Cobalt Recruitment are working with an excellent multi-discipline, full serviceDesign, Build, Fund and Operate company, that is dedicated to the Public Sector, to recruit an experienced Project Manager (Defects and Remediations Works). This permanent opportunity is paying £55,000-£69,000 per annum, depending on … to apply strong contractual knowledge and understanding on construction matters including defect identification, notification and resolution or remediation, and a technical understanding of how design and build is contracted, administered, and delivered within a PFI/PPP environment. Key duties include: Implement a robust process for managing defects across more »
Architect - Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Architect for their London office. You must have be a design lead with a strong UX background, experience in ServiceDesign and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people - clients, users/customers, team and colleagues and … designer with over 8 years work experience working for blue chip clients • as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. • Design processes, agile development and lean UX. • Working collaboratively in an interdisciplinary team. • Creating omnichannel experiences - cross-platform and cross-device solutions. more »
Designer - Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Designer for their London office. You must have be a design lead with a strong UX background, experience in ServiceDesign and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people - clients, users/customers, team and colleagues and … designer with over 8 years work experience working for blue chip clients • as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. • Design processes, agile development and lean UX. • Working collaboratively in an interdisciplinary team. • Creating omnichannel experiences - cross-platform and cross-device solutions. more »
Architect - Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Architect for their London office. You must have be a design lead with a strong UX background, experience in ServiceDesign and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people - clients, users/customers, team and colleagues and … designer with over 8 years work experience working for blue chip clients • as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. • Design processes, agile development and lean UX. • Working collaboratively in an interdisciplinary team. • Creating omnichannel experiences - cross-platform and cross-device solutions. more »
Architect - Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Architect for their London office. You must have be a design lead with a strong UX background, experience in ServiceDesign and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people - clients, users/customers, team and colleagues and … designer with over 8 years work experience working for blue chip clients • as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. • Design processes, agile development and lean UX. • Working collaboratively in an interdisciplinary team. • Creating omnichannel experiences - cross-platform and cross-device solutions. more »
Architect - Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Architect for their London office. You must have be a design lead with a strong UX background, experience in ServiceDesign and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people - clients, users/customers, team and colleagues and … designer with over 8 years work experience working for blue chip clients • as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. • Design processes, agile development and lean UX. • Working collaboratively in an interdisciplinary team. • Creating omnichannel experiences - cross-platform and cross-device solutions. more »
Job Description UX Design Consultant Our Client is looking to recruit a UX designer Consultant with 3 to 4 years UX Design experience. This is a consultancy role, advising a global player in Education on direction and execution of a number of products/projects, as part of … confidently work in ambiguous situations. • Provide leadership in challenging situations through clarity, tact and diplomacy. • Ability to identify and communicate the commercial impact of design decisions. • Full command of the UX process is a must. An understanding of the ServiceDesign purpose and process is a bonus. … EXPERIENCE • Senior designer with over 4 years of work experience with blue chip clients as a UX designer, Product designer, UX architect, or a Service designer. • Design processes, agile development and lean UX. • Working collaboratively in an interdisciplinary team. • Creating omnichannel experiences - cross-platform and cross-device solutions. more »
confidently work in ambiguous situations. Provide leadership in challenging situations through clarity, tact and diplomacy. Ability to identify and communicate the commercial impact of design decisions. Full command of the UX process is a must. An understanding of the ServiceDesign purpose and process is a bonus. … EXPERIENCE Senior designer with over 4 years of work experience with blue chip clients as a UX designer, Product designer, UX architect, or a Service designer. Design processes, agile development and lean UX. Working collaboratively in an interdisciplinary team. Creating omnichannel experiences - cross-platform and cross-device solutions. … Ability to define key metrics and evaluate project success. Working to strict deadlines. Proven design track record and design agency experience. Design degree or equivalent. The Client is based in Holborn Central London. The salary for this role will be in the range £25K - £30K Please do more »
Job Description Senior UX Researcher - Holborn London Our Client are design thinkers solving business challenges with mission critical digital solutions that weave technology and human experiences into meaningful and economic outcomes. A global team and part of a larger digital engineering company providing service to different sectors. Currently … offices a UX researcher. The position is to conduct UX research and workshops, consult clients on product strategy and act as a user and design advocate within development teams. Assist UX & servicedesign consultants in research, workshops, client and user engagements and testing. Conduct stakeholder research, user … into compelling UX strategies. Collaborate with Engineering and Product Management to ensure the best creative solutions are realized, implemented and delivered. Act as a design and UX advocate internally and externally. Experience • Minimum Bachelor's degree or equivalent. • UX researcher with over 3 years work experience working for respected more »
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
Job summary The NHS Business Service Authority's Digital, Data and Technology Community design, develop, test, support and operate applications from our digital transformation projects to support patients, colleagues and the public. In doing so, we deliver relevant and valuable services to millions of users with various needs … Government Digital Strategy and the NHSBSA's strategy, putting the user at the heart of everything we deliver. We're recruiting for a Senior Service Designer who has a passion for design and a proven track record of success. You will join our exciting and supportive user centred … design community to work collaboratively within multidisciplinary agile teams, alongside user researchers, developers, service designers, product owners and others. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours more »
the top of the pay scale (subject to satisfactory annual appraisal), 26 days leave increasing to 31 days after 5 years continuous local authority service, relocation support up to £8,000, discounted car parking, and financial assistance for career development. For an informal discussion about the role, please contact … develop and provide reports and presentations to a range of staff and staff groups (up to Board level) including Directors, Deputy Directors, Heads of Service and others in BBC, MKC, CBC, LBC and BLMK ICB. To represent the Population Health Analytics Lead and the Consultant in Public Health at … professional area or span of control). To contribute fully to the agenda and to the development of practices/procedures which affect the service area for which the post holder is responsible. To deliver corporate objectives. To address corporate/community service issues or to deal with more »
Our client is looking for a Senior Network and Security Engineer to take lead on the design, implementation, Maintenance of the networking technology that underpins their on premise and cloud infrastructure, its communications and cyber security. SPECIFIC ACCOUNTABILITIES Lead the networks work stream on projects and programmes to ensure … complies with the agreed standards Collaborate with infrastructure engineers to ensure systems are practically designed Provide guidance and make recommendations to colleagues ensuring that servicedesign and transition plans can be supported by network topologies Develop a clear view of the organisations cyber risk exposure, providing meaningful risk … Ensure the security of the organisations network infrastructure including managing firewalls, using vulnerability scanning, port monitoring tools and resolving security related incidents. Lead the design, implementation, testing and maintenance of WAN and LAN network solutions Manage remote access and VPN solutions and switching technologies - including Cisco Nexus & Catalyst more »
ServiceDesign and Transition Manager 3 - 6 month contract (may extend further) - Remote with monthly meeting in London - £540 (inside IR35) We're on the lookout for an experienced ServiceDesign and Transition Manager to play a lead role in planning and organising people, infrastructure, communication … and material components of a service to improve its quality and the interaction between the Technology function and business customers. We're looking for someone who has worked as a ServiceDesign & Transition Manager within a large global and complex organisation with experience of working with outsourced … suppliers and designing support models across Digital, Cloud, Infrastructure, EUC and ideally SAP. What will you do: Impact assessment, ServiceDesign Documentation, including ServiceDesign, Support Model and Support Model on a Page The regular review and amendment of all process documentation Ensuring service acceptance more »
Hatfield, Hertfordshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
Hybrid office/remote - but any UK Computacenter location considered Life on the team The Design & Transition Specialist Senior qualifies, designs and transitions complex Hardware and Software deals domestically and internationally. This is with a specific focus on GTS services in the presales phase (campaign, RFI, RFP etc), involving … all relevant Internal Service Providers (ISPs). In addition, through understanding the required end-state, the role creates the transition approach and project plan. The Specialist will act in a lead role for complex GTS deals and is responsible for the timely delivery of all ISPs to transition new … required to successfully setup the systems, process, roles and responsibilities to support and deliver our contracted requirements. What youll do Support of Sales and Service Management in the qualification stage (~10%) Consults, advises and enables sales colleagues and customers to understand the capabilities and strengths of Technology Sourcing's more »
You'll have the following responsibilities * Capture detailed customer technical requirements and translation to detailed solution design in accordance with design methodologies. * Manage and recommend on the technical direction and helps determine the optimum solution design for customers. * Manage the review and validation processes for both new … life products and services, ensuring full integration across all aspects, considering the broad impact of solutions on the product roadmap. * Drive the improvement of design and delivery capabilities for end-to-end technical solutions. * Manage customer solution design engagement and statement of work creation, including any 3rd party … deliverables. * Facilitate the development of strong customer relationships at the senior level through providing specialist servicedesign expertise and influencing the customer's service strategy and operational decisions. Drive consistency in architecture and technical processes, with the aim of reducing costs and increasing productivity. * Undertake customer migration more »
Zealous Agency is working with an award-winning design and development agency based in the North. This is a chance to become a part of a perfectly crafted team as a Midweight Digital Designer Can you develop innovative, tailor-made web applications and content? Do you have an incredible … and client requirements into solutions User profiling User-flow definition , Wireframe production , High-fidelity mock-ups, and Interactive prototypes Working within and extending existing design languages Working on high level design and UX decisions related to projects. Working closely with all teams including front and back-end development … analytics tools A keen eye for detail is a must and consistency throughout your work. Familiarity with agile and scrum methodologies Good knowledge of servicedesign principles Basic HTML5 and CSS3 skills Experience with 3D tools, Cinema 4D in particular. You will have a big impact within this more »
The Opportunity: You will be joining a vibrant team focused on delivering as a Service Designer that will see you embark on a thrilling journey consulting alongside a range of agile cross-functional squads, where your expertise in User Centered Design (UCD) and User Experience (UX) will shape … stakeholders, crafting enriching experiences that leave users positively captivated. Skills and Experience: You will have already gained experience of working in a user centred design team as a service designer or a similarly related role from within a consultancy, agency or in-house setting, enjoying a track record … in developing user journeys, service maps and blueprints. Able to consult internally with colleagues and externally with senior stakeholders in a client-facing capacity, you will focused on best practice and enjoy hosting workshops with senior client stakeholders to establish the required designs. If you're ready to take more »
The Opportunity: You will be joining a vibrant team focused on delivering as a Service Designer that will see you embark on a thrilling journey consulting alongside a range of agile cross-functional squads, where your expertise in User Centered Design (UCD) and User Experience (UX) will shape … stakeholders, crafting enriching experiences that leave users positively captivated. Skills and Experience: You will have already gained experience of working in a user centred design team as a service designer or a similarly related role from within a consultancy, agency or in-house setting, enjoying a track record … in developing user journeys, service maps and blueprints. Able to consult internally with colleagues and externally with senior stakeholders in a client-facing capacity, you will focused on best practice and enjoy hosting workshops with senior client stakeholders to establish the required designs. If you're ready to take more »
be responsible for the technical roadmap, management of technical debt and other technical demands. You'll be accountable for the engineering teams that will design, build, integrate, deploy, and run the system. Particularly software, that supports the business and operations, with a focus on resilience, low latency, reusability, accessibility … ways of engineering, to act as a change agent for engineering and team culture, and to cultivate a systems-thinking and user-experience led design approach. Have a strong passion for and technical understanding of end to end systems including customer facing interfaces and backend and can provide support … and attend MeetUps. Leading & successfully delivering large scale change (£15M+) As an Engineer, you: Understand Web, Microservices, Cloud eco-systems. Understand Systems Thinking and ServiceDesign to mitigate reactive solutions that leads to further technical debt. Understand the benefits of BDD & TDD and ensure engineers write upfront tests more »
The role is as follows Service Designer Project Asylum - Family Human rights unit SC Clearance required Remote £400 inside ir35 9 months Start ASAP 2 Stage interview process If interested please send over your cv - (url removed more »
Duration: TBC Inside IR35 via Umbrella: Paystream, Advance, Giant Active SC Clearance required** Responsibilities: Utilising experience and evolving technical ability to resolve technical incidents, service requests, changes or problems relating to "Data Services" portfolio. Deal with customer requests in line with Service definitions and SLA's. To escalate … and manage incidents and requests to vendors in a timely fashion. Management and documentation of information relating to customer incidents, service requests, change and problem, and the effective communication of progress of such events to all stakeholders in line with internal process. Collaborate with all BT business units to … training, tools and processes to ensure teams increase and develop technical capability. Perform as an integral member of the Data Services team providing 24x7x365 service participating in an on-call support rota outside of core hours. Perform a SME role for designated clients and technologies. Responsible for pro-active more »
and has a proven record of achievement. What I'll be doing - your accountabilities * Utilising experience and evolving technical ability to resolve technical incidents, service requests, changes or problems relating to "Data Services" portfolio. * Deal with customer requests in line with Service definitions and SLA's. * To escalate … and manage incidents and requests to vendors in a timely fashion. * Management and documentation of information relating to customer incidents, service requests, change and problem, and the effective communication of progress of such events to all stakeholders in line with internal process. * Collaborate with all business units to bring … training, tools and processes to ensure teams increase and develop technical capability. * Perform as an integral member of the Data Services team providing 24x7x365 service participating in an on-call support rota outside of core hours. * Perform a SME role for designated clients and technologies. * Responsible for pro-active more »
Your new company Join an exciting and innovative organisation in the livestock industry as the Head of Service Management. This renowned company is dedicated to providing exceptional livestock data services, enabling effective disease and infection control while driving productivity and innovation in agriculture. As part of this forward-thinking … team, you will have the opportunity to contribute your expertise and align with their values. Your new role As the Head of Service Management, you will play a crucial role in leading the IT Service Management (ITSM) practices. Your main responsibility will be to ensure the organisation's … managed, improved, and secured in alignment with industry standards such as ITIL V4, ISO 20000, and ISO 27001. You will oversee critical areas including ServiceDesign, Service Transition, Continual Service Improvement (CSI), Live Support, and third-party vendor management. Your strategic leadership and collaboration with internal more »
Lead Solution Architect – ServiceDesign Location – Warrington, Derby or Manchester Would you like to use your Service Architecture skills to deliver clean, affordable energy for all? The Lead Solution Architect - Service role reports directly to the Enterprise Architect Lead and operates within the Enterprise Architecture (EA … tower, fostering collaboration with the Service Delivery tower. This position is instrumental in bridging the gap between servicedesign and delivery, ensuring that the architectural vision is translated into tangible service outcomes that align with the broader enterprise objectives. Why has the role become available? As … the Lead Solution Architect you will be the first dedicated Solution Architect in the Service Delivery function. What will you be doing? The Lead Solution Architect – ServiceDesign will play a crucial role in segmenting core service components by conceptualizing, designing, and implementing comprehensive servicemore »
Role Title: ServiceDesign and Transition Manager Duration: 6- 12 months Location: Remote Rate: £567 per day- Umbrella only SC CLEARED ACTIVE REQUIRED Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address … of opportunities in the evolving world of cloud, digital and platforms. Role purpose/summary We are looking for individuals with a background in Service Management, and experience of successful ServiceDesign and Transition. SDTMs will design and document new services. They will ensure that servicedesign principles and standards are embedded into projects, and that comprehensive support arrangements are put in place. SDTMs will produce comprehensive service designs, incorporating business requirements, wider standards, Enterprise Services capabilities, and external suppliers. SDTMs will ensure that projects transition to live service in a safe more »