IT UX Center of Expertise (CoE), you will be working on the user experience for employees. You'll be responsible for the creation and testing of service design blueprints research, and the analysis of employee needs and sentiment. We are seeking a highly creative and experienced Service Designer to join our dynamic cross-functional team. The ideal candidate will … tools, methods, or processes to understand and define end-to-end UX. Align with the CoE Value Measurement framework to capture and track service quality, efficiency and advocacy. User Research & Analysis: Conduct qualitative and quantitative user research to understand employee needs, behaviors, and pain points. Analyze user feedback and usage data to inform design decisions. Create meaningful … points. Collaboration: Work collaboratively across teams, disciplines, and regions to ensure a diverse approach to problem-solving. Engage with senior leadership, showcasing UX work and evidencing the contributions your research and design work have made to the team's broader strategic initiatives. Testing & Iteration: Gather feedback to refine and improve service designs. Iterate on designs based on user feedback More ❯
Chatham, Kent, United Kingdom Hybrid / WFH Options
OneSavings Bank PLC
About the team As a UX research Lead you will join the newly formed Design and Research team within our Transformation function. As an individual contributor you will be comfortable working in an agile environment, working alongside the Senior Experience Designer(s) to support exceptional digital end-to-end customer and colleague experiences to transform user journeys through … driving the importance of research and insights. This role will inform and inspire cross-functional teams - ensuring our solutions are grounded in real user needs and aligned with strategic business objectives. Please note, this role can be based in either the Wolverhampton or Chatham office and has the benefit of operating within our hybrid-working policy of three days … a week in the office and two days from home. This role will require some travel between our UK offices. What you will be doing? As a UX research Lead you will drive research that shapes high-impact digital experiences across the savings, lending, and mobile journeys on our multiple brands. You'll uncover deep insights into the More ❯
full ownership of their design output. They will be confident when presenting their work to stakeholders, and able to adapt designs to reflect their feedback and feedback from user research and usability testing. As a UX Designer, it'll be your role to: Skilfully craft the end-to-end user experience, bringing together a cohesive journey step by step … with a choice of prototyping software, such as Sketch/InVision/Figma/Axure/Adobe XD Balance business requirements with user needs - you'll be gathering user research and rationale to align stakeholders on individual user needs. You'll know when to diplomatically push back, if necessary, to act on what's right for the customer Be … development teams Comfortable using existing design systems, proactively recommending new ways to improve and extend them to benefit both the project and other designers Ability to interpret quantitative and qualitativeresearch, and how this informs the interaction design process. We have dedicated user research teams supporting designers on real data, providing a great wealth of customer insights. More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
ADLIB
Experience Specialist to join on a 12-month fixed-term contract. This mostly remote role based out of a Dorset office allows a dedicated UX professional to lead user research and shape intuitive digital experiences that contribute to the charity's lifesaving work. What you'll be doing The successful candidate will be a talented UX practitioner with extensive … experience planning and conducting user research. They will be joining a team that really values research and is given the freedom to explore a range of qualitative and quantitative methodologies. Depending on the project, the UX Specialist will be entrusted with carrying out moderated user testing, workshops, card-sorting, tree-testing, surveys and more. They will translate research … will help develop the organisation's UX strategy, promote best practices internally, and support guidelines and templates that elevate usability across the charity. Joining a team of 4 skilled, research-driven UX professionals, the successful candidate will be working on internal tools that facilitate the charity's day-to-day operations, as well as websites and applications enabling donations More ❯
Central London, London, United Kingdom Hybrid / WFH Options
Stats Perform
locations in Europe. Youll work closely with Product Designers and Product Managers to ensure that user needs and behaviours are central to every decision. This role requires proficiency in qualitative and quantitative research methods, a strong understanding of user analytics platforms, and the ability to synthesize data into actionable insights. Responsibilities: Plan and execute evaluative research to … assess and improve user interfaces, including usability testing, heuristic evaluations, and A/B testing. Conduct generative research to explore user needs, motivations, and behaviors for non-interface-based projects (e.g., workflows, services, or conceptual ideas). Use qualitative methods such as user interviews, contextual inquiries, and diary studies to uncover deep user insights. Leverage quantitative data from … analytics platforms like Pendo, Google Analytics, or similar to identify trends, measure user behavior, and validate research findings. Synthesize research data into actionable insights, producing reports and presentations that drive design and product decisions. Work closely with Product and Design teams to define research objectives, align on hypotheses, and identify key metrics for success. Advocate for the More ❯
are looking for a Senior Product Designer on an initial 1-year FTC, to support multiple product teams in delivering exceptional user experiences. This role is focused on user research, UX strategy, and journey design, helping teams deeply understand customer needs and translate them into intuitive, effective solutions. Reporting to the Head of Design, you'll work alongside Product … teams. You'll be leading discovery, validating ideas, and designing experiences grounded in user needs and aligned with business goals. Main Responsibilities Significant experience in UX design and user research within cross-functional product teams. Strong ability to plan, conduct, and synthesize qualitative and quantitative research. Expertise in designing user flows, journey maps, and wireframes for complex digital … products. Excellent communication and facilitation skills, with the ability to align diverse stakeholders around user needs. Proficiency in tools such as Figma, FigJam, and research platforms such as Maze (or equivalent). Experience working in Agile environments and collaborating closely with Product and Engineering teams. Experience working with comprehensive design systems and adhering to WCAG guidelines. Experience in B2B More ❯
South West London, London, United Kingdom Hybrid / WFH Options
Interact Consulting Limited
My client, who are a government funded organisation, working within the public sector are looking for an additional User Experience Research Consultant to come in and work initially on a 12 week basis fully remote. You Must have had experience of working alongside Gov.uk, please do not apply if this is not the case! You will be a User … Experience (UX) Research specialist that is passionate about research, user centered design, and building great products. An advocate of rapid iterative testing during development and upfront product discovery research. You will have created and led UX Research processes and strategy within an agile development environment, whilst working across multiple teams and platforms. From lab based testing, diary … to ensure the UX specification is successfully translated into visual design and code you must offer 3-4 years' experience working at an Agency or client-side doing user research, quantitive and qualitativeresearch, or usability roles. The researcher would be consulting alongside a UX team of 2 designers, one junior researcher and two Front End developers More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
interAct Consulting Limited
My client, who are a government funded organisation, working within the public sector are looking for an additional User Experience Research Consultant to come in and work initially on a 12 week basis fully remote. You Must have had experience of working alongside Gov.uk, please do not apply if this is not the case!You will be a User … Experience (UX) Research specialist that is passionate about research, user centered design, and building great products. An advocate of rapid iterative testing during development and upfront product discovery research. You will have created and led UX Research processes and strategy within an agile development environment, whilst working across multiple teams and platforms. From lab based testing, diary … to ensure the UX specification is successfully translated into visual design and code you must offer 3-4 years' experience working at an Agency or client-side doing user research, quantitive and qualitativeresearch, or usability roles.The researcher would be consulting alongside a UX team of 2 designers, one junior researcher and two Front End developers and More ❯
/JC/5928 Contact Name: James Clarke Telephone: My client, who are a government funded organisation, working within the public sector are looking for an additional User Experience Research Consultant to come in and work initially on a 12 week basis fully remote. You Must have had experience of working alongside Gov.uk, please do not apply if this … is not the case! You will be a User Experience (UX) Research specialist that is passionate about research, user centered design, and building great products. An advocate of rapid iterative testing during development and upfront product discovery research. You will have created and led UX Research processes and strategy within an agile development environment, whilst working across … to ensure the UX specification is successfully translated into visual design and code you must offer 3-4 years' experience working at an Agency or client-side doing user research, quantitive and qualitativeresearch, or usability roles. The researcher would be consulting alongside a UX team of 2 designers, one junior researcher and two Front End developers More ❯
that significantly improve patient outcomes. At Optum, we embrace new ideas and innovative solutions, and we want you to bring your knowledge and expertise to the highly valued User Research team. You will play a significant part in designing and conducting research studies to present findings on products that are shaping the next evolutionary stage in health technology. … part of a company where you are valued and a role that allows you to see your contribution come to life improving current and future health outcomes through user research, then apply today! This User Researcher role is predominantly home working, however there is a requirement to visit customer/user sites on an ad hoc basis and attend … in our collaboration hubs. What you’ll do As a User Researcher, we will be looking for you to form part of a cross-functional team to align user research activities across multiple projects. Taking a consultative approach, you will utilise a variety of research methodologies from discovery to usability testing to pilot feedback, you will guide stakeholders More ❯
users. Prototype with Flair: Bring your designs to life using tools like Sketch, InVision, Figma, Axure, or Adobe XD, creating interactive prototypes that wow stakeholders. Balance Needs: Gather user research and insights to align business requirements with user needs, advocating for what's right for our customers. Adapt & Guide: Navigate technical constraints while providing guidance on the best possible … focus on app development. Ownership: Proven ability to take full ownership of Interaction Design projects. Prototyping Skills: Excellent layout and prototyping skills you can clearly articulate to internal teams. Research Insight: Ability to interpret quantitative and qualitativeresearch to inform your design decisions. Complex Landscape Familiarity: Ideally, experience in financial services or similar complex environments. Collaborative Spirit More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Pontoon
users. Prototype with Flair: Bring your designs to life using tools like Sketch, InVision, Figma, Axure, or Adobe XD, creating interactive prototypes that wow stakeholders. Balance Needs: Gather user research and insights to align business requirements with user needs, advocating for what's right for our customers. Adapt & Guide: Navigate technical constraints while providing guidance on the best possible … focus on app development. Ownership: Proven ability to take full ownership of Interaction Design projects. Prototyping Skills: Excellent layout and prototyping skills you can clearly articulate to internal teams. Research Insight: Ability to interpret quantitative and qualitativeresearch to inform your design decisions. Complex Landscape Familiarity: Ideally, experience in financial services or similar complex environments. Collaborative Spirit More ❯
Brighton, Sussex, United Kingdom Hybrid / WFH Options
Tillo
until release Helping develop Tillo's design system, maintaining design standards and consistency across all Tillo products with clear direction and documentation About you You will have experience in qualitative and quantitative user research methods with experience in presenting your findings to the team and wider business. Proficient in creating or maintaining a Design System across multiple products. … their status to the wider team Ability to communicate and articulate design decisions to the team highlighting risks and opportunities, defining ideals and MVP versions of products Experience in qualitative and quantitative methods of user research and testing High level of competency using Figma, Adobe and user data products. Experience working in collaborative environments alongside other UX designers More ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
Pontoon
users. Prototype with Flair: Bring your designs to life using tools like Sketch, InVision, Figma, Axure, or Adobe XD, creating interactive prototypes that wow stakeholders. Balance Needs: Gather user research and insights to align business requirements with user needs, advocating for what's right for our customers. Adapt & Guide: Navigate technical constraints while providing guidance on the best possible … focus on app development. Ownership: Proven ability to take full ownership of Interaction Design projects. Prototyping Skills: Excellent layout and prototyping skills you can clearly articulate to internal teams. Research Insight: Ability to interpret quantitative and qualitativeresearch to inform your design decisions. Complex Landscape Familiarity: Ideally, experience in financial services or similar complex environments. Collaborative Spirit More ❯
Ellesmere Port, Cheshire, United Kingdom Hybrid / WFH Options
Infopro Digital
Infopro Digital, the B2B group specialising in information and technology, is currently lookingfor a Consultancy Research Manager on a permanent contract to strengthen the team at its Barbour ABI business. Barbour ABI powers the UK built environment with the best intelligence to help our clients grow. Best known for our construction project leads, our portfolio includes analytics, market research … and nimble SME, but backed by the growth plans and structure of a global business, Infopro Digital, with 4000+ employees and leading intelligence brands in 18 countries. As Consultancy Research Manager you will be a key player in Market Research division. The Market Research division works remotely but has a strong and supportive online network of communication. … You will be required to attend a monthly team meeting at our offices in Cheshire Oaks (near Chester). Key Accountabilities: You will be responsible for qualitative and quantitative research projects including market sizing, brand positioning and health checks, market scoping, acquisition due diligence, new product development research and testing, etc. These require a blend of primary More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Holland & Barrett International Limited
to inform platform engagement and retention. Embed experience metrics (NPS, CSAT, retention) into a system of continuous optimisation. Design and deliver learning programmes including A/B testing, UX research, co-creation panels, and user feedback. Collaborate closely with Product, Design, and Analytics teams to embed insights into agile development cycles. Apply best-in-class research methods, behavioural … minimum 2 days presence in the offices. The Person: Key Requirements: Strong experience in customer or digital insight roles, ideally within mobile apps or wellness platforms. Skilled in both qualitative and quantitative research, journey mapping, and CX methodologies. Proficient in tools like Google Analytics, Mixpanel, Qualtrics, and UX testing platforms. Confident communicator and storyteller, with the ability to More ❯
About the role We're looking for an Associate User Researcher to join our team at Entrust. In this role, you'll: Participate in all aspects of the user research process across different problem areas from strategic discovery to UX/usability testing; Support and eventually own the entire research process: problem definition and scoping, recruitment, note-taking … data analysis and management, insight generation, and storytelling. Develop a mixed methods approach by combining qualitative insights with metrics and product analytics Work within an agile product development team, while also supporting initiatives for marketing and sales; Surface insights that shape the direction of the company; Be a key contributor in growing the maturity of our User Research … pieces of work and as you build confidence, you'll take on more responsibility and greater challenges . Minimum Qualifications You have 1 -3 years of experience in user research or have led qualitativeresearch within your own field; Have basic training in design research, user-centred design, or UX methods Demonstrate the following qualities: Organised More ❯
plan along with a set of objectives and key results (OKRs) for your team to support customer and commercial goals. Establish a shared vision that is founded in market research and insight obtained through a deep understanding of the problems business stakeholders are trying to solve. Be clear on the relationship between the Product Strategy and the Product Roadmap … critical stages like market fit go-to-market strategy and monitoring and tracking the performance of products (including live incident reviews). Maintain a tight learning loop that leverages qualitative insights from user research as well as quantitative results from testing and analytics in order to continually inform the product development process. Communicate your VS strategy and plan More ❯
a large, experienced team of 40+ researchers. We shape product and service development. Everyone has different strengths and passions maybe you're an expert in accessibility, skilled in quantitative research, or have a solid background in user experience (UX). We'll encourage you to test and learn new ways of doing research and foster a culture of … mentoring, collaborating, and learning from other researchers. Working in a multi-disciplinary design, product, and engineering team, you'll develop and lead the research strategy for a key area of our business. You'll also be supported by our wider Design Research and Analytics community. You'll be responsible for managing the research plan and roadmap for … your service or product area. You'll deliver research to solve customer problems, unlock new opportunities, and guide what is created. You'll enjoy working on varied research across the product development lifecycle, from generative to evaluative research . What you'll need Experience working closely with design and product teams to identify and prioritise the right More ❯
Wandsworth, Greater London, UK Hybrid / WFH Options
Impact Advantage
on this job and more exclusive features. Location: UK (preferably London or nearby) Type: Full-time About the Role We are looking for an experienced and intellectually rigorous Impact Research Lead to join our Research team. This role is central to developing impact valuation models aligned with global standards including SROI, GIIN IRIS+, the Capitals Coalition, IFVI, and … holiday. ·Four weeks of workcation each year ·Structured and individually tailored development Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Research, Analyst, and Information Technology Industries Technology, Information and Internet Referrals increase your chances of interviewing at Impact Advantage by 2x Get notified about new Lead Researcher jobs in London … Kingdom 6 days ago London, England, United Kingdom 5 days ago London, England, United Kingdom 1 week ago City Of London, England, United Kingdom 1 day ago Associate Director - Research & Insights Fleming Initiative Behavioural Research Lead Senior Quantitative Researcher - Digital Assets Greater London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago Training and More ❯
standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and deliver exceptional value to our customers. What's the opportunity? The Research, Analytics & Data Science (RAD!) team at Intercom aims to build a deep, holistic understanding of our customers, their needs, and their product behaviors through research and data science. … As part of this team of data scientists and product researchers, your mission is to drive effective evidence-based decisions by leveraging both quantitative and qualitative data. You will own and drive research projects from start to finish, impacting our products, customers, and business. We welcome candidates at mid or senior level for this role. What will I … will: Contribute to the product development process by understanding opportunities, contexts, audiences, and experiences. Experiment with processes, methodologies, and workflows to provide rapid insights to product teams. Define meaningful research questions that are 'critical to know' rather than 'nice to know'. Act as a strategic partner to leaders and teams, encouraging innovative thinking. Combine quantitative and qualitativeMore ❯
Who we are... Verdantix is an independent research and advisory firm that serves a global client base consisting of the world’s most innovative corporations, technology and services vendors, and investors. Our insights and analysis form a foundation of the most granular data available in the marketplaces we serve. This allows us to make highly accurate far-reaching forecasts … outcomes, experience in producing high-quality written deliverables, and the ability to contribute to client-facing engagements. Successful candidates will have the ambition to undertake a wide range of qualitative and quantitative research in collaboration with other analysts. Our analysts benefit from our structured ‘Analyst Training Framework’ which offers 24-months of tailored learning which will equip high … hybrid role which requires 3 days a week in the office during probationary period, and will decrease to 2 days upon successful completion. What you’ll be doing... Conducting research based on the established portfolio of Verdantix methodologies. Undertaking research interviews with senior executives. Building quantitative models to size and forecast industrial technology markets. Efficiently writing high-quality More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Verdantix
Who we are... Verdantix is an independent research and advisory firm that serves a global client base consisting of the world’s most innovative corporations, technology and services vendors, and investors. Our insights and analysis form a foundation of the most granular data available in the marketplaces we serve. This allows us to make highly accurate far-reaching forecasts … outcomes, experience in producing high-quality written deliverables, and the ability to contribute to client-facing engagements. Successful candidates will have the ambition to undertake a wide range of qualitative and quantitative research in collaboration with other analysts. Our analysts benefit from our structured ‘Analyst Training Framework’ which offers 24-months of tailored learning which will equip high … hybrid role which requires 3 days a week in the office during probationary period, and will decrease to 2 days upon successful completion. What you’ll be doing... Conducting research based on the established portfolio of Verdantix methodologies. Undertaking research interviews with senior executives. Building quantitative models to size and forecast industrial technology markets. Efficiently writing high-quality More ❯
weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. We have a fantastic opportunity for a Quantitative Research Director to join our talented and growing team, working on some of our biggest and most strategic clients across Finance, Automotive & Travel sectors. You'll be genuinely curious about client's … turning findings into impactful insights, and skilled at building strong client relationships. You'll have a passion for exploring new ideas and techniques, plus proven experience working in Market Research in a commercial environment, ideally with a track record working with financial, automotive and travel clients As a Research Director, you'll have the autonomy to flex your … research and sector knowledge expertise, whilst drawing upon our industry leading toolkit of research methodologies, tools, techniques and proprietary thinking to help deliver better human understanding for our clients. Managing quantitative projects you'll get to work with our Qual team on mixed methodology projects as well as collaborate with our neuro, behavioural and data science teams to More ❯
Ellesmere Port, Cheshire, United Kingdom Hybrid / WFH Options
Infopro Digital
Infopro Digital, the B2B group specialising in information and technology, is currently looking for a Research Director on a permanent contract to strengthen the team at its Barbour ABI business. Barbour ABI powers the UK built environment with the best intelligence to help our clients grow. Known for our construction project leads, our portfolio includes analytics, market research … environment is essential, as this position allows you to influence the sustainable and innovative development of this sector. Reporting Structure: Reporting to the Sales Director Direct Reports: 2 Consultancy Research Managers Location: Hybrid/Flexible (Head Office near Chester) Key Responsibilities: Deliver consultancy targets (monthly and annual) Drive consultancy sales by building a pipeline of prospects and proposals, working … consultancy arena via networking, conferences, and client meetings Develop and manage a high-performing team, focusing on development, engagement, retention, and recruitment Essential Experience and Skills: Experience in Market Research agency and/or Consultancy Strong people skills to inspire and lead positively and inclusively Expertise in quantitative and qualitativeresearch techniques Project management experience in market More ❯