Description We are seeking a highly motivated and experienced Senior Business Analyst with proven expertise in Salesforce and Kantata SX/NAPTA to join our dynamic team. This role will focus on supporting business processes related to Professional Services , Project Portfolio & Program Management (PPPM) , and Implementation workflows . You will collaborate with cross-functional teams including Product, Engineering … a key liaison between business stakeholders and technical teams, ensuring solutions are aligned with business needs and scalable across the organization. Requirements 5+ years of experience as a Business Analyst, with at least 2 years of direct experience working with both Salesforce and Kantata SX . Strong understanding of Professional Services operations , including PPPM, resource management, project financials … and client implementation workflows. Hands-on experience with Salesforce configuration (custom objects, flows, validation rules) and working knowledge of Kantata SX project life cycle functionality. Excellent verbal and written communication skills; able to bridge the gap between technical teams and business users. Demonstrated ability to manage multiple workstreams and stakeholders in a fast-paced, agile environment. Proficient with tools More ❯
Nottingham, Nottinghamshire, England, United Kingdom Hybrid/Remote Options
VML Enterprise Solutions
We are currently seeking a Salesforce Trainer/Business Analyst to join our team on a 12-month contract. This role is based in Nottingham and will require you to be in the office twice a week. The opportunity: You will help drive our training programme for the SalesForce Cloud suite of tools and carry out detailed … e-learning courses, guides & tipsheets, tutorials, videos etc.) to support with the delivery of training to the client business teams. You will deliver both onsite & online training across the SalesForce Cloud Suite to our UK based customer. You will also help develop a Training Centre of Excellence leveraging our Learning Point platform to ensure all training content is consolidated …/Programme Managers on planning. Continuous Learning & Knowledge Sharing: Stay abreast of technical and industry advancements, credibly sharing expertise and insights with the team. What we want from you: Salesforce Expertise & Training: Extensive experience training Salesforce end-users, with strong knowledge of Service Cloud and Commerce Cloud (essential), and desirable knowledge of Marketing Cloud. Proficient in creating and More ❯
Oakley, Hampshire, United Kingdom Hybrid/Remote Options
Sky
gain an understanding of the capability & feature scope for upcoming initiatives. Drive forward these Sky Business initiatives with the product analysts within Software Engineering, documenting features and supporting Product Analyst decompose the features into user stories that can be easily understood by the scrum teams. Ensure quality assurance of analysis artefacts by introducing and adhering to 'Best Practice' principles … Work closely with the Software Engineering delivery team to create, prioritise & maintain the SW Engineering Technology roadmap. Engage with the Principal Portfolio Analysts to review and maintain the Product Analyst capacity model, highlighting potential bottleneck risks or challenges and present alternative solutions. Communicate to senior stakeholders on initiative progress during the A&D, Build, Test & Production phases, utilising tools … to create dashboards to provide a data driven view. " What you'll bring Experience of performing the role of Product Analyst or Product Owner in the B2B telecoms domain, working with Broadband, Voice, Mobile and Tv products within Agile methodologies such as Scrum, Kanban and SAFe Experience in Salesforce Experience Cloud and Digital platforms that support B2B customers More ❯
Blackburn, Lancashire, United Kingdom Hybrid/Remote Options
Sky
gain an understanding of the capability & feature scope for upcoming initiatives. Drive forward these Sky Business initiatives with the product analysts within Software Engineering, documenting features and supporting Product Analyst decompose the features into user stories that can be easily understood by the scrum teams. Ensure quality assurance of analysis artefacts by introducing and adhering to 'Best Practice' principles … Work closely with the Software Engineering delivery team to create, prioritise & maintain the SW Engineering Technology roadmap. Engage with the Principal Portfolio Analysts to review and maintain the Product Analyst capacity model, highlighting potential bottleneck risks or challenges and present alternative solutions. Communicate to senior stakeholders on initiative progress during the A&D, Build, Test & Production phases, utilising tools … to create dashboards to provide a data driven view. " What you'll bring Experience of performing the role of Product Analyst or Product Owner in the B2B telecoms domain, working with Broadband, Voice, Mobile and Tv products within Agile methodologies such as Scrum, Kanban and SAFe Experience in Salesforce Experience Cloud and Digital platforms that support B2B customers More ❯
Longridge, Lancashire, United Kingdom Hybrid/Remote Options
Sky
gain an understanding of the capability & feature scope for upcoming initiatives. Drive forward these Sky Business initiatives with the product analysts within Software Engineering, documenting features and supporting Product Analyst decompose the features into user stories that can be easily understood by the scrum teams. Ensure quality assurance of analysis artefacts by introducing and adhering to 'Best Practice' principles … Work closely with the Software Engineering delivery team to create, prioritise & maintain the SW Engineering Technology roadmap. Engage with the Principal Portfolio Analysts to review and maintain the Product Analyst capacity model, highlighting potential bottleneck risks or challenges and present alternative solutions. Communicate to senior stakeholders on initiative progress during the A&D, Build, Test & Production phases, utilising tools … to create dashboards to provide a data driven view. " What you'll bring Experience of performing the role of Product Analyst or Product Owner in the B2B telecoms domain, working with Broadband, Voice, Mobile and Tv products within Agile methodologies such as Scrum, Kanban and SAFe Experience in Salesforce Experience Cloud and Digital platforms that support B2B customers More ❯
Bilston, West Midlands, United Kingdom Hybrid/Remote Options
Sky
gain an understanding of the capability & feature scope for upcoming initiatives. Drive forward these Sky Business initiatives with the product analysts within Software Engineering, documenting features and supporting Product Analyst decompose the features into user stories that can be easily understood by the scrum teams. Ensure quality assurance of analysis artefacts by introducing and adhering to 'Best Practice' principles … Work closely with the Software Engineering delivery team to create, prioritise & maintain the SW Engineering Technology roadmap. Engage with the Principal Portfolio Analysts to review and maintain the Product Analyst capacity model, highlighting potential bottleneck risks or challenges and present alternative solutions. Communicate to senior stakeholders on initiative progress during the A&D, Build, Test & Production phases, utilising tools … to create dashboards to provide a data driven view. " What you'll bring Experience of performing the role of Product Analyst or Product Owner in the B2B telecoms domain, working with Broadband, Voice, Mobile and Tv products within Agile methodologies such as Scrum, Kanban and SAFe Experience in Salesforce Experience Cloud and Digital platforms that support B2B customers More ❯
My industry-leading Client are looking for a Salesforce enthusiast to join them and play a key role in their Salesforce journey.Working alongside an awesome Product Owner who really knows his stuff, you will you will help gather and document business and user needs, ensuring that the development team has clear, concise information to deliver from.The beauty of … this role is that you can come from any background - support, analysis, development or even delivery.. It's just essential you know Salesforce really well.. More from an analytical perspective as opposed to the nitty-gritty techie side. You'll understand its abilities, capabilities and how they can impact a wider team. This knowledge will help you to translate … at the intersection of technology and the wider business and someone who can translate complex needs into actionable deliverables, while keeping a sharp focus on delivery outcomes.My client implemented Salesforce off-the-shelf a couple of years back now and have customised it into different business areas. It's working incredibly well and they're looking to bring in More ❯
Kingston Upon Hull, East Riding of Yorkshire, United Kingdom
Akkodis
My industry-leading Client are looking for a Salesforce enthusiast to join them and play a key role in their Salesforce journey. Working alongside an awesome Product Owner who really knows his stuff, you will you will help gather and document business and user needs, ensuring that the development team has clear, concise information to deliver from. The … beauty of this role is that you can come from any background - support, analysis, development or even delivery.. It's just essential you know Salesforce really well.. More from an analytical perspective as opposed to the nitty-gritty techie side. You'll understand its abilities, capabilities and how they can impact a wider team. This knowledge will help you … the intersection of technology and the wider business and someone who can translate complex needs into actionable deliverables, while keeping a sharp focus on delivery outcomes. My client implemented Salesforce off-the-shelf a couple of years back now and have customised it into different business areas. It's working incredibly well and they're looking to bring in More ❯