16 of 16 Remote Remote Monitoring and Management Jobs in England

Annual leave 20 days, increasing with level of service Up to £50,000, depending on experience Reports to Head of Project Management Sweethaven is part of the inTEC GROUP. We are education technology specialists and have a proven track record working with independent schools and colleges to deliver enterprise-grade IT systems, support and knowledge that enable quality, innovation and … excellence in education. Sweethaven education's offices are in Guildford and Reigate. Our group, spanning the UK and Ireland, consists of over 200 technology and communications experts committed to helping organisations work smarter through technology. We operate across multiple sites, specialising in IT Support, Cloud, Cyber Security, Professional Services, Communications, and Infrastructure, providing a comprehensive and independent technology consultancy service. … We aim to assist organisations in understanding and extracting genuine value from their technology systems and investments. By collaborating with renowned brands across various sectors, as well as numerous independent and state schools, we integrate design, processes, and technology to achieve organisational goals and deliver outstanding client experiences. Our clients enjoy technology services that blend the expertise and scale of More ❯

unified IT solutions that simplify the way IT organizations work. We are currently looking for a Site Reliability Engineer to join our SRE team in the Platform Engineering organization and help us scale our products to millions of end-users. We are looking for individuals with a passion for automation and observability, ensuring the quality and availability of our services. … Location - We are flexible on remote working from home, if you are based in the UK or Germany. This is a fully remote position with the option to be hybrid if you prefer. On Call Requirements - Participate in our 24x7 on-call rotation, SCRUM, and deployment planning. We hire the best software engineers, but experience in our stack can't … hurt: NinjaOne is built on Java , Kotlin , C++ , and Postgres , supporting millions of user endpoints and running as a scalable cloud service in AWS . Knowing large-scale datastore bottlenecks, asynchronous application design and client-server architecture will help you. What you'll be doing Diagnose and resolve complex application and infrastructure issues Participate in our 24x7 on-call rotation More ❯

unified IT solutions that simplify the way IT organizations work. We are currently looking for a Site Reliability Engineer to join our SRE team in the Platform Engineering organization and help us scale our products to millions of end-users. We are looking for individuals with a passion for automation and observability, ensuring the quality and availability of our services. … Location - We are flexible on remote working from home, if you are based in the UK or Germany. This is a fully remote position with the option to be hybrid if you prefer. On Call Requirements - Participate in our 24x7 on-call rotation, SCRUM, and deployment planning. We hire the best software engineers, but experience in our stack can't … hurt: NinjaOne is built on Java , Kotlin , C++ , and Postgres , supporting millions of user endpoints and running as a scalable cloud service in AWS . Knowing large-scale datastore bottlenecks, asynchronous application design and client-server architecture will help you. What you'll be doing Diagnose and resolve complex application and infrastructure issues Participate in our 24x7 on-call rotation More ❯

IT solutions that simplify the way IT organizations work. We are currently looking for a Senior Site Reliability Engineer to join our SRE team in the Platform Engineering organization and help us scale our products to millions of end-users. We are looking for individuals with a passion for automation and observability, ensuring the quality and availability of our services. … Location - We are flexible on remote working from home, if you are based in the UK or Germany. On Call Requirements - Participate in our 24x7 on-call rotation, SCRUM, and deployment planning. We hire the best software engineers, but experience in our stack can't hurt: NinjaOne is built on Java , Kotlin , C++ , and Postgres , supporting millions of user endpoints … and running as a scalable cloud service in AWS . Knowing large-scale datastore bottlenecks, asynchronous application design and client-server architecture will help you. What you'll be doing Diagnose and resolve complex application and infrastructure issues Participate in our 24x7 on-call rotation, SCRUM, and deployment planning Perform Root Cause Analysis (RCA) and provide recommendations for application teams More ❯

Infrastructure Monitoring & Support Engineer - 3 Positions Available! To £45,000 + Excellent Benefits (Negotiable for the right person) Hybrid Role with an Exceptional Number of Days off Work Location: London (SE1) or Newport in Wales (NP10) Enterprise Microsoft Consulting Partner Rapidly growing organization - 50% revenue growth last year Enviable Company Culture with an Inclusive and Fun Atmosphere "Without a doubt … the people within this organization are the best thing about working here. Everyone is friendly, down to earth, and happy to help which makes for a dynamic and caring work environment. I don't dread going into the office, I love it here" - Current Employee "A super-slick company in a booming sector - Work for a Multi-award-winning Group … Cloud Decisions have partnered with an ultra-high growth and super slick Consultancy practice. The consultancy is at a new stage of growth and fresh development pathways have been set to assist more clients with their transformation journeys into the Cloud and beyond. The consultancy offers high-level support to help them deliver their projects. Founded in 2006, this established More ❯

services, responsible for leading a team of 3rd Line engineers as well as conducting 3rd Line Engineer duties, with an expected split of 70%/30% between 3rd Line and Team Lead responsibilities. Reporting to the Service Delivery Manager, you will ensure the effective resolution of support tickets, manage escalations, and maintain high levels of customer satisfaction. You will work … closely with our Infrastructure Team Managers and other Support Team Leads, playing an integral role in maintaining the operational efficiency of our service desk support. KEY TASKS Team Lead: Line management of the 3rd Line Support Team Conduct weekly 1-on-1s with team members, including ticket reviews Ensure engineers meet KPIs and adhere to SLAs Guide engineers in adopting … correct technical approaches Manage team workload effectively Handle escalations and liaise with customers Manage problem records assigned to the 3rd line Represent the team at CAB meetings as a technical authority Participate in Service Level Management meetings Support: Monitor 3rd line escalation queue and ensure tickets are addressed within SLAs Assess and resolve 3rd line tickets within agreed SLAs Propose More ❯

Doherty Associates (DA) has successfully delivered IT support and consultancy services for the past 30 years to a world-renowned international client base. Our focus is on the professional and financial services sector, including leading private equity, venture capital, and top UK law firms. We have four Microsoft Solution Partner designations, a Tier 1 Microsoft CSP relationship, and are ISO27001 … ISO9001 accredited. Our clients rely on us to bring specialist expertise across cloud solutions, hybrid working, modern workplace, data and BI, cyber security, governance and compliance, and networking. We have built a reputation as a company that cares about our customers, keeps our promises and delivers quality. About the role We are growing our field support team and now looking … for an experienced engineer to provide customer support directly at customers sites. You will be mainly based in our London office but travel, as and when needed, to various customer sites (in London) to support users and key stakeholders in resolving technical problems. While technical skills are important to be able to resolve technical problems, to be successful in this More ❯

opportunities within their technical team? Our client is a growing family-run business, providing managed IT services to a diverse range of customers across the whole of the UK and globally, including America, China, Italy, and Dubai. They take pride in a strong company culture, investment in technology, and commitment to supporting their team's professional growth. The Role: We … are looking for an experienced Tier 2 Service Desk Engineer to join a growing team. The successful candidate must have experience working in a Managed Service Provider (MSP) environment and be comfortable dealing with a wide variety of IT challenges, including networking. This role is an excellent opportunity to work with a diverse client base, ranging from corporate businesses to … probation, hybrid working (3 days in office, 2 days from home) Pension scheme Career progression opportunities: Technical team of eighteen with pathways to advance within Tier 3, field engineering, and specialist roles. Company socials: Team activities such as go-karting, NQ64 gaming bar nights, charity quiz nights, Christmas parties. Football industry exposure: Investment in football clubs, early access to cutting More ❯

Title: IT Helpdesk Technician (1st Line Support) - Hybrid/Harrogate Location: Harrogate (3 days office/2 days home) Salary: Up to c.£30,000 DOE + Generous Weekend and Bank Holiday On-Call Allowance Why Apply? This is an exciting opportunity for an experienced IT Helpdesk Technician to work in a modern, technology-driven environment, supporting a leading private … sector organisation during a transformative migration to Microsoft Azure. You'll be part of a forward-thinking team where your input will be valued, your ideas will be heard, and your work will directly influence how technology supports services nationwide. IT Helpdesk Technician Responsibilities Deliver 1st line IT support both remotely and on-site Manage and resolve incidents via the … IT Service Management platform Configure, deploy, and maintain laptops, desktops, and corporate devices Support Microsoft 365 suite including Teams, SharePoint, and Exchange Manage Active Directory and Microsoft Entra ID (formerly Azure AD) Oversee device management and security through Microsoft Intune Provide VoIP support (3CX) and assist with basic networking issues (DHCP, DNS, VPN) Support Apple devices, including iPads, MacBooks, and More ❯

to join a well-established, fast-growing Managed Service Provider (MSP) based in Leeds. This is a key role responsible for driving new business across Managed Services, Professional Services, and Cloud Solutions, working alongside a high-performing technical and marketing team. You’ll have the autonomy to drive sales using your own proven methods, including outbound campaigns and lead generation … to leveraging warm accounts and marketing-qualified leads. This role offers uncapped earning potential and a clear path to success in a business that prioritises solution quality over quick wins. Key Responsibilities: - Generate new business across Managed IT Services, Professional Services, and Microsoft licensing - Manage end-to-end sales cycles from discovery through to contract close - Lead and execute outbound … sales campaigns (email, LinkedIn, webinars) - Work with presales and technical teams to build tailored IT solutions - Qualify and progress opportunities using the MEDIC sales framework - Handover to project and service delivery teams for onboarding - Collaborate with marketing to refine messaging based on market feedback Requirements: - Minimum 5 years’ experience in a Managed Service Provider (MSP) or IT services business - Proven More ❯

to join a well-established, fast-growing Managed Service Provider (MSP) based in Leeds. This is a key role responsible for driving new business across Managed Services, Professional Services, and Cloud Solutions, working alongside a high-performing technical and marketing team. You ll have the autonomy to drive sales using your own proven methods, including outbound campaigns and lead generation … to leveraging warm accounts and marketing-qualified leads. This role offers uncapped earning potential and a clear path to success in a business that prioritises solution quality over quick wins. Key Responsibilities: - Generate new business across Managed IT Services, Professional Services, and Microsoft licensing - Manage end-to-end sales cycles from discovery through to contract close - Lead and execute outbound … sales campaigns (email, LinkedIn, webinars) - Work with presales and technical teams to build tailored IT solutions - Qualify and progress opportunities using the MEDIC sales framework - Handover to project and service delivery teams for onboarding - Collaborate with marketing to refine messaging based on market feedback Requirements: - Minimum 5 years experience in a Managed Service Provider (MSP) or IT services business - Proven More ❯

Line Engineer (Progression to 3rd Line) HQ: Gloucester/Hybrid About the Company My client is a growing, fast-paced Managed Service Provider (MSP) delivering IT support, cloud solutions, and infrastructure projects to a wide range of clients across the UK. The team thrives on collaboration, learning, and solving real-world technical problems with a people-first approach. We're … looking for a 2nd Line Engineer whos ready for that next step someone with the drive and capability to progress into a 3rd Line/Senior Engineer role, with full support and development along the way. The Opportunity This is an ideal role for a technically strong 2nd Line Engineer who wants to deepen their skills and step into more … advanced project work, escalations, and architecture discussions. Youll work alongside experienced 3rd line engineers and have access to structured development, hands-on mentoring, and real progression opportunities all while supporting a variety of clients and technologies in a dynamic MSP environment. Key Responsibilities Provide high-quality 2nd line support to clients across a range of industries Troubleshoot and resolve technical More ❯

Senior IT Technician - MSP Hertford | 3 Days Onsite, 2 WFH £32,500-£37,500 DOE + Benefits A close-knit and growing MSP based in Hertford is looking for a technically strong and client-focused Senior IT Technician to join their team. With a brand-new, state-of-the-art office and a collaborative culture, this is a great opportunity … for someone with solid 2nd/3rd line experience who enjoys variety, autonomy, and hands-on technical work. What You'll Be Doing: Deliver 2nd/3rd line support across client systems-remotely and onsite. Administer and troubleshoot Windows Server, Active Directory, and Microsoft 365. Configure and manage virtualised environments (Hyper-V, VMware). Perform server patching, system updates, and … software rollouts. Support LAN/WAN setups, VPNs, and network infrastructure. Maintain IT security, backups, and disaster recovery solutions. Assist with infrastructure upgrades and new tech implementations. Maintain accurate technical documentation and asset records. Provide guidance on cybersecurity and IT best practices. What You'll Bring: Proven experience in a 2nd/3rd line support role within an MSP. Strong More ❯

Senior IT Technician - MSP Hertford | 3 Days Onsite, 2 WFH £32,500-£37,500 DOE + Benefits A close-knit and growing MSP based in Hertford is looking for a technically strong and client-focused Senior IT Technician to join their team. With a brand-new, state-of-the-art office and a collaborative culture, this is a great opportunity … for someone with solid 2nd/3rd line experience who enjoys variety, autonomy, and hands-on technical work. What You'll Be Doing: Deliver 2nd/3rd line support across client systems-remotely and onsite. Administer and troubleshoot Windows Server, Active Directory, and Microsoft 365. Configure and manage virtualised environments (Hyper-V, VMware). Perform server patching, system updates, and … software rollouts. Support LAN/WAN setups, VPNs, and network infrastructure. Maintain IT security, backups, and disaster recovery solutions. Assist with infrastructure upgrades and new tech implementations. Maintain accurate technical documentation and asset records. Provide guidance on cybersecurity and IT best practices. What You'll Bring: Proven experience in a 2nd/3rd line support role within an MSP. Strong More ❯

Technical Support Engineer – Expanding IT Managed Services Company! Location: West London Salary: £38,000 – £45,000 + Benefits + Remote Working OptionsAre you a Technical Support Engineer ready to take your career to the next level with a genuinely exciting, fast-growing company? Our client is looking for someone talented and ambitious to join their expanding tech team that helps … forward-thinking businesses across London and the Southeast get the most out of their IT whilst enabling them to scale.As their Technical Support Engineer , you'll be the go-to person when things get tricky - stepping in to solve complex technical problems and making sure their clients get the help they need, when they need it. You'll get hands … on with Microsoft Intune and other cloud tools including SharePoint and Azure; keeping everything running smoothly behind the scenes. Day-to-day, you'll be setting up new users with their kit, running virtual setup sessions, keeping an eye on security threats, and making sure their technical guides are spot-on.To succeed as their Technical Support Engineer , you'll need More ❯

Working) Salary: Up to £40,000 Are you a confident IT Support Engineer with experience across 1st to 3rd Line? Love getting out from behind the desk, meeting clients, and solving problems on-site as well as remotely? If you're looking for variety, autonomy, and exposure to a wide range of tech, this one’s for you. We're … to deliver hands-on technical support to their diverse client base across the local area. What you’ll be doing: Providing on-site support at client locations around Cheltenham and Gloucestershire, tackling networking, infrastructure and user support issues. Delivering remote helpdesk support (1st to 3rd Line) from the office, troubleshooting everything from Office 365 and Windows Server to networking and … backups. Acting as a trusted technical partner to clients, building relationships, spotting opportunities for improvement, and representing the business in a positive light. Working on a wide variety of environments, every day is different, and you'll be exposed to multiple industries and setups. Tech you’ll work with: Windows Server (2016/2019/2022), Active Directory, Group Policy More ❯