11 of 11 Remote Service Catalogue Jobs in England

what it takes to help us make a difference? This could be the perfect time for you to join us in our Digital Department as a Head of Service Management. Reporting directly to the Chief Technology Officer (CTO) and serving as a key member of the Digital Policing Senior Management team, the Head of Service Management … operational and delivery metrics, and the timely fulfilment of customer commitments to the highest quality standards. What you'll do Structure all Digital services within a Service Catalogue defining ownership, accountability, service users, technical components, commercial elements, and SLAs, supported by service recovery and disaster recovery plans. Develop and implement IT service … education or equivalent experience, strong understanding of ITIL and other service/quality management frameworks, knowledge of digital transformation techniques, and proven experience in service catalogue management. You will have demonstrable experience in influencing and stakeholder management, the ability to persuade effectively at various organisational levels, a good understanding of IT service delivery More ❯

to £53,393 per annum Contract type: Permanent Hours: Full time, 37 hours per week Closing Date: Monday 21st July 2025 This is an exciting opportunity for a Service Delivery Manager to join a dynamic, customer-led organisation that values innovation, collaboration, and high-quality service delivery. As a Service Delivery Manager, you'll … than 86 countries. CSG delivers critical services across 33 trading businesses, with specialisms in IT, HR, energy, education, legal, procurement, and more. Why this role matters As a Service Delivery Manager, you will play a critical role in aligning IT services with business priorities by building strong, service-focused relationships with senior stakeholders. You will be … responsible for ensuring consistent, high-quality service delivery that meets or exceeds agreed performance levels. Acting as the key point of contact for all service matters, you will proactively manage performance, drive continuous improvement, and support strategic goals, making you central to maintaining customer satisfaction and operational excellence. What you'll be doing Build and maintain More ❯

transformation, driving the design, configuration, and deployment of ServiceNow modules to meet business and regulatory needs. Key Responsibilities: Lead ServiceNow Phase 1 implementation, ensuring functional parity with current service management platform. Design and implement a fit-for-purpose CMDB with automated updates and full estate coverage. Deliver integrated Incident, Problem, and Change Management modules. Oversee creation of a … user-centric Service Portal and standardised Service Catalogue. Ensure integration with enterprise systems (e.g., PagerDuty, Workday, Active Directory) and enforce RBAC. Drive Governance, Compliance, and Audit Management to meet industry standards. Manage Contract and SLA processes to ensure deliverables meet agreed terms. Oversee Go-Live and Hypercare phases for a smooth production transition. Experience/Skills … Required: 10+ years’ experience delivering enterprise-scale ServiceNow ITSM implementations. Deep expertise in CMDB, CSDM, service taxonomy, and Incident/Problem/Change Management. Proficient in ServiceNow configuration, API integration, and workflow automation. Experience with automated discovery, CI/CD, and service impact analysis. Strong stakeholder management and cross-functional team leadership skills. Familiarity with financial More ❯

technology services are designed, delivered, and evolved to meet operational goals and business needs. The Role Reporting to the Technology Platform Director, you will be responsible for architecting service models that ensure the efficient and reliable delivery of technology services across the organisation. You'll work cross-functionally with platform owners, service managers, and engineering teams … to ensure operational readiness and full lifecycle support is embedded in service design. Key Responsibilities Service Architecture Design: Create end-to-end service architectures for both new and existing technology services, ensuring alignment with enterprise standards, scalability, and operational efficiency. Service Modelling: Translate business and technical requirements into detailed service … boards, governance forums, and design reviews. Framework Development: Contribute to the evolution of service design methodologies and best practices, such as ITIL and TOGAF. Service Catalogue & CMDB: Support the ongoing development of the service catalogue and configuration management database (CMDB) architecture. Skills & Experience Required Essential: Proven experience in IT service More ❯

Hours - Monday to Friday, 37.5 hours per week Holiday – 23 days annual leave (excluding bank holidays) increasing by one day per each year of service (up to a maximum of 28 days) Location - Hybrid, Midlands/Greater London Area South/Home Counties About the CRM Manager role We are TC Group, the fastest-growing top 20 accountancy … firm in the UK. We’re business advisors and accountants, with over 30 years of experience we’ve honed our skills and developed our service offering to deliver a much wider range of bespoke support and advice to ambitious business owners and their businesses. We’re looking for a CRM Manager to join our Central systems team. Based … Create and maintain lists Create and maintain client take on forms Create and maintain workflows Creating and maintaining PDF, email, and SMS templates Creating and maintaining products and services catalogue Creating and maintaining Letter of Engagement templates Provide user training both 1-2-1 and in groups About you We are looking for candidates with the following core competencies More ❯

operation, workaround, methodologies and processes to support the business during the transition period Engage closely with the customer to deliver an intelligent client function including: Requirements Service catalogue Service management End user experience Become a product expert, seamlessly translating between the customer and the teams the needs and capabilities of the product. Skills Required: Operational More ❯

to detect, investigate and respond to threats Develop and establish processes, governance and ways of working to enable the delivery of our target operating model and service catalogue Support research activities to continually maintain the edge in cybersecurity practises Work with Engineers & Threat Hunters to analyse data from dashboards to effectively chart strategy and continuous improvement. Actively More ❯

the Bank's operational resilience and continuity arrangements. Key Responsibilities will include: Conducting and maintaining detailed mapping of business processes, people, and third parties. Maintaining the service catalogue and associated mapping. Developing a strong understanding of the business systems, assets and processes. Conducting analysis of mapping to identify vulnerabilities, issues, and/or dependencies with systems/… days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance More ❯

IT Service Continuity Lead Salary : Outside IR35: Competitive Day Rate + Home Based. Location : Manchester Keywords: IT Service Continuity, Disaster Recovery, Business Continuity Planning, ISO 20000, ITIL, BIA, Continuity Strategy Development Our client is seeking a highly skilled and motivated IT Service Continuity expert for a 6-month contract period. This role offers a … competitive day rate and the flexibility of home-based work. You will play a crucial role in developing, implementing, and refining their IT Service Continuity processes, plans, and strategies. This will ensure that critical IT services, applications, and systems remain operational or can be quickly restored in the event of a disruption, thus minimising business impact and downtime. … on planning efforts, and creating comprehensive documentation. Design and implement a framework to ensure IT systems incorporate redundancy, failover mechanisms, and load balancing Use the Tech Service Catalogue to identify and assess IT services critical to business operations Prioritise IT services based on their business criticality Design and execute a framework for ongoing service continuity More ❯

IT Service Continuity Lead Salary : Outside IR35: Competitive Day Rate + Home Based. Location : Manchester Keywords: IT Service Continuity, Disaster Recovery, Business Continuity Planning, ISO 20000, ITIL, BIA, Continuity Strategy Development Our client is seeking a highly skilled and motivated IT Service Continuity expert for a 6-month contract period. This role offers a … competitive day rate and the flexibility of home-based work. You will play a crucial role in developing, implementing, and refining their IT Service Continuity processes, plans, and strategies. This will ensure that critical IT services, applications, and systems remain operational or can be quickly restored in the event of a disruption, thus minimising business impact and downtime. … on planning efforts, and creating comprehensive documentation. Design and implement a framework to ensure IT systems incorporate redundancy, failover mechanisms, and load balancing Use the Tech Service Catalogue to identify and assess IT services critical to business operations Prioritise IT services based on their business criticality Design and execute a framework for ongoing service continuity More ❯

IT Service Continuity Lead Salary: Outside IR35: Competitive Day Rate + Home Based. Location: Manchester Keywords: IT Service Continuity, Disaster Recovery, Business Continuity Planning, ISO 20000, ITIL, BIA, Continuity Strategy Development Our client is seeking a highly skilled and motivated IT Service Continuity expert for a 6-month contract period. This role offers a … competitive day rate and the flexibility of home-based work. You will play a crucial role in developing, implementing, and refining their IT Service Continuity processes, plans, and strategies. This will ensure that critical IT services, applications, and systems remain operational or can be quickly restored in the event of a disruption, thus minimising business impact and downtime. … on planning efforts, and creating comprehensive documentation. Design and implement a framework to ensure IT systems incorporate redundancy, failover mechanisms, and load balancing Use the Tech Service Catalogue to identify and assess IT services critical to business operations Prioritise IT services based on their business criticality Design and execute a framework for ongoing service continuity More ❯