Radius is recruiting for a Talented and experienced ServiceOperationsManager for our Datacentre client based in East London. Assist the Senior ServiceOperationsManager in delivering the strategy for the 24x7 ServiceOperations function, supporting strategic initiatives and embedding a culture … of continuous improvement through the function Oversee the day-to-day operations of the service desk, ensuring all tickets and incidents are managed effectively and in accordance with SLAs and relevant policies and procedures. Act as the escalation point for critical issues or incidents that require immediate attention … of all incidents and facilitate the communication of incident updates to customers provided by the support teams. Ensure the prompt resolution of incidents, minimising service disruption and downtime within the data centre. Proven experience in managing IT service desk operations, preferably in a data centre or mission More ❯
Radius is recruiting for a Talented and experienced ServiceOperationsManager for our Datacentre client based in East London. Assist the Senior ServiceOperationsManager in delivering the strategy for the 24x7 ServiceOperations function, supporting strategic initiatives and embedding a culture … of continuous improvement through the function Oversee the day-to-day operations of the service desk, ensuring all tickets and incidents are managed effectively and in accordance with SLAs and relevant policies and procedures. Act as the escalation point for critical issues or incidents that require immediate attention … of all incidents and facilitate the communication of incident updates to customers provided by the support teams. Ensure the prompt resolution of incidents, minimising service disruption and downtime within the data centre. Proven experience in managing IT service desk operations, preferably in a data centre or mission More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
MECS Communications Ltd
ServiceOperationsManager Location:- Hybrid working, Manchester Office 3 days a week. Salary:- to £60k + Bens Environment:- Network Operations, 1st and 2nd line Faults, ITIL, Trouble Ticketing, Change Management, Incident Management, Problem Management, Escalations, Suppliers, Team Management (20 staff), SLA's, CAB, IP, Unified Comms … CX, Network Security, SalesForce. An exciting opportunity has arisen for an experienced ServiceOperationsManager with ideally MSP experiences to join this busy Operations Team. The role is days based but would be looking after a team of 20 or so Operations Technicians that are … supporting customer networks and operations on a 24/7 basis. The role includes managing and developing the team as well as owning the process for all escalation, change, problem and incident management. You would have strong customer service experiences with a focus on delivering a seamless service. More ❯
We are seeking an experienced ServiceOperationsManager to oversee the day-to-day operations of our IT Services. This is a permanent, hybrid opportunity with 1-2 days spent collaborating in our offices near Birmingham Airport. This pivotal role will ensure the availability and reliability … of all IT systems while setting the direction for our 1st and 2nd Line Support functions. If you are passionate about service excellence and have a proven track record in IT operations management, we want to hear from you! About you: To be successful in this role, you … need proven experience in a related field, which provides a solid foundation for understanding the complexities of IT services. You will need experience in ServiceOperations Management, demonstrating a deep understanding of the intricacies involved in delivering high-quality IT support. Your expertise with IT Service Management More ❯
Digital ServiceOperations & Support Manager The Digital ServiceOperations & Support Manager is responsible for the effective deployment, operation, and continuous support of digital service solutions. This role oversees a team that trains, qualifies, and assists field teams to ensure seamless service execution … and high customer satisfaction. Reporting to the Head of Digital Service Solutions, the manager collaborates closely with Digital Product Managers and Product Care Management to integrate, maintain, and optimize digital services on a global scale. Key Responsibilities: Strategic Responsibilities: Service Digital Portfolio Execution: Lead the implementation and … operationalization of digital service solutions to enhance efficiency and effectiveness. Support HBU and LSUs with digital service solution delivery (e.g., edge-device configuration, commissioning of data acquisition units, IoT provisioning and configuration, etc.) Training & Certification: Develop and implement certification pathways to equip field teams with the necessary skills More ❯
Description The Digital ServiceOperations & Support Manager is responsible for the effective deployment, operation, and continuous support of digital service solutions. This role oversees a team that trains, qualifies, and assists field teams to ensure seamless service execution and high customer satisfaction. Reporting to the … Head of Digital Service Solutions, the manager collaborates closely with Digital Product Managers and Product Care Management to integrate, maintain, and optimize digital services on a global scale. Key Responsibilities: Strategic Responsibilities: Service Digital Portfolio Execution: Lead the implementation and operationalization of digital service solutions to … enhance efficiency and effectiveness. Support HBU and LSUs with digital service solution delivery (e.g., edge-device configuration, commissioning of data acquisition units, IoT provisioning and configuration, etc.) Training & Certification: Develop and implement certification pathways to equip field teams with the necessary skills for digital service operations. Process Standardization More ❯
s most innovative fintechs, and the Financial Times recognised us as one of Europe's fastest-growing companies in 2023. As a Client Services OperationsManager, you will play a key role in supporting the operational effectiveness of the Client Services teams across APAC, AMER, and EMEA regions. … role is ideal for someone who thrives in a fast-paced environment, is detail-oriented, and wants to build a deep understanding of how service delivery, strategy, and execution come together in a global business setting. There are four key parts to the role: Become an expert on internal More ❯
Location: Edinburgh, London Capability: Deal Advisory Experience Level: Associate/Assistant Manager Type: Full Time Service Line: Customer, Ops & Infr Contract type: Permanent Job description Job Title - Assistant Manager - Financial Services Operations (Insurance) Base Location: London and Edinburgh plus network of 20 offices nationally: www.kpmg88careers.co.uk/… experienced-professional/#LeBlender.OfficeLocations The KPMG Financial Services Operations function is a cornerstone of our business. Operating from London and Edinburgh we do work that matters, serving the country with diligence and expertise. KPMG is one of the world's largest and most respected consultancies. We've supported the … applying sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time. Why Join KPMG as a Assistant Manager - Financial Services Operations? In order to support the growth of our capabilities within the CO&I FS Ops team, we are currently looking More ❯
Manager - Financial Services Operations (Wealth & Asset Management) Base Location: London The KPMG Customer, Operations and Infrastructure Financial Services function is a cornerstone of our business. Operating from London we do work that matters, serving the country with diligence and expertise. KPMG is one of the world's … organisations, applying sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time. Why Join KPMG as a Manager - Financial Services Operations? In order to support the growth of our capabilities within the Customer, Operations and Infrastructure Financial Services (CO&I … combining an understanding of the Wealth & Asset Management industry with transformation, reorganisation and optimisation capabilities. What will you be doing? You will be a Manager within our CO&I FS Ops team aligned to WAM Consulting and will be helping both grow our business and ensure our teams deliver More ❯
london, south east england, United Kingdom Hybrid / WFH Options
KPMG UK
Manager - Financial Services Operations (Wealth & Asset Management) Base Location: London The KPMG Customer, Operations and Infrastructure Financial Services function is a cornerstone of our business. Operating from London we do work that matters, serving the country with diligence and expertise. KPMG is one of the world's … organisations, applying sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time. Why Join KPMG as a Manager - Financial Services Operations? In order to support the growth of our capabilities within the Customer, Operations and Infrastructure Financial Services (CO&I … combining an understanding of the Wealth & Asset Management industry with transformation, reorganisation and optimisation capabilities. What will you be doing? You will be a Manager within our CO&I FS Ops team aligned to WAM Consulting and will be helping both grow our business and ensure our teams deliver More ❯
We are seeking an Invoicing Vendor Manager with strong accounting and finance experience, exceptional organizational abilities, and analytical skills. The ideal candidate will oversee diverse financial processes related to invoicing, drive improvements, and maintain effective relationships with stakeholders in an international, fast-paced environment. Key job responsibilities - Manage end … payment terms and monitor compliance - Implement system optimization and automation initiatives - Monitor budgets and analyze variances - Utilize ERP systems and financial software for efficient operations About the team Translation Services is a team in Amazon Exports and Expansions that provides translation tools and access to translation vendors to help … Language Models (LLM), and we have established contracts with top localization vendors to provide translation services at optimal cost, quality, and speed. Translation Services Operations (TSOps) manages the human aspects and expertise within Translation Services, creating synergies between technological advancements and human expertise for a more efficient localization ecosystem. More ❯