1 to 25 of 36 Salesforce Service Cloud Jobs in England

UK. Contract Type : Permanent The Opportunity The role supports the technical delivery, operation and continuous improvement of customer relationship management, customer data, customer service and customer engagement capabilities across the Customer Management technology estate, ensuring consistent engineering standards, architectural alignment, data governance, platform security and operational excellence. Working collaboratively … customer experiences, improve business processes and enable a unified Customer 360 view across the organisation. The role is responsible for developing and maintaining scalable Salesforce solutions, integrating enterprise platforms through APIs and event-driven architectures, supporting Salesforce Data Cloud initiatives, and ensuring the reliability, performance and continuous ...

Opportunity This role supports the delivery, running and ongoing improvement of CRM, customer data, customer service and customer engagement platforms, keeping engineering standards, data governance and platform security tight. You'll work with business stakeholders, architects, product owners and engineering teams to design, build and support CRM solutions, integrations … automations that improve the customer experience and give the business a single Customer 360 view. You'll own scalable Salesforce solutions, connect enterprise platforms through APIs and event-driven architecture, support Salesforce Data Cloud work, and keep the whole CRM ecosystem reliable and evolving. What You Will ...

looking for an experienced Salesforce Functional Architect to join our client, a leading Wealth Management organisation , and play a critical role in designing scalable, secure and user-centric Salesforce services that support their relationship-led business model and growth ambitions. This is an exciting opportunity to shape … functional design across the Salesforce platform, working with technologies including Salesforce Financial Services Cloud (FSC), OmniStudio and Experience Cloud . You will bridge the gap between business requirements and technical feasibility, providing clear and pragmatic advice that ensures solutions deliver measurable business value while adhering ...

Salesforce Analyst & Administrator Location: Leicestershire, Warwickshire border Working pattern: Hybrid minimum 2 days per week in the offices About the role Are you an experienced Salesforce professional looking to improve CRM systems, automate processes and influence technical strategy? Were looking for a Salesforce Analyst & Administrator with … least 5 years experience to optimise our Salesforce CRM and Partner Relationship Management (PRM) systems, improve data quality and ensure the platform supports current and future business needs. Working with stakeholders across the business, youll translate requirements into effective technical solutions while maintaining robust systems in line with ...

Salesforce AI Engineer - Permanent | x5 Positions London ideally | UK-wide considered | Hybrid £75,000-£90,000 + benefits | Permanent Build the future with Salesforce & AI We're looking for five Salesforce AI Engineers to join a growing technology team working at the intersection of Salesforce, artificial … intelligence and data. This is an exciting opportunity for experienced Salesforce professionals who want to move beyond traditional CRM development and help design and deliver smarter, AI-powered customer experiences and business solutions . You'll combine strong Salesforce engineering skills with modern AI capabilities, working with business ...

Procurement business with offices in more than 10 countries and this role is for their UK office in Yeovil. They are looking to bring Salesforce in house from a 3rd party consultancy and are looking for someone to take ownership of the global commercial systems environment. This … Procurement business with offices in more than 10 countries and this role is for their UK office in Yeovil. They are looking to bring Salesforce in house from a 3rd party consultancy and are looking for someone to take ownership of the global commercial systems environment. ...

Senior Salesforce QA Analyst - Morden/Hybrid - £70,000 + benefits An opportunity has arisen for an experienced Salesforce QA Analyst to take ownership of testing across a growing suite of business-critical Salesforce solutions. You will work closely with developers, business analysts, project managers and operational … wider team improve test coverage, traceability and release confidence. What You'll Do: Develop test strategies, plans, cases and reusable test scripts. Test Salesforce Sales Cloud, Service Cloud and customised solutions. Build and maintain automated regression tests. Perform manual, regression, integration and performance testing. Test APIs ...

Engineers, Product Managers and Business Analysts responsible for building and operating the technology platforms that support the FT’s commercial capabilities across Marketing, Sales, Service and Commercial Data. We are undertaking a significant evolution of our commercial technology landscape, bringing these capabilities together around a more connected Salesforce … foundation for how our commercial teams engage with customers and use data. In Marketing & Commercial Data , we are evolving our marketing technology landscape towards Salesforce Marketing Cloud Next and Data 360, while continuing to operate and transition from established platforms including Bloomreach, Marketo and Legacy Salesforce Marketing ...

client is a major UK airport. Description As Salesforce Architect, you will be responsible for defining, communicating implementing our IT architectures and roadmaps,to drive IT strategy and goals in support of business priorities for theSalesforce platform.You will provide governance,expertiseand leadership within our IT Teams,the wider … partystakeholdersand support partner networkfor their domain or the wider enterprise. Act as the technical authority fora complex, multi-cloud Salesforce landscape. This role will provide architectural leadership across CRM, Data & AI, and Digital Commerce capabilities, with a particular focus on enterprise integration, security, platform governance, and technical quality. ...

time, permanent Experience: 5+ yearsAbout the Role We are looking for an experienced Software Engineer to design, build and deliver scalable solutions on the Salesforce platform. You will work with Agile teams and business stakeholders to translate requirements into robust technical solutions, and you may help resolve technical blockers … guide junior team members. Key Responsibilities Design, develop and deploy custom solutions on the Salesforce platform using Apex, Visualforce, Lightning Web Components (LWC) and Aura/Lightning. Build and customise Salesforce Communities and Service Cloud solutions. Develop custom Lightning components, triggers, classes, workflows, approval processes, reports ...

Permanent The Opportunity RS Group is seeking an adept Solutions Architect to join our dynamic Strategy and Architecture team, focusing on projects centred around Salesforce platforms. We are in the middle of a journey to transform our customer experience through technology, with a global rollout and integration of Salesforce … necessary technology solutions to bolster these innovations. What You Will Be Doing Develop the architecture & overall design for major/strategic projects which involve Salesforce platforms, in line with the output of the Enterprise Architects and providing the boundaries within which the engineering teams can subsequently deliver. Define ...

Engineers, Product Managers and Business Analysts responsible for building and operating the technology platforms that support the FT’s commercial capabilities across Marketing, Sales, Service and Commercial Data. We are undertaking a significant evolution of our commercial technology landscape, bringing these capabilities together around a more connected Salesforce … commercial teams engage with customers and use data. In Marketing & Commercial Dat a, we are evolving our marketing technology landscape towards Salesforce Marketing Cloud Next and Data 360, while continuing to operate and transition from established platforms including Bloomreach, Marketo and Legacy Salesforce Marketing Cloud products ...

technical debt, or other means) Occasionally, being able to lend hands-on support to the team working on and using the following technologies: Salesforce (APEX classes, metadata API, etc.) and Salesforce CLI (SFDX), Visual Studio Code, Git, CI/CD, AWS Qualifications People Leader: able to line manage … Delivery focused: focuses on the delivery of value efficiently and iteratively, and is responsible for fulfilling the teams commitments Technical knowledge and understanding of Salesforce (APEX classes, metadata API, etc.) and Salesforce CLI (SFDX); Sales cloud essential, service cloud, marketing cloud desirable, CPQ cloud ...

technical debt, or other means) Occasionally, being able to lend hands-on support to the team working on and using the following technologies: Salesforce (APEX classes, metadata API, etc.) and Salesforce CLI (SFDX), Visual Studio Code, Git, CI/CD, AWS Qualifications People Leader: able to line manage … focused: focuses on the delivery of value efficiently and iteratively, and is responsible for fulfilling the team's commitments Technical knowledge and understanding of Salesforce (APEX classes, metadata API, etc.) and Salesforce CLI (SFDX); Sales cloud essential, service cloud, marketing cloud desirable, CPQ cloud ...

technical debt, or other means) Occasionally, being able to lend hands-on support to the team working on and using the following technologies: Salesforce (APEX classes, metadata API, etc.) and Salesforce CLI (SFDX), Visual Studio Code, Git, CI/CD, AWS Qualifications People Leader: able to line manage … focused: focuses on the delivery of value efficiently and iteratively, and is responsible for fulfilling the team's commitments Technical knowledge and understanding of Salesforce (APEX classes, metadata API, etc.) and Salesforce CLI (SFDX); Sales cloud essential, service cloud, marketing cloud desirable, CPQ cloud ...

technical debt, or other means) Occasionally, being able to lend hands-on support to the team working on and using the following technologies: Salesforce (APEX classes, metadata API, etc.) and Salesforce CLI (SFDX), Visual Studio Code, Git, CI/CD, AWS Qualifications People Leader: able to line manage … Delivery focused: focuses on the delivery of value efficiently and iteratively, and is responsible for fulfilling the teams commitments Technical knowledge and understanding of Salesforce (APEX classes, metadata API, etc.) and Salesforce CLI (SFDX); Sales cloud essential,?service cloud, marketing cloud desirable, CPQ cloud ...

Salesforce Solution Architect Location: Greater Manchester Working pattern: Hybrid - 2-3 days per week in the office Contract: Permanent Are you a hands-on Salesforce Solution Architect who enjoys building solutions, solving problems and seeing projects through from concept to delivery? We're looking for a Senior Salesforce … solution design and delivery within a growing, fast-paced B2B business. This is an opportunity to play a key role in shaping a developing Salesforce platform, working closely with senior leadership, commercial stakeholders and developers to deliver practical solutions that make a measurable difference. You'll have the autonomy ...

Senior Technical Project Manager Contract | London (3 days onsite) | 6 Months We're hiring a Senior Technical Project Manager to lead a large-scale Salesforce Sales Cloud and Service Cloud transformation as part of a major commercial technology programme. You'll be responsible … delivery, governance, stakeholder management, and coordinating internal teams and third-party suppliers to deliver successful business and technology change. Key Requirements Proven experience delivering Salesforce Sales Cloud and/or Service Cloud programmes Strong project governance, planning and RAID management skills Experience managing complex technology transformation ...

Salesforce System Administrator - Charity | 12-Month Fixed-Term Contract Location: South West London (Hybrid, 2 days per month in South West London) Salary: £52,693 per annum Contract: 12 months FTC, with a strong possibility of extension or permanent employment. We're working with a fantastic charitable organisation looking … experienced Salesforce System Administrator to join their Technology and Digital team. This is an excellent opportunity to play a key role in developing and improving their Salesforce environment, supporting digital transformation and helping the charity maximise its technology to deliver meaningful impact. Key Responsibilities: Administer and maintain ...

Develop API, event-driven and batch integration solutions using Informatica CDI/CAI and approved architectural patterns. Support data movement, transformation and synchronisation across Salesforce, Treasure Data, Informatica Customer 360, Snowflake, SAP and related platforms. Implement reusable integration standards and ensure data flows are reliable, scalable and secure. Support … requirements. What You’ll Bring Advanced SQL expertise with 5+ years' experience in Data Engineering or Integration Engineering. Strong hands-on experience with Informatica Cloud Data Integration (CDI), Cloud Application Integration (CAI) and ETL/ELT development. Proven experience designing, building and supporting enterprise data integrations. Experience integrating ...

ideal candidate will have strong experience with Provar Automation Testing Key Responsibilities Test Automation Development Design, build, and maintain Provar automation test scripts for Salesforce applications and integrations. Develop scalable and reusable testing frameworks using Provar best practices. Automate regression, functional, and end-to-end tests to improve testing … cause analysis, and defect reporting through tools like Jira or Azure DevOps. Quality Assurance & Collaboration Work closely with Product Owners, Business Analysts, Developers, and Salesforce Admins to ensure alignment on requirements. Participate in sprint ceremonies, including refinement, planning, and retrospectives. Ensure test coverage, traceability, and compliance with QA standards. ...

Salesforce Developer - Business analysis, implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through … Essential experience Platform administration at depth. Several years administering and configuring a ticketing, case management, CRM or workflow platform (for example Zoho Desk, ServiceNow, Salesforce Service Cloud, Dynamics 365, Freshdesk, Zendesk or Jira Service Management), including workflow automation and custom fields. Technical aptitude. A good working ...

Hands-on GCP, Vertex AI, Gemini and Agentic/Generative AI experience Customer Support/Contact Centre Operations experience (essential) A good understanding of Salesforce (Sales, Service and Marketing Cloud), plus API-based enterprise integrations Confidence with senior stakeholders and in multi-vendor environments Desirable: Marketing Operations … Agentforce, Data Cloud, TOGAF, or Google Professional Cloud Architect/Salesforce Architect certifications What's on offer A strategic, high-visibility role with major enterprise clients A Great Place to Work for Wellbeing employer, with Mental Health Champions and access to Thrive and Peppy Named ...

Essential experience Platform administration at depth. Several years administering and configuring a ticketing, case management, CRM or workflow platform (for example Zoho Desk, ServiceNow, Salesforce Service Cloud, Dynamics 365, Freshdesk, Zendesk or Jira Service Management), including workflow automation and custom fields. Technical aptitude. A good working … Zoho Because the role is niche, we expect strong applicants to come from other backgrounds. We would welcome, for example: A ServiceNow, Salesforce, Dynamics or Jira Service Management administrator or developer who has built workflows and integrations. A CRM or ITSM analyst-developer who has run implementations from ...

Essential experience Platform administration at depth. Several years administering and configuring a ticketing, case management, CRM or workflow platform (for example Zoho Desk, ServiceNow, Salesforce Service Cloud, Dynamics 365, Freshdesk, Zendesk or Jira Service Management), including workflow automation and custom fields. Technical aptitude. A good working … Zoho Because the role is niche, we expect strong applicants to come from other backgrounds. We would welcome, for example: A ServiceNow, Salesforce, Dynamics or Jira Service Management administrator or developer who has built workflows and integrations. A CRM or ITSM analyst-developer who has run implementations from ...