12 of 12 Remote Support Manager Jobs in England

Are you an experienced technical support professional with a passion for customer service and quality improvement? We're seeking a Customer Technical Support Manager to lead and strengthen the technical relationship between our company and our valued customers. This is your chance to make an impact at … a dynamic, forward-thinking drink manufacturer committed to excellence. Customer Technical Support Manager Refresco, Bridgwater Day shift, Monday to Friday 8:30am 5pm (4pm Friday) Hybrid working - 2 days at home, 3 days in office Whats in it for you: Tailored competitive salary dependent upon experience 10% annual … 10X life assurance, car package, will writing services, financial advice services, activities pass, discounts on major retailers. About the Role As the Customer Technical Support Manager, you will be the primary point of contact for our customers' technical needs. You will ensure that customer expectations are met in More ❯

A highly successful business with circa 2,000 employees is looking for an accomplished IT Support Manager to join its team based in Birmingham, on an initial 6 month contract. Please note this role is Outside IR35 and offers a hybrid working pattern - you will be able to … work from home 2 or 3 days per week. In order to be suitable for this role you must be a highly capable IT Support Manager with proven experience of leading successful IT teams in an enterprise environment. You will be ITIL certified and have proven experience of … leading change projects and improving IT support provision. In this role you will lead a 10 person IT support team and be focussed on delivering a proactive and effective service to the business. You will serve as the figurehead for support operations throughout the business and will More ❯

Company description: Senior Support Manager Location: Waterlooville Role Type:Full-Time, Permanent This role is responsible for leading and managing the Customer Support teams for Swan and The EPOS Bureau to deliver a world-class support service to the customers, and ensuring a strong, fit for … purpose and effective customer support capability. Accountable for overseeing all levels of support teams and ensuring customer satisfaction is meet at all times. Job description: What Youll Be Doing: Manage and support the Customer Support Managers to support their teams Manage KPIs and ensure that … SLAs are met across all the support function. Coach and mentor the Customer Support Managers, providing them with the tools they require to carry out their daily roles Carry out performance management and regular one to ones for the Customer Support Managers, identifying areas of growth and More ❯

Application Support Manager - Leicester Hybrid About the Role We are seeking a highly skilled and motivated Application Support Manager to lead a dynamic team responsible for the support, maintenance, and continuous improvement of business-critical applications. This role demands a hands-on professional with deep … complex technical issues. You'll play a pivotal role in ensuring application reliability, performance, and user satisfaction. Key Responsibilities: Lead and manage the Application Support team in resolving incidents, service requests, and change requests. Serve as an escalation point for complex technical issues requiring in-depth analysis and resolution. … Monitor application performance and proactively identify areas for improvement. Maintain and improve documentation for supported applications, processes, and troubleshooting guides. Drive continuous improvement in support processes, tools, and user experience. Ensure compliance with service level agreements (SLAs) and regulatory requirements. Requirements: Proven experience (5+ years) in Application Support More ❯

people we hire: Commitment, positive realism, ethics, accountability, humanity, quality, and delight. Sound like you? Read on! Job Description: We’re seeking an experienced Support Team Manager to lead and develop our customer support department. This role offers the opportunity to make a significant impact by implementing … your vision and strategies in a growing, dynamic environment. Key Responsibilities: Lead, coach and develop a team of support specialists, establishing clear performance metrics and career paths Design and implement support processes, tools and workflows to improve efficiency and customer satisfaction Analyse support data to identify trends … Product, Tech, Customer Solutions, Sales and other departments to advocate for customer needs and drive solutions Establish and monitor key performance indicators for the Support team Develop comprehensive training programs for new and existing team members Manage resource planning to ensure appropriate coverage across different channels (and time zones More ❯

quality research and deliver consulting projects for senior managers, technology executives and investors. The role… We are seeking a dynamic and detail-oriented Business Support Manager to join our team. This versatile role encompasses responsibilities across business support, office & IT supplier management, and company social activities. The … ownership and provide direction to the social committee on all corporate events and volunteering activities. Gather, track, and report on company sustainability data and support associated initiatives. Facilitate internal communications to ensure clarity and consistency across teams on operational and company-wide matters. Lead on all H & S activities … including appointing fire wardens. Top-level support for our research and consulting project teams as required. Oversee and streamline administrative business processes to improve efficiency across all functions. About you… Previous experience working in a business support or business operations role ideally within a professional services environment. Competent More ❯

quality research and deliver consulting projects for senior managers, technology executives and investors. The role… We are seeking a dynamic and detail-oriented Business Support Manager to join our team. This versatile role encompasses responsibilities across business support, office & IT supplier management, and company social activities. The … ownership and provide direction to the social committee on all corporate events and volunteering activities. Gather, track, and report on company sustainability data and support associated initiatives. Facilitate internal communications to ensure clarity and consistency across teams on operational and company-wide matters. Lead on all H & S activities … including appointing fire wardens. Top-level support for our research and consulting project teams as required. Oversee and streamline administrative business processes to improve efficiency across all functions. About you… Previous experience working in a business support or business operations role ideally within a professional services environment. Competent More ❯

Miryco Consultants is working with a Global Leading Asset Manager recruiting for an Investment Systems Application Manager. The role will take on production ownership of a wide ranging and complex set of applications and processes. Managing and leading a team of technical support staff who support both More ❯

Miryco Consultants is working with a Global Leading Asset Manager recruiting for an Investment Systems Application Manager. The role will take on production ownership of a wide ranging and complex set of applications and processes. Managing and leading a team of technical support staff who support both More ❯

We are looking for an Investment Systems Run Manager who will take on production ownership of a wide ranging and complex set of applications and processes. This role involves managing and leading a team of technical support staff supporting both in-house and vendor SaaS applications used across … the Investment Management and Finance Organisations in Vanguard. The manager will provide first-line, high-impact support to UK trade floor teams (including Equity Index, Fixed Income Index, Fixed Income Active, Stock Lending & Capital Markets) and teams supporting the investment process on the floor (Investment Strategy, Investment and … Additionally, the role supports all teams across the middle and back office environments in Europe that serve the Investment management team and Funds. The manager will also oversee batch processing for US start-of-day systems to ensure all systems complete their processes timely for the business day. Core More ❯

them an experience so good that they trust Bionic to sort all their business needs for them. The role As the Senior Business Operations Manager within our Business Excellence team, you'll be responsible for the oversight of the workforce planning, intelligent operations, and training and knowledge management functions … centre/sales environment Good understanding of workforce planning Good understanding of contact centre technologies including AI Proven management experience leading a multi-functional support team Proven stakeholder management Proven project management skills Familiarity with learning management tools Expert skills in power point and course creation Analytical skills Desirable … voice to digital sales/service channels The interview process Initial conversation with the Talent Acquisition Lead First stage, Teams interview with the Hiring Manager Second stage, in-person task based interview with the Hiring Manager and a wider team member Final stage interview with Exec member About More ❯

We pride ourselves on leading for new, innovative and sustainable products and solutions, both for today and for a new era of building. To support our progress, we are currently recruiting for a Technical Support and Training Manager to come and join our team at our Head … Office, Ibstock, LE67 6HS. Job Purpose: To support Ibstock customers, technical and sales teams on technical/installation matters and training on Futures Products and Systems. Key Accountabilities: Provide first line technical support to Ibstock Futures installers and partners via phone, email or face to face on site. More ❯