Overview UP3 is a dedicated ServiceNow Managed Service provider, founded in 2016 by highly experienced Service Management and ServiceNow sales and delivery professionals. We have a wealth of experience working both as customers of ServiceNow and as specialist Consultants and have delivered solutions spanning nearly every aspect of the platform. … We are looking for great technically minded professionals with a passion for ServiceNow, who can thrive in a rapidly growing, dynamic business with a huge emphasis on collaborating with our clients to help them deliver exceptional service. The role This would suit someone who has a passion for technology and … enjoys working with our internal team and our customers to develop solutions to a wide variety of business problems. You are a real ServiceNow enthusiast and advocate, and want to continue to develop your skills and certifications as you build on your existing experience. Required skills and experience: • Experience of more »
of business requirements specifications and determining design options for Global HRIS, Recruitment or payroll Knowledge of IAS, IPS, BTP and CPI Knowledge of Qualtrics, ServiceNOW, E-Ploy Variety of industry experience either directly or in consulting capacity (HR and learning management experience will be advantageous more »
ensure the documentation meets their needs. In-depth experience with ITIL configuration management processes and best practices Knowledge of configuration management tools such as ServiceNow, BMC Remedy Proficiency in Scripting and automation tools to support configuration management processes. Experience with infrastructure configuration management using tools like Ansible, Chef, Puppet, SaltStack more »
experience of Incident Management in enterprise transformation Understanding of Problem Management ITIL v3 or V4 accredited Knowledge of any incident tracking system such as ServiceNow Excellent excel skills Reporting skills desirable Candidates will ideally show evidence of the above in their CV to be considered please click the " apply " button more »
on both macOS, Linux and Windows devices. Previous experience of using an IT call-logging system for service requests and incident management. Use of ServiceNow an advantage. Contribute to departmental projects as needed and be able to create and maintain operational support documentation. Extensive experience administering a range of Microsoft more »
ServiceNow ITOM Visibility Service Mapping Engineer UK Remote West London 6+ Month Contract inside IR35 Rate Approx 600 to Umbrella Looking for ServiceNow ITOM Visibility Service Mapping Engineer contractor, responsible for the rollout of the Service Mapping capability. Practical hands-on experience with Service Mapping within ServiceNow including creating pattern … extensions for bespoke products. Using ServiceNow Pattern Designer & knowledge of RegEx/JavaScript Skills to parse the right information. Experience of creating tag-based service maps and dynamic CI groups where appropriate is also preferable. ServiceNow CMDB data model (CSDM) & ServiceNow ITOM discovery experience and good general sys admin technology … Remote Please click below to view the Job Description & apply if suitable - Inside IR35 umbrella rate Approx 600pd. Ideally immediate start. Roles & Responsibilities: The ServiceNow ITOM Visibility Service Mapping Engineer role sits in the The Service Configuration Management (SCM) team and will be responsible for the rollout of the Service more »
platforms. Conduct needs assessments to identify client challenges and determine suitable solutions. Develop and deliver persuasive presentations and proposals for services including Hyper automation, ServiceNow, Gen AI, NOC/SOC, Technical Contact Centers, Advertising Operations, and Digital Engineering Services. Maintain thorough knowledge of our solutions and capabilities. Negotiate and close … the EMEA market. Proven sales experience in some of the following areas: Modernization & Automation of Business Operations Hyperautomation Network & Security Operations (NOC/SOC) ServiceNow Gen AI Solutions Technical Contact Centers Digital Advertising Operations Digital Engineering Services DevOps & Cloud Services Sector experience (in order of preference): Telecom, Media, Technology, Retail more »
ServiceNow Manager £50,000 - £60,000 London - 80% Remote I am partnered with a cloud & digital partner who have won a significant project with a government agency and are seeking a ServiceNow Manager to grow the use of the ServiceNow platform. The government department has ambitious growth plans to increase … their ServiceNow user base and functionality and you will play a key role in facilitating this growth and helping lead a small team to do so. Apply Now - if you want to join a growing consultancy with a significant project book for the next 5 years. The Role Ideal candidate … will facilitate ambitious plans to grow the use of ServiceNow and the Platform. To provide: Managed Services of ServiceNow Platform for a Govt department, which includes the following components (BAU): Incident Management Request Management Change Request Management Enhancements User Management Report and Dashboard Management System Configuration, Clone and General Maintenance more »
ServiceNow Administrator Manchester 2x per week £60,000 + 10% bonus + 10% pension Would you be interested in exploring an opportunity with a leading player in the re-insurance space, currently on a journey to bring all their technology in-house? You will be joining a growing tech team … and play an important role in helping shape and enhance their capabilities amongst their transition. Key Responsibilities : General Administration of the ServiceNow platform Maintain business services and configuration item relationships in ServiceNow. Support ServiceNow discovery tool for CMDB. Work with business users to identify and refine business requirements and work … flows. ServiceNow platform configuration and customisation Develop UI forms, fields, notifications, work flows and JavaScript server/client code. Build reports, gauges, and home pages. Maintain Service Level Agreement (SLA) and monitor SLA work flows. Key Skills : Experience in ServiceNow as a System Administrator or similar responsibility. Ideally, a Certified more »
Uxbridge, Middlesex, United Kingdom Hybrid / WFH Options
ISR Recruitment Ltd
or German, oral and written form as required by role Good HR Shared Services Query Management experience Experience in using HR Systems (Workday and ServiceNow is highly desired) Strong verbal, written interpersonal, and telephone communication skills are required Microsoft Office skills (PowerPoint, Excel, Word and Outlook) Possess a strong customer more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
SF Recruitment (Tech)
ServiceNow Consultant with strong ServiceNow solution design experience is sought by an international technology delivery organisation based in the Midlands. With a rich history of delivering innovative, enterprise tech solutions for household names this ServiceNow Consultant will play a key role in building and delivering client roadmaps working closely with … Solution Architect can expect excellent technical autonomy and a clear progression path as the team scales up over the next 12-18 months. This ServiceNow Consultant should have most of the following key skills: - Strong technical knowledge of ServiceNow plus a wider understanding of ITSM - Extensive client facing experience with … software development would be a plus - Any additional service management platform exposure would be useful - 4me, Jira Service management, solarwinds etc In return This ServiceNow Consultant will receive: - £80,000 - £90,000 base salary - 10% bonus - Car allowance - Share options - Long term remote working - Flexible working hours - Fast track progression more »
developing cybersecurity metrics and reporting involving various areas and stakeholders Experience with implementing risk management processes, risk register within enterprise GRC management platforms (e.g., ServiceNow, OneTrust) Ability to think strategically, innovatively, and execute effectively Proven experience in collaborating across various IT and business domains Preferred Qualifications Include: CISSP or CRISC more »
Northampton, Northamptonshire, East Midlands, United Kingdom
City Plumbing
understanding of our products, services, and technical infrastructure to effectively support and troubleshoot customer issues. Workload Management - Efficiently manage workloads and workflows in both ServiceNow and Jira to ensure timely resolution of customer inquiries and issues. Performance Management - Set clear performance expectations, provide regular feedback, and conduct performance evaluations to more »
Saffron Walden, Essex, South East, United Kingdom Hybrid / WFH Options
EMBL-EBI
EBI is embarking on a transformative mission to enhance its IT services through the implementation of the IT Service Management (ITSM) framework using the ServiceNow platform. We are currently seeking an enthusiastic and motivated individual to join our implementation team, actively participating in the green-field deployment of the platform. … the utilisation of ITIL best practices, aiming to optimise IT services through automation, standardisation, and the introduction of transparency in service quality. As a ServiceNow developer at EMBL-EBI, you will play a crucial role in the development, design, and support of technical solutions on the ServiceNow platform.Your responsibilities will … span across administration, application development, maintenance, and technical support for the ServiceNow platform, all executed with the utilisation of best practices in web programming techniques. Join us in this exciting journey as we redefine and elevate our IT services landscape. Your role Plan, execute, monitor, and work on all technical more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Develop
Incident, Problem and Root Cause Analysis processes. Manage Mainframe Scheduling tools in line with Experian security, compliance, and policies, using standard tools, e.g. CyberArk, ServiceNow Potential on-call support (24x7x365) for Batch Workloads Skills: Required Skills Knowledge and experience with Mainframe systems CA7 CA11 Mainframe Operations in general - JCL, ISPF … Deliver I-Dash Changeman JCLPREP Control-M Splunk dashboards Experience of MS Office Knowledge of basic CA7 operations File transfer basic knowledge. Knowledge of ServiceNow ITIL Processes Agile Concepts Education: Education/Experience Graduate or Equivalent education in a computing relevant subject At least 4 years working within a complex more »
ServiceNow Developer – £85k - London Hybrid 2 days per week in office My prestigious legal client is looking for an experienced ServiceNow Developer to join their growing IT function, this is an excellent opportunity to develop and shape my clients ServiceNow environment. The successful candidate will be designing and developing requirements … into technical solutions and then deploying and maintaining the ServiceNow Platform. Responsibilities: • Responsible for the day to day technical management of the ServiceNow Product suite. • Primary contact for all ServiceNow integration and enhancement requests. • Translating requirements into ServiceNow technical solutions and optimise automation and integration. • Acting as the ServiceNow Platform … SME and technical escalation point for junior staff. • Ensure that ServiceNow enhancements and integrations are done to best practice and keep a high Health Scan score. Requirements: • Excellent communication and stakeholder management skills • ServiceNow Admin Certified • HRSD • ServiceNow Scripting such as, UI Policy, UI Action Client Scripts, Email Inbound, Business more »
databases. Experience of Production Support in a Financial Services pr Wealth Management environment ITIL experience Experience using an IT Service Management tool such as ServiceNow or JIRA Ability to learn quickly in a dynamic fast-paced industry. Self-motivated, confident, and a delivery focused working style. Problem-solving abilities and more »
Management. Proven experience in problem management/incident management. Strong analytical and problem-solving skills. Experience with IT service management (ITSM) tools such as ServiceNow, Remedy, or Jira. Excellent communication and interpersonal skills with focus on achieving enhanced user experience. Ability to work collaboratively in a cross-functional team environment. more »
client-oriented with a strong focus on quality and efficiency Ability to adapt 9-hour rotating shift schedule Knowledge of ITIL service desk & tool (ServiceNow, JIRA) Knowledge of air cargo industry an asset Languages: Fluent English (verbal and written); other languages considered an asset Has conceptual knowledge of fundamental theories more »
infrastructure, Azure, web services. Experience of leading problem management, service change or implementation, or project delivery. Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident more »
Milton Keynes, England, United Kingdom Hybrid / WFH Options
Human Capital Ventures
MI process during reported MIs. Skills and experience Ideally 12+ months of Service Desk or Technical Support experience Knowledge of ITSM ticketing systems, especially ServiceNow Strong background in Windows and Microsoft Office administration Experience with Active Directory and O365 administration Understanding of Apple mobile devices Familiarity with web conferencing tools more »
SSPM or CSPM knowledge, policies and configurations. • API Knowledge – integration of SaaS 3rd Party applications with on-prem tooling using APIs • Knowledge of Client, ServiceNow, 0365 SaaS applications and security aspects of these applications • SSPM experience using Microsoft Defender for Cloud and/or any experience on AppOmni • Strong understanding more »
Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
Haven
both technical and non-technical stakeholders. project management skills, prior experience in incident management, and conducting root cause analysis. experience with ITSM tools (e.g., ServiceNow, Jira). Desirable Skills: management and negotiation skills. of a wide range of technology architectures and operations, including public cloud. in major incident management in more »
Job Title: ServiceNow Senior Developer/Administrator/CMDB Analyst Location: London, Leeds, Edinburgh Job Type: Perm Salary: National - ranging from £49,700 - £78,700 and London from £53,300 - £80,000 SC Clearance: The successful candidate will hold or will be required to obtain Security Clearance (SC) level vetting. … We do this to make sure markets work well for individuals, businesses and the economy as a whole. Minimum * Exposure with working as a ServiceNow CMDB administrator * Certified ServiceNow System Administrator * ITIL V3/V4 Foundation accreditation Essential * Experience with ITSM processes including CMDB and frameworks (eg, ITIL) * Exposure with … management practices * Knowledge of Performance Analytics * Involvement in ITOM Discovery Configuration * Experience in working as a CMDB Analyst * Good understanding of OOTB capabilities of ServiceNow and a hunger to keep yourself up to date with the developments in the ServiceNow world * You should be able to identify and implement the more »
