1 to 25 of 46 Salesforce Service Cloud Jobs in England

Salesforce Product Manager Location: London (Hybrid 23 days onsite) Salary: Up to £85,000 per annum (DOE) We are hiring on behalf of our client for a Salesforce Product Manager to own and drive the roadmap for a multi-cloud Salesforce platform. This role is ideal for someone who thrives at the intersection of business strategy … and technical delivery, with proven experience in Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud . Key Responsibilities Own the Salesforce product vision, strategy, and roadmap, ensuring alignment with business objectives. Work closely with stakeholders to gather, prioritise, and refine requirements. Translate business needs into clear user stories, acceptance criteria, and backlog items. … Oversee delivery across Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud. Act as the primary point of contact between business teams and technical delivery teams. Monitor platform performance, adoption, and ROI, recommending enhancements where needed. Champion Salesforce best practices and ensure governance standards are followed. Stay up-to-date with Salesforce releases and More ❯

As a Salesforce Functional Consultant, you will be responsible for analysing business processes, designing and optimising Salesforce solutions, and implementing Service Cloud and Field Service Lightning (FSL) to enhance customer service and workforce management.Your role will be instrumental in delivering digital transformation projects, optimising customer service, and ensuring the seamless integration of Salesforce applications. What you’ll be doing as a Salesforce Functional Consultant Work closely with Product Owners and Business Process Owners to align business processes with Salesforce capabilities, focusing on Service Cloud, FSL, and Workforce Management. Configure and optimise Salesforce modules, ensuring alignment with best practices, industry standards, and regulatory requirements. Implement and enhance Salesforce Field Service (SFS), optimising scheduling, dispatching, and mobile workforce solutions. Support the integration of Salesforce with other enterprise applications, ensuring data accuracy and efficient workflows. Provide support for production incidents, troubleshooting, and ensuring timely resolutions while following structured release management processes. Provide training and documentation to upskill business users on Salesforce capabilities and best practices. Conduct More ❯

Our client is looking for a Senior Salesforce responsible for hands-on Salesforce development and platform optimisation. This role focuses on designing and delivering scalable, high-performing solutions across Salesforce Service Cloud and Marketing Cloud. Key Responsibilities & Outputs Salesforce Development and Technical Delivery Design and implement technical solutions using Salesforce best practices, with … a focus on scalability and performance. Configure and develop solutions across Salesforce Service Cloud and Marketing Cloud Estimate Jira stories accurately and deliver robust, well-tested code in line with agreed timelines. Write clean, efficient Apex code and utilize Salesforce’s declarative tools to meet business needs. Conduct unit testing, document results, and contribute to … system testing cycles. Maintain and enhance CI/CD pipelines using tools such as GitHub, ensuring seamless code deployment and version control. Review and manage the impact of Salesforce seasonal releases, including system updates and regression testing. Essential Skills and Experience Significant hands-on experience as a Salesforce Developer in complex environments. Expertise in Apex, Lightning Web Components More ❯

Our client is looking for a Senior Salesforce responsible for hands-on Salesforce development and platform optimisation. This role focuses on designing and delivering scalable, high-performing solutions across Salesforce Service Cloud and Marketing Cloud. Key Responsibilities & Outputs Salesforce Development and Technical Delivery Design and implement technical solutions using Salesforce best practices, with … a focus on scalability and performance. Configure and develop solutions across Salesforce Service Cloud and Marketing Cloud Estimate Jira stories accurately and deliver robust, well-tested code in line with agreed timelines. Write clean, efficient Apex code and utilize Salesforce’s declarative tools to meet business needs. Conduct unit testing, document results, and contribute to … system testing cycles. Maintain and enhance CI/CD pipelines using tools such as GitHub, ensuring seamless code deployment and version control. Review and manage the impact of Salesforce seasonal releases, including system updates and regression testing. Essential Skills and Experience Significant hands-on experience as a Salesforce Developer in complex environments. Expertise in Apex, Lightning Web Components More ❯

Senior Salesforce Consultant/Senior Salesforce Developer/Senior Salesforce Programmer Location: Hybrid (London/UK 23 days onsite) Salary: £75,000 - £90,000 Plus Benefits We are hiring on behalf of our client for a Senior Salesforce Consultant to play a key role in an exciting organisation-wide Salesforce transformation. This role offers the … opportunity to work across Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud in a collaborative hybrid environment. Key Responsibilities Lead end-to-end delivery across Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud, from requirements gathering and solution design to configuration, development, testing, and deployment. Deliver technical solutions … in Salesforce including custom metadata, Lightning components, Apex code, APIs, and declarative automation. Architect and implement Marketing Cloud campaigns using Email Studio, Journey Builder, Automation Studio, Contact Builder, and personalisation tools. Partner with stakeholders to understand business needs and translate them into scalable, robust Salesforce solutions. Mentor junior team members and ensure adherence to best practices. Drive More ❯

Learn more on our company website at follow our pages on LinkedIn , Twitter , Facebook and Instagram . We are seeking for a Business Analysis Manager with extensive expertise in Salesforce technologies and Partner Relationship Management (PRM) to lead the design, implementation, and optimization of our global partner ecosystem. The ideal candidate will have a proven track record of managing … complex partner programs, including recruitment, onboarding, registration, support, self-ordering, billing, and marketing. This role will leverage Salesforce Sales Cloud, CPQ, and Experience Cloud to deliver scalable and innovative solutions for our global partner network. Key Responsibilities: Strategic Leadership: Act as the primary functional lead for PRM initiatives, driving the design and implementation of Salesforce Experience … Cloud portals tailored for global partner ecosystems. Define and document the architecture for PRM portals, including user roles, permissions, sharing rules, and data visibility. Ensure alignment with industry best practices and Salesforce platform capabilities. Partner Portal Management: Lead the configuration and optimization of Salesforce Experience Cloud portals for partner onboarding, registration, enablement, and self-service More ❯

Working closely with the Director of Customer Service, the job holder will support the delivery of operational excellence across TTI EMEA Customer Service by managing KPIs, analyzing processes, and driving efficiency improvements. In addition, as a key user for Salesforce Service Cloud CRM, the Distributor Portal, and the Sales CRM, the role acts as the … primary interface between Customer Service, Sales Business Units, Supply Chain and Technology & Business Process teams, ensuring that tools are effectively adopted, continuously improved, and aligned with business needs. KEY RESPONSIBILITIES: Customer Service Analysis & Reporting Compile, analyze, and present monthly KPIs by region (e.g., CS Dashboard, internal SLAs, turnover reports). Identify trends, gaps, and opportunities for process improvements … and customer order management data. Collaborate with the Supply Chain organization on KPI analysis related to order-to-cash flow, on-time shipment, and delivery performance, ensuring that Customer Service insights contribute to improved supply chain outcomes. Provide actionable insights to leadership to enhance productivity, efficiency, and customer satisfaction. Process Management & Improvement Document, review, and optimize customer service More ❯

Salesforce Field Service Lightning Senior Project Manager/Delivery Manager Location: London and Portsmouth Permanent: £90k–£100k + car allowance + bonus We are seeking an experienced Salesforce Field Service Lightning (FSL) Senior Project Manager/Delivery Manager to lead and oversee a major, company-wide FSL implementation programme for a multi-site workforce of approximately … employees. The successful candidate will have delivered at least two full lifecycle Salesforce Field Service Lightning implementations and have a proven track record of working with large, outsourced service providers and systems integrators. Key Responsibilities: Lead end-to-end Salesforce Field Service Lightning implementation projects from initiation to go-live and adoption. Manage project scope … timelines, budgets, risks, and resources effectively. Work closely with stakeholders, technical teams, and business users to ensure seamless deployment and integration with existing systems. Ensure delivery adheres to Salesforce best practices, governance, and compliance standards. Provide leadership and direction across all relevant Salesforce Service Cloud and FSL capabilities, including mobile workforce optimisation, scheduling, and asset management. More ❯

Salesforce Field Service Lightning Senior Project Manager/Delivery Manager Location: London and Portsmouth Permanent: £90k–£100k + car allowance + bonus We are seeking an experienced Salesforce Field Service Lightning (FSL) Senior Project Manager/Delivery Manager to lead and oversee a major, company-wide FSL implementation programme for a multi-site workforce of approximately … employees. The successful candidate will have delivered at least two full lifecycle Salesforce Field Service Lightning implementations and have a proven track record of working with large, outsourced service providers and systems integrators. Key Responsibilities: Lead end-to-end Salesforce Field Service Lightning implementation projects from initiation to go-live and adoption. Manage project scope … timelines, budgets, risks, and resources effectively. Work closely with stakeholders, technical teams, and business users to ensure seamless deployment and integration with existing systems. Ensure delivery adheres to Salesforce best practices, governance, and compliance standards. Provide leadership and direction across all relevant Salesforce Service Cloud and FSL capabilities, including mobile workforce optimisation, scheduling, and asset management. More ❯

Salesforce Field Service Lightning Senior Project Manager/Delivery Manager Location: London and Portsmouth Permanent: £90k–£100k + car allowance + bonus We are seeking an experienced Salesforce Field Service Lightning (FSL) Senior Project Manager/Delivery Manager to lead and oversee a major, company-wide FSL implementation programme for a multi-site workforce of approximately … employees. The successful candidate will have delivered at least two full lifecycle Salesforce Field Service Lightning implementations and have a proven track record of working with large, outsourced service providers and systems integrators. Key Responsibilities: Lead end-to-end Salesforce Field Service Lightning implementation projects from initiation to go-live and adoption. Manage project scope … timelines, budgets, risks, and resources effectively. Work closely with stakeholders, technical teams, and business users to ensure seamless deployment and integration with existing systems. Ensure delivery adheres to Salesforce best practices, governance, and compliance standards. Provide leadership and direction across all relevant Salesforce Service Cloud and FSL capabilities, including mobile workforce optimisation, scheduling, and asset management. More ❯

Salesforce Field Service Lightning Senior Project Manager/Delivery Manager Location: London and Portsmouth Permanent: £90k–£100k + car allowance + bonus We are seeking an experienced Salesforce Field Service Lightning (FSL) Senior Project Manager/Delivery Manager to lead and oversee a major, company-wide FSL implementation programme for a multi-site workforce of approximately … employees. The successful candidate will have delivered at least two full lifecycle Salesforce Field Service Lightning implementations and have a proven track record of working with large, outsourced service providers and systems integrators. Key Responsibilities: Lead end-to-end Salesforce Field Service Lightning implementation projects from initiation to go-live and adoption. Manage project scope … timelines, budgets, risks, and resources effectively. Work closely with stakeholders, technical teams, and business users to ensure seamless deployment and integration with existing systems. Ensure delivery adheres to Salesforce best practices, governance, and compliance standards. Provide leadership and direction across all relevant Salesforce Service Cloud and FSL capabilities, including mobile workforce optimisation, scheduling, and asset management. More ❯

Salesforce Field Service Lightning Senior Project Manager/Delivery Manager Location: London and Portsmouth Permanent: £90k–£100k + car allowance + bonus We are seeking an experienced Salesforce Field Service Lightning (FSL) Senior Project Manager/Delivery Manager to lead and oversee a major, company-wide FSL implementation programme for a multi-site workforce of approximately … employees. The successful candidate will have delivered at least two full lifecycle Salesforce Field Service Lightning implementations and have a proven track record of working with large, outsourced service providers and systems integrators. Key Responsibilities: Lead end-to-end Salesforce Field Service Lightning implementation projects from initiation to go-live and adoption. Manage project scope … timelines, budgets, risks, and resources effectively. Work closely with stakeholders, technical teams, and business users to ensure seamless deployment and integration with existing systems. Ensure delivery adheres to Salesforce best practices, governance, and compliance standards. Provide leadership and direction across all relevant Salesforce Service Cloud and FSL capabilities, including mobile workforce optimisation, scheduling, and asset management. More ❯

and private sector clients in the UK. A career in IBM CIC means you'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our … the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities As a Senior Salesforce Solution Architect, you'll leverage your extensive technical expertise and leadership skills to drive innovation and excellence within our organization. Responsibilities : Lead the design, development, and implementation of complex … Salesforce solutions, ensuring alignment with clients' business objectives Mentor and guide junior team members, fostering a culture of continuous learning and improvement Collaborate with stakeholders to define system architecture and ensure seamless integration with Salesforce Stay current with emerging Salesforce trends, tools, and best practices Contribute to the development of Salesforce solution strategies and roadmaps Requirement More ❯

Robert Half Technology are assisting a global market leading AI powered tech company to recruit a Salesforce Administrator on a contract basis - hybrid working - London based. Outside IR35 Join a growing Data & Revenue Operations (D&R) Team. This role is an opportunity to deliver high-impact improvements to our Salesforce platform while driving integrations with a modern GTM … technology stack. You'll work closely with the Sales, Service, and Operations teams to deliver both quick wins and strategic improvements within Salesforce. This is a hands-on role for someone who can get up to speed quickly, spot opportunities for improvement, and deliver tangible impact over 3-6 months. Role 1. Improving Salesforce (Sales & Service Clouds … Sales Cloud: The Salesforce Administrator will review and improve Sales task and activity logging/tracking. Implement Einstein Activity Capture. Optimise Account, Opportunity, and Contact creation processes (layouts, automation, end-user journey). Automate Opportunity creation when specific conditions are met. Enhance Salesforce setup to support B2C2B (previously B2B-only). Service Cloud: Implement Einstein More ❯

We are a global recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you Role Title: Salesforce Architect Location: Northampton (Hybrid -2/3 days onsite) Duration: 31/12/2025 Pay rate: £447 per day inside IR35 Role Description: We are seeking a highly skilled … and experienced Salesforce Architect to lead the design and implementation of complex Salesforce solutions. As a Salesforce Architect, you will play a pivotal role in shaping our Salesforce platform strategy, ensuring it aligns with our business objectives and drives innovation. You will be responsible for designing scalable, secure, and efficient solutions that meet the evolving needs … of our organization. Responsibilities: Solution Architecture & Design: Develop and maintain a comprehensive Salesforce architecture roadmap, including data models, integrations, and customizations. Design and implement scalable, robust, and secure Salesforce solutions across various clouds (Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, etc.). Create detailed technical design documents, architectural diagrams, and data flow More ❯

Salesforce Developer Rate - Up to £550 per day overall assignment rate to umbrella Location - London (ADHOC onsite)Duration - 6 months. MUST BE SC ELIGIBLE About the Role As a Senior Salesforce Developer, you'll lead the design, development, and deployment of enterprise-level Salesforce solutions. Collaborating closely with functional consultants, business analysts, and QA testers, you will … translate business needs into secure, high-quality Salesforce applications. You'll also support the team with technical leadership and uphold best practices throughout the software development life-cycle. Key Responsibilities Design and build secure, scalable solutions using Apex , Lightning Web Components (LWC) , and advanced Screen Flows . Implement complex access control models , including restrictive OWDs, sharing rules, and permission … sets. Develop and maintain critical REST API integrations , including secure connections via Salesforce Private Connect . Configure Salesforce Shield , leveraging Real-Time Event Monitoring to integrate with tools like Splunk SIEM . Translate business and architectural requirements into well-documented, production-grade code. Mentor junior developers, perform code reviews, and promote engineering best practices. Actively contribute to Agile More ❯

Overview Do you want to help diverse organisations to implement effective and efficient customer service transformation strategies, thinking creatively to solve client issues? Deloitte Digital is building a team of talented individuals to deliver impactful customer service transformation. If you have experience in designing and implementing effective strategies, optimising service delivery, and leveraging technology, this could be … make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity We are looking for people who are passionate about service transformation; experts in their field who bring out the best in others, and can drive change without compromising standards, integrity or culture. You will work with outstanding talent to … design and deliver end-to-end service transformation with the customer at the heart of our solutions. This means you could be working on a wide range of projects including: Designing and implementing customer service transformation strategies: Developing tailored solutions encompassing process optimisation, technology enablement, organisational design, and performance management. Leveraging technology for service excellence: Advising clients More ❯

Who we are OSF is an innovative and prominent Salesforce-exclusive transformation partner. As a trusted member of the Salesforce family, OSF has received significant investments, including Salesforce Ventures, and has established itself as a leading partner. Our distinctiveness lies in being a global consulting and delivery partner for Salesforce, equipped to provide comprehensive advisory support … across the entire Salesforce customer 360 platform. Our primary focus is to assist clients in envisioning and reshaping their future by embracing new possibilities ('do something new') or swiftly progressing their Salesforce journey ('do something now'). Key Responsibilities Develop and execute a change management strategy for Salesforce projects, including stakeholder analysis, impact assessments, and adoption roadmaps. … Partner with programme leads, business stakeholders, and Salesforce teams to drive engagement and alignment. Define and deliver communications plans, ensuring consistent, clear messaging around Salesforce changes. Design and deliver training strategies and user enablement materials, tailored to different user groups and business units. Monitor adoption and business readiness through KPIs, surveys, and feedback loops, making adjustments as needed. More ❯

Who we are OSF is an innovative and prominent Salesforce-exclusive transformation partner. As a trusted member of the Salesforce family, OSF has received significant investments, including Salesforce Ventures, and has established itself as a leading partner. Our distinctiveness lies in being a global consulting and delivery partner for Salesforce, equipped to provide comprehensive advisory support … across the entire Salesforce customer 360 platform. Our primary focus is to assist clients in envisioning and reshaping their future by embracing new possibilities ('do something new') or swiftly progressing their Salesforce journey ('do something now'). Key Responsibilities Develop and execute a change management strategy for Salesforce projects, including stakeholder analysis, impact assessments, and adoption roadmaps. … Partner with programme leads, business stakeholders, and Salesforce teams to drive engagement and alignment. Define and deliver communications plans, ensuring consistent, clear messaging around Salesforce changes. Design and deliver training strategies and user enablement materials, tailored to different user groups and business units. Monitor adoption and business readiness through KPIs, surveys, and feedback loops, making adjustments as needed. More ❯

Who we are OSF is an innovative and prominent Salesforce-exclusive transformation partner. As a trusted member of the Salesforce family, OSF has received significant investments, including Salesforce Ventures, and has established itself as a leading partner. Our distinctiveness lies in being a global consulting and delivery partner for Salesforce, equipped to provide comprehensive advisory support … across the entire Salesforce customer 360 platform. Our primary focus is to assist clients in envisioning and reshaping their future by embracing new possibilities ('do something new') or swiftly progressing their Salesforce journey ('do something now'). Key Responsibilities Develop and execute a change management strategy for Salesforce projects, including stakeholder analysis, impact assessments, and adoption roadmaps. … Partner with programme leads, business stakeholders, and Salesforce teams to drive engagement and alignment. Define and deliver communications plans, ensuring consistent, clear messaging around Salesforce changes. Design and deliver training strategies and user enablement materials, tailored to different user groups and business units. Monitor adoption and business readiness through KPIs, surveys, and feedback loops, making adjustments as needed. More ❯

Who we are OSF is an innovative and prominent Salesforce-exclusive transformation partner. As a trusted member of the Salesforce family, OSF has received significant investments, including Salesforce Ventures, and has established itself as a leading partner. Our distinctiveness lies in being a global consulting and delivery partner for Salesforce, equipped to provide comprehensive advisory support … across the entire Salesforce customer 360 platform. Our primary focus is to assist clients in envisioning and reshaping their future by embracing new possibilities ('do something new') or swiftly progressing their Salesforce journey ('do something now'). Key Responsibilities Develop and execute a change management strategy for Salesforce projects, including stakeholder analysis, impact assessments, and adoption roadmaps. … Partner with programme leads, business stakeholders, and Salesforce teams to drive engagement and alignment. Define and deliver communications plans, ensuring consistent, clear messaging around Salesforce changes. Design and deliver training strategies and user enablement materials, tailored to different user groups and business units. Monitor adoption and business readiness through KPIs, surveys, and feedback loops, making adjustments as needed. More ❯

Who we are OSF is an innovative and prominent Salesforce-exclusive transformation partner. As a trusted member of the Salesforce family, OSF has received significant investments, including Salesforce Ventures, and has established itself as a leading partner. Our distinctiveness lies in being a global consulting and delivery partner for Salesforce, equipped to provide comprehensive advisory support … across the entire Salesforce customer 360 platform. Our primary focus is to assist clients in envisioning and reshaping their future by embracing new possibilities ('do something new') or swiftly progressing their Salesforce journey ('do something now'). Key Responsibilities Develop and execute a change management strategy for Salesforce projects, including stakeholder analysis, impact assessments, and adoption roadmaps. … Partner with programme leads, business stakeholders, and Salesforce teams to drive engagement and alignment. Define and deliver communications plans, ensuring consistent, clear messaging around Salesforce changes. Design and deliver training strategies and user enablement materials, tailored to different user groups and business units. Monitor adoption and business readiness through KPIs, surveys, and feedback loops, making adjustments as needed. More ❯

Salesforce Consultant (Einstein AI) | 3 Months | £400–£500 per day | Outside IR35 We’re recruiting for an experienced Salesforce Consultant to play a key role in evaluating and optimising Salesforce usage for our client, with Einstein AI , Sales Cloud and Service Cloud as key focuses.This is a 3-month contract with high likelihood of … Outside IR35 and offers a daily rate of £400–£500. This role requires 1-2 days a week onsite in the West Midlands. Key Requirements Proven experience as a Salesforce Consultant in previous roles. In-depth knowledge of Sales Cloud , Service Cloud , and workflow automation. Solid understanding of Einstein AI features and their business applications. Previous … automation, next-best-action etc. Hands-on experience with system integrations including APIs and middleware. Excellent communication, stakeholder engagement, and strategic advisory capabilities. What to do next If this Salesforce Consultant role sounds like a good fit, please apply with your most up-to-date CV and we'll be in touch. Salesforce Consultant (Einstein AI) | 3 Months More ❯

We are looking to hire a Salesforce Solution Architect who has experience in the Puplic Sector. Must have current SC Clearance The team that you'll be working with: As part of our continuous growth, we are seeking a Salesforce Public Sector Solution Architect to join our Salesforce Architecture and Innovation team in London, focusing on clients … in the Public Sector Domain. The Salesforce Public Sector Solution Architect acts as a strategic advisor and expert on Salesforce products and platforms for key Public Sector clients. This role engages with executive-level stakeholders and collaborates with enterprise architects and business users, providing best practices in areas such as security, performance, development processes, and governance. What you … our Public Sector clients. Ensure scalable, best-practice solutions that meet or exceed customer expectations. Evaluate and translate business and technical requirements into well-architected solutions that effectively leverage Salesforce products. Identify and mitigate solution and business design risks. Build and maintain strong relationships with key stakeholders and team members. Lead overall architecture alignment and coordinate efforts across multiple More ❯

Overview We are looking to hire a Salesforce Solution Architect who has experience in the Puplic Sector. Must have current SC Clearance The team that you'll be working with: As part of our continuous growth, we are seeking a Salesforce Public Sector Solution Architect to join our Salesforce Architecture and Innovation team in London, focusing on … clients in the Public Sector Domain. The Salesforce Public Sector Solution Architect acts as a strategic advisor and expert on Salesforce products and platforms for key Public Sector clients. This role engages with executive-level stakeholders and collaborates with enterprise architects and business users, providing best practices in areas such as security, performance, development processes, and governance. What … our Public Sector clients. Ensure scalable, best-practice solutions that meet or exceed customer expectations. Evaluate and translate business and technical requirements into well-architected solutions that effectively leverage Salesforce products. Identify and mitigate solution and business design risks. Build and maintain strong relationships with key stakeholders and team members. Lead overall architecture alignment and coordinate efforts across multiple More ❯