1 to 25 of 40 Remedy Jobs in England

Proven experience in problem management/incident management. Strong analytical and problem-solving skills. Experience with IT service management (ITSM) tools such as ServiceNow, Remedy, or Jira. Excellent communication and interpersonal skills with focus on achieving enhanced user experience. Ability to work collaboratively in a cross-functional team environment. more »

budget requirements. Perform scheduled monitoring and analysis of all aspects of network performance across the organization’s LAN, WAN, and wireless deployments. Identify and remedy network performance bottlenecks and recommend enhancements to meet new or changing network demands. Work closely with the infrastructure team to deliver global system stability more »

a consistently high level of service at all times to meet established SLA's. Toolsets include: • BES • ASI • BMC TrueSight and Patrol Agent • BMC Remedy • SiteScope • NNMi • TripWire • EverBridge • Provide technical first line support for live issues and prioritise incident fixes within the EM queue. • Create, update, and review more »

maintenance of infrastructure estate, using RMM platforms React to security alerts highlighted to VP from infosec toolsets, respond to output from penetration tests to remedy vulnerabilities Ensure that build baselines are tested for reliability, functionality, and security Consult on hardware solutions and provide guidance on hardware standards Ensure ITSM more »

to solving problems under pressure. Active communicator on technical issues. Self-motivation to investigate and resolve issues across the systems technology stack. Knowledge of Remedy and Helix use are advantageous. Main Responsibilities Collaborating with technology specialists to fix issues and deliver platform enhancements. Recognising areas for continuous improvement and more »

team. Proactive monitoring & maintenance of infrastructure estate. React to security alerts highlighted to VP from infosec toolsets, respond to output from penetration tests to remedy vulnerabilities. Ensure that build baselines are tested for reliability, functionality, and security. Required Skills: MSP/IT Services experience. Public cloud - Microsoft Azure. O365 more »

with Product aligned teams to ensure data changes are reflected in the platform and do not lead to conflicts. with third-party suppliers to remedy issues and bugs within the platform. of effectiveness of the platform web analytics reports insight on the performance of the Public and Retailer applications more »

Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and more »

in Microsoft office applications SC, NPPV3 & parliament security clearances, or the ability to obtain them. ITIL V4 foundation certification Resource Management Working knowledge of Remedy ITSM suite or similar ITSM application What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity more »

Proven experience in problem management/incident management. Strong analytical and problem-solving skills. Experience with IT service management (ITSM) tools such as ServiceNow, Remedy, or Jira. Excellent communication and interpersonal skills with focus on achieving enhanced user experience. Ability to work collaboratively in a cross-functional team environment. more »

/Birmingham Office for meetings when required. What you'll do: Provide detailed reports including the planned maintenance schedule report and cable survey - Utilise Remedy (ideally change management) Ensuring all work is carried out in accordance with Telent Environmental, Health and Safety processes and policies Provide O&M with … technical support on systems (Remedy/ECM/CMDB) relating to Planned Maintenance Ensure that NRTS Maintenance Schedule is updated and reflects the Maintenance Inspections and history Align Inspection Data to CMDB Inventory to preserve the integrity of Asset Data Liaise and engage with stakeholders (Field Engineers, Regional Managers … data in systems and able to explore relationships between data types and their associations Good understanding and experience of database structures and conventions, i.e. Remedy/ECM Awareness of Qliksense Competent using MS Office suite, especially Excel Experience in the production of detailed reports including data analysis What we more »

to advanced threat protection, threat prevention, Web Gateway/Client Proxy, Data Loss Prevention, Endpoint Encryption and management toolsets. Organise routine penetration tests and remedy exploits and vulnerabilities found. From research provide recommended solutions to implement new technologies, hardware, cloud solutions and applications that can improve Business IT functionality. more »

and services as they occur. You can initiate actions, monitor services, and identify trends to resolve problems. You know how to determine the appropriate remedy and can help to implement it as well as preventative measures. (Relevant skill level: working) Project management skills. You know how to apply your more »

relevant weaknesses and legacy wherever possible, in addition to being proactive in highlighting what is possible to the leadership team to gain support to remedy • Production of documentation (e.g. design, specifications) in all contacted systems is also a must, either through the introduction of new code (via Release Note more »

systems and applications not worked with in previous roles. - Experience of ISO 20000, 27001, 9001 assessment processes - Service Management toolsets (ServiceNow/Hornbill/Remedy) - A knowledge of Unix, Linux, command line environments, Windows OS, Active Directory - And understanding of Networking, firewalls, network monitoring tools. LA International is a more »

team and collective responsibility for the division's performance. Service Improvement and Policy Development: Collaborate with the Change and Improvement team to identify and remedy areas of concern. Support the production of Joint Strategic Needs Assessments (JSNA). Review regulatory feedback and consider its impact on services. Lead the more »

Windows XP, Windows 2000 Servers: Windows 2000, Windows 2003, Windows 2008, Knowledge of Active Directory, Exchange 2003/2007 ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center User account creation for Active Directory, Exchange Mailboxes, Distribution lists Remote desktop connectivity applications like SMS, Bomgar, WebEx more »

assessment processes Experience with any of the following technologies is preferred (however training is provided where required) Service Management toolsets (ServiceNow/Hornbill/Remedy) Tivoli Integrated Portal/BigFix/SolarWinds/Zabbix A knowledge of Unix, Linux, command line environments, Windows OS, Active Directory And understanding of more »

need to perform detailed, remote diagnostics on tickets raised, looking to resolve issues where at all possible. In circumstances where you determine the best remedy is an onsite engineer, you will escalate this need within our group, ensuring the engineer is dispatched and briefed on the issues found. Being more »

Excellent time-management and organisational skills. Ability to challenge and improve existing processes constructively. Desired Skills: Familiar with IT Service Management toolsets (e.g., Cherwell, Remedy, ServiceNow). Experience with centralised monitoring tools (e.g., SolarWinds, Nagios, Icinga). Proficiency with Windows 10 and Windows Server 2016 onwards. Knowledge of Microsoft more »

your skillset and personal profile in an inclusive culture. What will the Senior SRE be doing? Monitor system metric dashboards using Kibana Diagnosing problems Remedy and debug any issues from system deployment environments Track issues and carry out releases of new functionality Develop and mentor junior team members Maintain more »

etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling - preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change experience is essential and more »

client-facing Agile project • Proven ITSM platform or other software implementation project management experience such as: Salesforce, Zendesk, Oracle, SAP, MS Dynamics 365, BMC Remedy • Experience owning the overall client relationship, acting as a trusted advisor and demonstrating commercial awareness • Thorough knowledge of Project Management methodologies Desirable Skills: • ServiceNow more »

provide outstanding customer service and determination to identify and resolve issues and RCA. Experience working in a team-oriented, collaborative environment. Working knowledge of REMEDY/SNOW trouble ticketing system. Ability to onboard a thorough understanding of end to end Smart Meter infrastructure, messaging syntax and Operational Performance Regime more »

and maintain dashboards, reports, metrics, and trending data related to information security. a strong understanding of information security fundamentals working with ticketing systems (ex. Remedy, Service Now) to assess information security controls based on cybersecurity principles and tenets. (e.g., CIS CSC, NIST SP 800-53, Cybersecurity Framework, etc.). more »