5 of 5 Remote/Hybrid Senior Support Analyst Jobs in England

Senior 2nd Line Support Analyst | Hybrid About the Role We're recruiting a Senior 2nd Line IT Support Engineer for a large UK enterprise. This is a hands-on technical role supporting a large user environment, resolving escalated issues and contributing to IT projects … improvements. There is a great role for anyone who has plans of being a manager in the future, as it is a hands-on support role, but you will gain valuable experience around mentoring more junior engineers. Responsibilities Provide advanced 2nd line support and resolve escalated tickets within ...

excellent customer service and take ownership from the moment an issue is raised through to resolution. At Ground Control, we’re looking for a Senior Technical Support Analyst to join our growing IT function and operate at a true 3rd Line level. This is an opportunity … become one of the team’s key technical experts, influencing how support services are delivered, improving the user experience across the business, and helping shape the future of our Microsoft 365, endpoint and automation capabilities. You’ll have the autonomy to identify improvements, introduce efficiencies and mentor colleagues, while ...

have multiple offices over the UK and so you could choose the office that is closest to you A Unit4 Business World (Agresso) Senior Support Analyst is required to join the internal support team of my global client. My client is heavily committed to using Agresso … globally. Due to increasing numbers of clients and project work, we are looking for someone to join our Unit4 Business World (Agresso) Support Team. The team provides support and training for Unit4/Agresso and other related systems and processes. This will include working with clients (mainly remotely ...

cater to the specific needs of both public and private sectors. Job Description 7 Month Contract With A Local Authority Job Purpose The Senior Systems Support Analyst/Team Leader serves as the highest technical escalation point within the Service Desk, leading the investigation and resolution … closely with infrastructure teams, End User Computing (EUC) engineers, and third-party suppliers, the post holder ensures the delivery of reliable, high-quality IT support services. Key Responsibilities Act as the senior technical escalation point for complex and high-priority IT incidents. Lead technical investigations and coordinate service ...

Stroud District Council is seeking a Senior Service Desk Analyst to join the ICT team at Ebley Mill, Stroud. The role focuses on delivering expert technical support across a range of ICT services, resolving issues, and mentoring junior staff to uphold high customer service standards. The post ...