you to join our team. Your responsibilities will include: Under the guidance of the Network Manager: Provide Specialist IT support that ensures the site establishes and maintains high quality learning facilities. Assist the Network Manager in the successful operation of the site. Assist with the training and up … software for normal operation. Build and configure networked PCs, this could be standalone setup or via image deployment. Perform maintenance on user accounts, site servers and cloud platforms. Solid understanding of Active Directory, Azure AD, Microsoft 365 administration. Ensure that Helpdesk tickets are updated and resolved in a … a team under pressure. Experience in the education sector is desirable, but not essential. Technical troubleshooting and problem management skills. Driving license as site is hard to access using public transport. We can offer you: An environment that is underpinned by a passionate, people driven company. It is more »
you to join our team. Your responsibilities will include: Under the guidance of the Network Manager: Provide Specialist IT support that ensures the site establishes and maintains high quality learning facilities. Assist the Network Manager in the successful operation of the site. Assist with the training and up … software for normal operation. Build and configure networked PCs, this could be standalone setup or via image deployment. Perform maintenance on user accounts, site servers and cloud platforms. Solid understanding of Active Directory, Azure AD, Microsoft 365 administration. Ensure that Helpdesk tickets are updated and resolved in a … a team under pressure. Experience in the education sector is desirable, but not essential. Technical troubleshooting and problem management skills. Driving license as site is hard to access using public transport. We can offer you: An environment that is underpinned by a passionate, people driven company. It is more »
point of contact for warehouse hand scanner hardware Manage and support Office 365, including user and service administration Responsible for patch management across site servers, desktops, servers & MAC estate Take ownership of escalated technical issues requiring 2nd and some 3rd line support, providing efficient and effective solutions Analyse … Implementation of monitoring tools for proactive issue detection and resolution Proficient in troubleshooting hardware, software, and network issues Expertise in configuring and maintaining server hardware Administration of virtualization platforms Hyper-V Familiarity with cloud platforms (AWS, Azure) is advantageous Proficiency in managing and troubleshooting Windows Server … Ability to create, delete, and assign appropriate security levels for users Troubleshooting skills for routers, printers, and other hardware Strong knowledge of Windows Server and Office 365 Prior Service Desk, Desktop Support, or general IT Support experience Experience with Network Hardware, Active Directory, VoIP Telephony systems Personal attributes more »
site. Establish and maintain high quality learning facilities and assist in planning their future development. Provide overall responsibility for IT service at the site as Network Manager. Including: advanced troubleshooting, ensuring a consistent service level, identifying potential system issues and escalating unresolved problems. Provide detailed specialist advice and … guidance as required to the client on IT requirements. Work with the Account Managers to highlight system updates and improvements in line with site longer term plans, strategies, or Oversea the training and up-skilling of the staff on site. Prioritise staff workloads, mentor, advice and train junior … relating to child protection, Safeguarding, health, safety and security and confidentiality, reporting all concerns to an appropriate person. To be aware of the site's responsibilities under the Data Protection Act and GDPR for the security, accuracy and relevance of personal data. Set up and check hardware and more »
Day-to-day: Provide 2nd Line IT Support to a range of clients Handling escalations from 1st line team Assist in maintaining on-site servers including AD servers Management and support of VoIP technologies Support disaster recovery and backup systems Provide advanced troubleshooting and resolution for network and more »
