1 to 25 of 186 Salesforce Service Cloud Jobs in England

Cleared Salesforce Developer (Service Cloud Voice) - 5 months+ £500-600pd Inside IR35 - Remote Looking for an SC Cleared Salesforce Developer to build on and extends the capabilities of the Salesforce platform. The successful candidate will have experience delivering Salesforce Service Cloud & Service Cloud Voice projects working across all aspects of Salesforce developmen ideally including experience with Omnistudio/Industry Clouds/Public Sector Solutions Cloud. What you'll be doing: Implementing Salesforce Service Cloud & Service Cloud Voice Salesforce Industry cloud ...

team you'll be working with:As part of our continuous growth, we are seeking a Salesforce Service Cloud Voice Developer to join our Salesforce Delivery team in London, focusing on clients in the Public Sector Domain. The Salesforce Developer builds on and extends … capabilities of the Salesforce platform. The successful candidate will have experience delivering Salesforce Service Cloud & Service Cloud Voice projects working across all aspects of Salesforce development ideally including experience with Omnistudio/Industry Clouds/Public Sector Solutions Cloud. You'll work closely ...

Salesforce expert who thrives on keeping complex systems running smoothly while delivering meaningful improvements? Our client is seeking an experienced Senior Salesforce Administrator to join their team on a fully remote, full-time contract basis. This is a hands-on, high-impact engagement where you will play … central role in stabilising their Salesforce Service Cloud environment, delivering a key platform feature, and setting the foundation for long-term operational success. Job Summary As Senior Salesforce Administrator, you will take ownership of day-to-day Service Cloud administration while leading the configuration ...

consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation … changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic ...

About Service Cloud Service Cloud is Salesforce's complete agentic service platform — built for every type of service, in any industry, across any channel. Powered by Agentforce, it is the only platform where AI agents and human service representatives work together … real time to resolve issues faster, personalise every interaction, and deliver support across every channel — spanning customer service, IT Service Management (ITSM), and HR service to unify service delivery across every department on a single advanced platform. With the industry's fastest-growing AI adoption rate ...

Open role — UK or Ireland, remote# Senior Salesforce Marketing Cloud Consultant.Lead Marketing Cloud and Data Cloud implementations from discovery to go-live at a Salesforce Summit partner. Remote in the UK or Ireland, reporting to the Delivery Director.Apply by emailAll open rolesLocationUK or Ireland, remoteJob … typeFull time, permanentReports toDelivery DirectorExperience6+ years Salesforce deliveryCompensationCompetitive, plus bonus01 — About us## A Salesforce consultancy that delivers.Ignyto is a Salesforce consultancy partner helping businesses across Europe transform their operations and grow through Salesforce. We work hand in hand with Salesforce teams and customers to design, implement ...

London Consulting fluent:cx Role Your new workday: As a Senior Salesforce Consultant (m/f/x) specialising in Service Cloud Voice, you will lead the design and delivery of intelligent, scalable voice solutions that transform customer service operations. You act as a trusted advisor … teams through complex implementations. Acting as the bridge between business needs and technical implementation, you’ll work closely with clients to map their customer service strategies onto Salesforce’s voice technology, including Amazon Connect and Agentforce. Beyond delivery, you mentor consultants, shape best practices, and ensure high-quality ...

Solution Architect (Salesforce & Marketing Cloud Engagement/Next) London - Commercial Who we are Since 1843, The Economist Group has championed independence, excellence and openness, helping people understand and tackle the critical challenges shaping the world. Today, we are building on that legacy as a global media and information … senior B2C Solution Architect to join our dynamic team fulltime. In this pivotal role, you will design and architect end-to-end solutions leveraging Salesforce Core Platform, Service Cloud, Data 360, and Marketing Cloud Engagement/Next to drive our B2C transformation initiatives. You will collaborate ...

Dein neuer Arbeitsalltag: Als Salesforce Consultant (m/f/x) mit Schwerpunkt Service Cloud Voice unterstützt du die Konzeption und Umsetzung intelligenter, skalierbarer Voice-Lösungen, die den Kundenservice nachhaltig verändern. Als Bindeglied zwischen fachlichen Anforderungen und technischer Umsetzung arbeitest du eng mit Kund:innen zusammen … überträgst ihre Service-Strategien auf die Voice-Technologien von Salesforce, einschließlich Amazon Connect und Agentforce. Du betreust Kund:innen aus unterschiedlichen Branchen und begleitest sie durch Discovery-, Implementierungs- und Optimierungsphasen, um langfristigen Erfolg und messbaren Mehrwert sicherzustellen. Aufgaben So hilfst Du uns Digitalisierung erlebbar zu machen: Konzipiere ...

setup: 100% office-based Location: Manchester or Inverness Clearance required: BPSS Our client in the Information Technology and Services industry is looking for a Salesforce Developer with 4–6 years of IT experience and 2–3 years of Salesforce Marketing Cloud and Sales Cloud experience … support Salesforce Service Cloud and CRM Analytics, develop multi-channel marketing campaigns, and deliver automation solutions. The role will work closely with marketing teams to translate business requirements into technical solutions while following Salesforce best practices and data governance standards. What you will do: Develop ...

Accepting applications until: 27 November 2026 Job Description Your new role: Salesforce Development Lead Are you a Salesforce leader who thrives on shipping fast, mentoring others, and pushing the platform forward with AI-assisted development? If you want to combine deep Salesforce expertise with hands-on experience … coding assistants, and you're ready to help shape how a team builds on the platform, this role is for you. As a Senior Salesforce Administrator/Developer at Global, you'll take ownership of our Salesforce ecosystem across Sales Cloud, Service Cloud, Account Engagement ...

platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Accepting applications until: 27 November 2026 Job Description Your new role: Salesforce Development Lead Are you a Salesforce leader who thrives on shipping fast, mentoring others, and pushing the platform forward with AI-assisted development … want to combine deep Salesforce expertise with hands-on experience in tools like Claude, Codex, and other AI coding assistants, and you're ready to help shape how a team builds on the platform, this role is for you. As a Senior Salesforce Administrator/Developer at Global ...

Salesforce Business Analyst - Customer Operations (UK - Harrogate or Remote) WHO WE ARE Certinia delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company’s Professional Services Automation … Customer Success (CS), and Financial Management (FM) solutions—delivered on Salesforce’s leading cloud platform—provide the ability to run a connected services business, deliver with intelligence, and achieve business agility. Headquartered in Austin, Texas with presence around the world, Certinia is backed by Haveli Investments, TA Associates ...

experienced Senior Salesforce Developer with a passion for building scalable, high-performing, enterprise-grade solutions? We’re looking for a talented developer to join us on a 12-month contract and play a key role in the ongoing development and evolution of our Salesforce platform. Working closely with … Salesforce Technical Lead and Lead Architect, you’ll design, develop, customise and enhance Salesforce solutions across the platform, particularly Sales Cloud and Service Cloud. You’ll integrate Salesforce with a range of third-party SaaS applications and internal on-premise systems, delivering innovative CRM capabilities ...

experienced Senior Salesforce Developer with a passion for building scalable, high-performing, enterprise-grade solutions? We're looking for a talented developer to join us on a 12-month contract and play a key role in the ongoing development and evolution of our Salesforce platform. Working closely with … Salesforce Technical Lead and Lead Architect, you'll design, develop, customise and enhance Salesforce solutions across the platform, particularly Sales Cloud and Service Cloud. You'll integrate Salesforce with a range of third-party SaaS applications and internal on-premise systems, delivering innovative CRM capabilities ...

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design … growth - you'll have budget to take courses (technical and non-technical training), plus gain certifications The Role We are investing in a strategic Salesforce Higher Education practice and are looking for an experienced Salesforce Education Cloud Consultant to help shape its growth and success. Working with ...

Role Purpose The role is accountable for the strategic management, governance, operational excellence, and continuous evolution of the Salesforce platform, which underpins key business capabilities across Client Services, Onboarding, Sales, Marketing, and Operations. The Senior CRM Engineer will act as the technical lead and trusted advisor for the Salesforce … delivery of transformational CRM initiatives, AI-enabled capabilities, automation programmes, and platform modernization while maintaining robust operational support and governance standards. Key Responsibilities Salesforce Platform Leadership & Ownership Own the end-to-end Salesforce platform strategy, administration, governance, and operational health. Provide technical leadership for Salesforce architecture, configuration ...

UK. Contract Type : Permanent The Opportunity The role supports the technical delivery, operation and continuous improvement of customer relationship management, customer data, customer service and customer engagement capabilities across the Customer Management technology estate, ensuring consistent engineering standards, architectural alignment, data governance, platform security and operational excellence. Working collaboratively … customer experiences, improve business processes and enable a unified Customer 360 view across the organisation. The role is responsible for developing and maintaining scalable Salesforce solutions, integrating enterprise platforms through APIs and event-driven architectures, supporting Salesforce Data Cloud initiatives, and ensuring the reliability, performance and continuous ...

Opportunity This role supports the delivery, running and ongoing improvement of CRM, customer data, customer service and customer engagement platforms, keeping engineering standards, data governance and platform security tight. You'll work with business stakeholders, architects, product owners and engineering teams to design, build and support CRM solutions, integrations … automations that improve the customer experience and give the business a single Customer 360 view. You'll own scalable Salesforce solutions, connect enterprise platforms through APIs and event-driven architecture, support Salesforce Data Cloud work, and keep the whole CRM ecosystem reliable and evolving. What You Will ...

London Consulting fluent:cx Role Your new workday: As a Salesforce Consultant specialising in Service Cloud, you will work closely with clients to transform their customer service operations using Salesforce’s industry-leading tools. You’ll play a key role in designing, configuring, and delivering … improve efficiency, customer satisfaction, and Agent productivity. You’ll support a wide variety of clients across industries, helping them get the most out of Service Cloud’s powerful capabilities. Tasks How you help us make digital transformation tangible: Implement features such as Case Management, Omni-Channel Routing, Knowledge ...

passionate about shaping the future of digital transformation through innovative Salesforce solutions? Join our client as a Salesforce Architect and lead the charge in delivering impactful, scalable enterprise systems that redefine customer experiences in Saudi Arabia. What You’ll Do Architect and own end-to-end Salesforce solutions across Sales, Service, Experience, Marketing, Data Cloud, and industry-specific clouds. Collaborate closely with business stakeholders and functional teams to translate requirements into scalable, secure, and high-performing technical solutions. Design robust integration patterns using APIs, middleware, and event-driven approaches to connect Salesforce with ...

Benefits: Inside IR35 Lead Product Manager – Salesforce CRM & Contact Centre Location: London – Hybrid, 3 days per week onsite Contract: Contract opportunity, Inside IR35 Job purpose We are seeking an experienced Lead Product Manager to own the product strategy, vision and roadmap across a major CRM and Customer Service Transformation programme. The role will cover the end-to-end customer service technology landscape, including Salesforce Service Cloud, Voice, IVR, call routing, Workforce Management (WFM), customer service automation and AI-enabled capabilities. You will provide strong client-side product leadership, working across business stakeholders ...

UniQuest we deliver embedded, tech-enabled services and solutions across the student journey, defining a ‘new’ normal for customer service in higher education. We are looking for someone who can bring a breadth of knowledge and experience, with innate curiosity, to our growing business, ensuring our solutions continue … work environment, with fantastic and ambitious colleagues, and training and development opportunities to help you in your growth in this important role. As a Salesforce Admin & Developer, you’ll play a vital, hybrid role at UniQuest. Part administrator and part developer, you will help us design, build ...

team you'll be working with:The Salesforce Tester is responsible for ensuring the quality, reliability, and performance of Salesforce solutions through comprehensive testing activities. The role works closely with Business Analysts, Salesforce Developers, Product Owners, and Delivery Teams to validate business requirements and ensure successful delivery … Salesforce functionality across Sales Cloud, Service Cloud, Experience Cloud, and related integrations.What you'll be doing:Key ResponsibilitiesTest Planning & StrategyReview business, functional, and technical requirements.Define test scenarios, test cases, and acceptance criteria.Estimate testing effort and support delivery planning activities.Functional TestingExecute manual testing of Salesforce ...

BenefitsCompetitive salary Plus:• Car allowance or cash equivalent • Healthcare (• Up to 18% annual bonus potential• 25 days annual leave plus bank holidays rising with service • Pension: access to the UK’s only Collective Defined Contribution scheme with industry-leading Royal Mail contributions of over 12%, flexible options to boost … your savings, and a guaranteed retirement lump sum*Lead Product Manager - CRM Contact CentreShape the Future of Customer Service at Royal MailWe're looking for a Lead Product Manager to lead the strategy, roadmap and evolution of our CRM and Contact Centre technology estate.This is a high-impact role ...