Mac 2nd Line Support
- Hiring Organisation
- Apache Associates
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £45,000 - £47,000 per annum
Maintain accurate documentation of incidents, fixes and processes Continue to self-development and learning, as well as improvement of IT processes and user experience Skills: Strong hands-on experience supporting Mac devices and MacOS environments Proven …/2nd line Mac experience is essential Experience with Addigy, Jamf, JumpCloud or Okta Excellent problem-solving skills Understanding of networking fundamentals Strong communication and customer service skills Proactive team player If you are a Mac-focused IT professional who enjoys problem solving, learning new technologies and delivering ...