management teams Operational Support & Strategy: Support day-to-day Contact Centre operations, ensuring teams are equipped to meet monthly, quarterly, and annual objectives Provide recommendations for More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Chartered Institute of Procurement and Supply (CIPS)
with an employer contribution of 28.97% Job grade: Senior Executive Officer Contract type: Permanent Business area: MOD - Strategic Command - Defence Digital Commercial Type of role: Commercial Procurement and Contracts Management Working pattern: Flexible working, Full-time, Job share, Part-time Number of jobs available Location About the job Benefits Things you need to know Apply and further information Location … Digital Commercial is building a centre of procurement excellence, focusing on getting the best outcomes across all our contracts. We are developing a more strategic approach to supplier relationship management and implementing new ways of working that will embed good practice category management. We are committed to developing our staff, providing opportunities to develop and grow within an inclusive … successful adoption of Category Management. Key responsibilities: Providing expertise to Defence Digital project delivery teams to influence and inform the sourcing of new goods and services from 3rd parties Proactive market insight which includes a coordinated monitoring of potential and existing suppliers in a strategic and dynamic way Define and run Procurement processes in line with public sector regulations More ❯
or Artificial Intelligence (AI) as a subject matter expertise to be able to provide specialist insights along with solid diverse stakeholder engagement experience to Citi's Emerging Innovation Risk Management team within the New Activity business. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients … economic progress. Team/Role Overview: Citi leadership's vision to integrate Generative Artificial Intelligence (AI) into the firm in a safe and responsible way requires strong independent risk management leadership, and as the use of Digital Assets and Generative AI grows, for example, Citi needs to ensure its risk management program is appropriate to address the risk … factors from both the external use of Generative AI ('inbound' risks) and internal Generative AI use cases. The Emerging Innovation Risk Management function has been mandated to provide enterprise-wide risk management coverage of AI, is hiring a Risk Manager. The Risk Manager will report to the Head of Emerging Innovation Risk Management and will be based More ❯
Haywards Heath, Sussex, United Kingdom Hybrid / WFH Options
First Central Services
managing teams across a range of disciplines and locations Strategic and benefits leadership - ensuring the focus is on delivery of the strategy, desired business outcomes and benefits Senior stakeholder management - ability to constructively challenge, win the respect of and negotiate effectively with senior management up to and including ExCo level Leadership - the ability to look ahead and understand … with others, cut through to the solution, with the ability to take reasoned decisions confidently and quickly Effective organisation, planning and understanding the key components of all plans Financial management - the ability to estimate and budget effectively, allowing for suitable contingency, and the ability to put together a robust and achievable business case in conjunction with Finance and business … features You'll work collaboratively with the Head of Value Stream and Senior Stakeholders to proactively manage the Customer RAID ensuring effective mitigation is in place and under active management You'll fully understand and plan for the business impact of customer & operations initiatives, ensuring that all areas of the business are ready to accept the change You'll More ❯
Salford, Manchester, United Kingdom Hybrid / WFH Options
First Central Services
managing teams across a range of disciplines and locations Strategic and benefits leadership - ensuring the focus is on delivery of the strategy, desired business outcomes and benefits Senior stakeholder management - ability to constructively challenge, win the respect of and negotiate effectively with senior management up to and including ExCo level Leadership - the ability to look ahead and understand … with others, cut through to the solution, with the ability to take reasoned decisions confidently and quickly Effective organisation, planning and understanding the key components of all plans Financial management - the ability to estimate and budget effectively, allowing for suitable contingency, and the ability to put together a robust and achievable business case in conjunction with Finance and business … features You'll work collaboratively with the Head of Value Stream and Senior Stakeholders to proactively manage the Customer RAID ensuring effective mitigation is in place and under active management You'll fully understand and plan for the business impact of customer & operations initiatives, ensuring that all areas of the business are ready to accept the change You'll More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
First Central Services
managing teams across a range of disciplines and locations Strategic and benefits leadership - ensuring the focus is on delivery of the strategy, desired business outcomes and benefits Senior stakeholder management - ability to constructively challenge, win the respect of and negotiate effectively with senior management up to and including ExCo level Leadership - the ability to look ahead and understand … with others, cut through to the solution, with the ability to take reasoned decisions confidently and quickly Effective organisation, planning and understanding the key components of all plans Financial management - the ability to estimate and budget effectively, allowing for suitable contingency, and the ability to put together a robust and achievable business case in conjunction with Finance and business … features You'll work collaboratively with the Head of Value Stream and Senior Stakeholders to proactively manage the Customer RAID ensuring effective mitigation is in place and under active management You'll fully understand and plan for the business impact of customer & operations initiatives, ensuring that all areas of the business are ready to accept the change You'll More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Babcock Mission Critical Services España SA
work, playing a key role in developing the support solution for US-procured CMC equipment. You will oversee the transition from the Dreadnought build phase to operational readiness, ensuring proactive risk management and clear communication with both internal and external stakeholders. Furthermore, as part of the role you will also be involved in: Project Management: Ensure timely … its effective maintenance and operational readiness. Knowledgeable of the UK submarine enterprise and in-service support processes. Experienced in complex engineering programmes and projects, with experience in life cycle management between concept to operational deployment. Familiar with Ministry of Defence (MoD) and US NAVSEA Standards and other compliance and implementation technical documentation. Excellent interpersonal, written, and verbal communication skills … for stakeholder engagement. Qualifications for the Senior Supportability Engineer HND or equivalent in Mechanical, Electrical, Marine, Systems, Data Management, or Mathematics. Relevant experience or certifications may be accepted in place of formal education. Actively pursuing or holding Professional Registration, with commitment to continuous development towards chartered or incorporated engineer status. Security Clearance The successful candidate must be a sole More ❯
of tax returns. Liaise with tax authorities, external tax advisors, and auditors on tax-related matters. Monitor changes in tax legislation and assess their impact on the company, ensuring proactivemanagement of tax risks. Undertake complex tax calculations and research to support UK and non-UK tax queries and group tax compliance. Audit tax support including the preparation … of group tax reconciliation, management of group company tax reconciliations, and resolving tax-related accounting queries. Undertake deferred tax calculations and deferred tax accounting. Projects: Identify and implement tax planning opportunities to optimize the company's tax position while ensuring compliance with all tax laws. Assist in developing and implementing transfer pricing policies and documentation where applicable. Serve as … PQE. Proven experience across various taxes, focusing on planning and advisory services. Experience with deferred tax and familiarity with transfer pricing. A current manager with technical expertise and project management experience. Self-starter, comfortable working independently after research. Experience working with high-performing, ambitious teams. Excellent MS Office skills, especially Excel & PowerPoint. Strong written and verbal communication skills. Ability More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
USS Investment Management Limited
storage, virtualisation, Microsoft ADDS Experience managing technical workload, including projects and BAU tasks Skilled in producing high- and low-level technical design documentation Proficient in Office365, cloud services, backup management, and datacentre/cloud environments Experience working in multi-vendor and multi-hosted datacentre setups with high availability and disaster recovery Desirable: Familiarity with architecture frameworks (e.g. TOGAF), networking … by providing opportunities for development. We put a focus on recognising and supporting each individual's unique career path, driving this forward with the support of an engaged and proactivemanagement team. Here at USS, we want you to thrive in and out of work with a friendly team, flexible culture and excellent range of benefits! How we More ❯
City Of Westminster, London, United Kingdom Hybrid / WFH Options
Hampshire County Council
directly support council operations and decision-making. You will be responsible for managing GIS service requests and incidents, meeting key performance indicators, and ensuring user satisfaction through responsive and proactive service management. As a technical expert, you'll advise on GIS tool selection, manage GIS licences for compliance and accessibility, and clearly communicate the capabilities and limitations of GIS … Survey, ensuring alignment with licensing and compliance obligations. A strong focus on data governance and compliance will underpin your approach. You will lead on the implementation of robust data management processes, ensuring all GIS data is accurate, secure, and handled in accordance with GDPR and other relevant legislation. Documenting GIS systems, processes and data flows will be a core More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Futureshaper.com
for: Security Operations Center Lead (SOC Lead) for Bicycle ensuring that incidents are detected, analysed, responded to and reported effectively to protect Bicycle Therapeutics daily activities. Threat intelligence and proactive defence to predict and proactively defend against cyberattacks Proactive maintenance and continuous improvement of the Cyber Security Management System to ensure effective protection and resilience is maintained … Management and continuous improvement of the Information Security Management System that is in place. Proactive assessment of information security risks and resolution of issues as required in collaboration with Data Privacy Counsel and the Legal team. This will include 3rd party suppliers and partners lifecycle. Ensuring compliance with contemporary cybersecurity and data protection laws, regulations and standards … Qualifications Essential experience: A proven track record of cyber and information security delivery, with relevant industry or academic experience to meet the requirements of the role. Delivery within a proactive cybersecurity system where monitoring and threat intelligence drive delivery alongside great response to incidents as they emerge, including in partnership with 3rd parties. Familiar with the application of security More ❯
Soldo is the proactive spend management solution that frees progressive businesses to accomplish more. Over 25,000 organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense. Soldo frees finance with a uniquely proactive approach to managing decentralised spending. By combining a powerful spend management … you will be a hands-on manager, supporting customer engagements while also owning team performance against upsell and retention targets. As a leader, you will help your team balance proactive use case-driven expansion with consultative support, ensuring that every customer realises the full value of Soldo. You will collaborate closely with Sales, Pre-Sales, Onboarding, Professional Services, and … of team performance metrics, including upsell quotas, retention rates, and customer satisfaction scores. Hands-on engagement with high-potential or complex customer accounts to model best practices in relationship management and upsell execution. Ability to collaborate with the Head of Sales UK & I to develop and refine customer success strategies aligned with regional growth objectives. Support for team members More ❯
and compliance of our business operations.They work in partnership with operational colleagues to build an embedded and integrated secure in operation capability, leveraging security tooling to provide automation and proactive risk management.The Secure in Operation and Assurance Manager's decisions and leadership are essential in protecting our customers and our business from potential threats and vulnerabilities.The Secure in Operation … regulatory frameworks. This position requires a person who is self-assured when communicating what's required. You will have a deep understanding of security standards and regulatory frameworks, risk management, security compliance, and governance. This role is hybrid (3 days in the office) & can be based in one of the following: London, Birmingham, Bristol, Manchester What you'll be … the Cyber Group Risk Category, ensuring our security policies, standards, and controls are embedded across all business operations and functions with proper second line oversight and reporting to enable proactive cyber risk management. Define how the secure in operation function will work and set out its ways of working in line with the strategy. Ensure that our business operations More ❯
experience in growing a portfolio through upselling and cross-selling, including identifying opportunities Developing account-specific strategies and growth plans, integrating data and market insights, and identifying strategic expansions Proactivemanagement of potential account risks and formulation and execution of mitigation strategies Creating and executing structured client engagement plans or Quarterly/Annual Reviews to further drive client … other KPIs, providing strategic insights to leadership Ensure client retention through regular engagement, identifying and mitigating risks before they impact the partnership Drive continuous improvement initiatives within the account management team to optimize processes and client outcomes Stay up to date with industry trends and market developments to anticipate client needs and adapt services accordingly Qualifications Experience managing a … portfolio of over $11m across 10-15 accounts 5+ years of experience in account management, client services, or customer success at IT Service and Custom Software Development companies Proven experience in developing and maintaining strong relationships with senior stakeholders within key accounts, ensuring long-term partnerships Experience in setting a high bar in service and experience for clients Strong More ❯
Coventry, Warwickshire, United Kingdom Hybrid / WFH Options
Cadent Gas
our Cyber Risk Manager , you'll be at the forefront of safeguarding Cadent's digital infrastructure. This isn't just about compliance-it's about embedding a culture of proactive risk management, ensuring our systems, data, and people are protected against evolving cyber threats. You'll lead a team of analysts and work closely with IT and Cyber … practices. Cross-Functional Collaboration - Work with internal and external stakeholders, including audit and assurance teams, to ensure compliance and resilience. Continuous Improvement - Champion knowledge sharing and innovation in risk management and cyber governance. Regulatory Responsibility - Own compliance with NIS Regulations and internal governance standards. Skills and Experience Cyber Governance Expertise - Proven experience in IT risk management, control frameworks More ❯
Guildford, England, United Kingdom Hybrid / WFH Options
Servers.com
queries from employees via dedicated phone line and inbox. Ensuring matters are dealt with to a high standard. Prepare and analyse HR data as required including monthly reporting, absence management and salary survey completion. Produce and issue contracts of employment and offer letters, ensure that eligibility documentation is provided, and copies retained. Administer and update the HR systems maintain … employee records. Support the company's attendance management procedure via proactivemanagement of sickness, i.e: chasing of certificates, ensuring that relevant paperwork is retained, monitoring long term sickness, referrals to Occupational Health, etc. Involvement in HR projects as required including employee engagement, policy and procedure review as well as organisational design/changes. Assist with onboarding and … of HR experience within a similar position, including knowledge of employment legislation. Comfortable working alone, with the ability to perform as part of a team. Excellent organisational and time management skills, with the ability to prioritise important projects. Proficiency in MS Office applications. Personal skills Solution orientated. Good forward planner Self-motivated and enthusiastic. Excellent time management skills. More ❯
come from a wide range of places, the key thing for Careology is drive, ambition, personality - and a few of the following: You are a bright, highly-organised, and proactive individual with a passion to help us achieve our purpose to improve the lives of everyone living and dealing with cancer. You enjoy problem-solving, are empathetic to customer … a key role in the continual development and improvement of the Customer Success function by nurturing, supporting and influencing the clients' team members eg. nurses, consultants, operational team, through proactive account management, excellent communication, documentation, customer support and training. What will you be doing day to day? Manage and deliver the project plans for each stage of deployment. More ❯
guidance of the Analytics Manager, you'll develop advanced skills and make a meaningful impact on both client projects and Apollo's overall success. YOUR ROLE & IMPACT: Effective Workload Management Manage and prioritise incoming tickets, ensuring accurate categorization, tracking, and timely resolution. Communicate effectively with stakeholders throughout the ticket lifecycle, setting and managing expectations. Ensure tasks are appropriately routed … health and accuracy of our analytics platforms. Escalate high-impact problems when necessary to prevent disruptions. Respond promptly to data/dashboard issues, leveraging monitoring and alerting systems for proactive problem detection. Stakeholder Relationships & Communication Build strong relationships with users through empathetic and professional communication. Keep stakeholders updated on open issues, ensuring transparency throughout the process. Use appropriate communication … Google Drive, SharePoint). An enthusiasm for marketing, advertising, and data, coupled with a desire to deepen your analytics expertise. A basic understanding of monitoring and alerting systems for proactive issue management. Technical Skills (Desirable): Experience with data collection tools and modern data processing technologies (e.g. cloud tools, Pandas etc.) Experience with helpdesk and ticketing systems (e.g., Jira, ZenDesk More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
USS Investment Management Limited
by providing opportunities for development. We put a focus on recognising and supporting each individual's unique career path, driving this forward with the support of an engaged and proactivemanagement team. Here at USS, we want you to thrive in and out of work with a friendly team, flexible culture and excellent range of benefits! How we More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Soldo
Soldo is the proactive spend management solution that frees progressive businesses to accomplish more. Over 25,000 organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense. Soldo frees finance with a uniquely proactive approach to managing decentralised spending. By combining a powerful spend management … mentoring scheme, your own annual £500 learning budget Employee Assistance Programme and wellbeing portal The Role We’re looking for a technically experienced Product Manager to join our Account Management team and lead the evolution of platform capabilities that underpin the Soldo experience. You’ll be responsible for shaping and delivering products that empower finance teams to configure, control … and scale their operations with clarity and confidence. From funds allocation and card issuance to permission system, user lifecycle management, and billing plans, you’ll work at the heart of our platform. This role is ideal for a systems thinker who thrives on designing intuitive, flexible, and resilient solutions that serve complex organisations. Responsibilities: Contribute the product vision and More ❯