maintain Avaya telephony infrastructure, gateways, and frame room environments. Manage Catapan encryptors, including configuration, maintenance, and key management processes. Monitor network performance using SolarWinds and assist with incident, change, project, and technology refresh activities. Travel to supported sites to diagnose and resolve network issues affecting Routers, Switches, Firewalls, wireless infrastructure … Familiarity with F5 load balancing technologies. Experience supporting Avaya telephony systems and infrastructure. Knowledge of network encryption devices and key management processes. Experience using SolarWinds or similar network monitoring tools. Understanding of Cisco Smart Licensing. Strong troubleshooting and problem-solving skills. Full driving licence and willingness to travel regularly ...