maintain a multi-year automation strategy and roadmap.Define and track performance metrics, benchmarks, and service health indicators for continuous improvement.Lead technical investigations and problem-solving activities for complex platform, integration, and automation challenges.Ensure security, compliance, resilience, and audit requirements are embedded throughout platform design, engineering, and operational processes.Provide … system integration techniques, REST APIs, authentication mechanisms, and alert-driven architectures.Experience translating business and operational requirements into scalable technical solutions.Strong analytical and problem-solving skills, capable of leading complex technical investigations and drive resolution of critical issues.Excellent communication skills, including the ability to present technical concepts to both ...