1 to 2 of 2 Service Improvement Analyst Jobs in England

Service Improvement Analyst - Fixed Term Contract - Manchester You will work with the Service Delivery Manager to focus in the continuous improvement of the IT service. This will include updating, maintaining and implementing new policies, procedures and processes using ITIL. Client Details The client is a … satisfaction. Increase end-user productivity, ensuring that users have the best tools that are fit for purpose and fit for use. Have input into Service Design Packages and testing to assure user socialisation and support readiness for any projects, new service introduction (testing, training, documentation, support structure) Maintain … to ensure that the user community and IT internally has access to the latest agreed support processes and ways of working Lead and assign service improvement activities via the agreed continual service improvement process, and maintain the service improvement register. Maintain Applications Portfolio ensuring more »

We are currently recruiting for one of the UK’s Leading FMCG companies for the role of a Service Improvement Analyst . It’s an exciting new opportunity to work for a recognised leading company specialising in Retail and Digital E-commerce, they offer an outstanding experience … on any device! What You Can Expect Type - FTC until June 2025 Location - Watford (Hybrid) Salary - £37,000 Industry - FMCG Main Responsibilities as a Service Improvement Analyst Continually reviewing the effectiveness, efficiency and quality of Customer Operations activities and services. Become responsible for optimising the customer experience … standards of customer satisfaction and continually enhancing processes. Work on projects related to projects improving Customer Operations performance. Experience & Skills Required Strong experience with service and process improvements Experience in the Retail/gaming/gambling. Demonstrable experience in process improvement methodologies (e.g. Lean Six Sigma) would be more »