Flexible working options (including hybrid) About the role St Albans and District Council is seeking a motivated and experienced Customer Delivery TeamLeader for our Planning Technical Services Team. We are looking for an experienced planning officer to lead all administrative functions across our Planning Technical Services. … an exciting opportunity to play a critical role in improving efficiency and ensuring compliance with statutory requirements. As the Customer Delivery TeamLeader, you will lead and manage the administrative functions, including overseeing planning validations, pre-planning … applications, complaint handling, performance reporting, planning appeals, support hearings and the development of internal processes. You will manage projects and lead the team ensuring the effective delivery of administrative support across a range of Planning Services. Additionally, you will oversee the administration of planning More ❯
are working with a leading and specialist Tech/SaaS provider based in Tyne & Wear, as they look to appoint a SaaS Customer SupportTeam … Leader. Before applying for this role, please read the following information about this opportunity found below. SaaS Customer SupportTeamLeader profile: Lead a dedicated team of Implementation Execs, supporting them day-to-day while also delivering regular training and support to a range of UK customers. You’ll help shape and refine operational processes, design and deliver bespoke training and support sessions to customers and internal colleagues. Responsibilities: Coach and supportteam members—both informally and through structured sessions. Manage and allocate More ❯
Inclusive of London Weighting Band D Contract Type: Permanent Are you an experienced IT professional with a passion for customer service and team leadership? Do you have the technical expertise to support staff and students in a … dynamic educational environment? We want you to join our team! We are looking for an IT SupportTeamLeader to lead the IT support function at our Middlesex Street site in London. As part of the UK IT Systems Team … infrastructure, and services run smoothly for our staff, students, and remote users. About the Role: As the IT SupportTeamLeader, you will manage the day-to-day operations of the IT helpdesk, providing technical support and overseeing a small teamMore ❯
range of sectors and geographies, giving you the opportunity to constantly update and grow your skills for lifelong professional development. Our Business Services team is a collective of creative, strategic, forward-thinking business enablers. Together the People & Culture, Marketing & Communications, IT, Operations, Finance and Quality & Risk Management teams … technology, strategies and services in place to deliver exceptional client service and future-proof our growing business. Job Purpose As a TeamLeader you will be responsible for the delivery of an innovative, professional, high quality and efficient administration service to the local office(s). The … TeamLeader will work collaboratively on a national basis with the National Business Support Manager and other Team Leaders to continually seek ways to make full use of technology to improve processes and efficiency and to promote agile ways of working and reduce More ❯
Derby, England, United Kingdom Hybrid / WFH Options
Node4
to progress as an industry professional, Node4 has a place for you. About the role As a Cloud SupportTeamLeader, you will be responsible for overseeing the day-to-day operations of a cloud supportteam, ensuring high-quality technical … support for cloud-based systems. The role involves managing a team of cloud support engineers, liaising with cross-functional teams and clients, and maintaining service level agreements (SLAs). What will you bring? Excellent communication skills, both written and verbal. Confidence to work and … time. Ability to work pro-actively and to tight deadlines. Knowledge and experience working in an ITIL environment. Experience as a teamleader in a cloud support environment. Experience working within a Managed Service Provider. Strong knowledge of cloud services (Private Cloud - VMWare, VCloud Director More ❯
Stoke-on-Trent, England, United Kingdom Hybrid / WFH Options
bet365
Development SupportTeamLead, Martech & PAM bet365 Stoke-On-Trent, England, United Kingdom Development SupportTeamLead, Martech & PAM bet365 Stoke-On-Trent, England, United Kingdom … days ago Be among the first 25 applicants Direct message the job poster from bet365 A Development SupportTeamLeader, who will be at the forefront of our support initiatives, playing a pivotal role in guiding and leading our development support … primary focus will be ensuring the seamless operation of our development and production environments. This role is instrumental in providing timely and effective support, resolving critical incidents, and ensuring our various development pipelines are running as smoothly as possible. You will be a highly motivated and skilled professional More ❯
Job Title: 2nd Line TeamLeader Location: Manchester Salary: £37,000 per annum plus benefits (including an 18% contributory pension) Working Conditions – Hybrid (2 Days on site, 3 days from home) Futures are a leading digital recruitment partner for Public Sector organisations across the UK. We support … landscape and improve the level of service provided to the citizens of Greater Manchester. If you have a first class background in IT Support and a passion for improving the lives of the local community, we would love to talk to you. Role Purpose Lead the 2nd Line … SupportTeam in delivering high-level technical support across the organisation’s various IT systems. Ensure effective administration, planning, and collaboration with internal teams and third-party providers, aligning with agreed Service Level Agreements (SLAs) and strategic IT goals. Key Responsibilities TeamMore ❯
Positive Behaviour SupportTeamLeader Calne, Wiltshire Permanent, full time (37.5 hpw), working as part of a rota Pay £13.98 to £14.78 per hour … and great benefits including Health Cash Plan Home, a place where you belong Join us in this great and rewarding job, as our LeadSupport Worker (known Internally as Positive Behavioural SupportteamLeader) click apply for full job details More ❯
Planning Service Development and Technical SupportTeamLeader Post number: PLN067 £40,476 to £45,718 per annum plus benefits If you are a customer focused, strategic, commercially minded individual with excellent leadership and management skills, then we would like to hear from you! In … this role you will lead, plan and be responsible for service development including technical support service and customer services interfaces. Educated to degree level, you will develop service standards, policies … and strategy and oversee projects to drive continuous improvement. Job profile and Person Specification - Service Development and Technical SupportTeamLeader(PDF,109.07KB) Benefits In return, the council offers a range of benefits including: flexible working generous annual leave allowance starting at 24 days per More ❯
The Role: IT SupportTeamLead Location: Swindon Salary: £DOE Do you want to work in a warm and friendly environment where your contribution will be valued? Are you interested in enhancing your technical skills and career? Looking to step up from a 2nd Line role … the UK's most iconic and largest privately owned businesses! Renowned for their efficiency, reliability, and innovation, our client is a widely respected industry leader and one of the most trusted brands in their sector. Following a period of rapid growth and continued expansion, they are now looking to … strengthen their internal IT Support function by hiring a full time, permanent IT SupportTeam Leader. Reporting to the IT Service Manager, the successful IT SupportTeamLead will serve as a key escalation point for less experienced engineers. We More ❯
You’ll Be Getting Up to on a Day-to-Day Basis: We are seeking an experienced Onsite SupportTeamLeader to join our dynamic team based in Stevenage. This role involves providing effective onsite technical support and managing a team of Onsite Support Engineers. Key Responsibilities Lead, coach, and mentor a team of on-site engineers, ensuring performance standards are met and exceeded. Set and manage SMART objectives, conduct regular 1:1s, and support career development. Foster a culture of accountability, urgency … and continuous improvement. Operational Excellence Oversee daily support operations including incident resolution, service requests, and hardware/software troubleshooting. Ensure adherence to ITSM processes and SLAs, using tools such as ServiceNow. Identify and implement process improvements to enhance service delivery and efficiency. Stakeholder Engagement Build and maintain strong More ❯
and What You'll Be Doing on a Day-to-Day Basis: We are seeking an experienced Onsite SupportTeamLeader to join our dynamic team based in Stevenage. This role involves providing effective onsite technical support and managing a team of Onsite Support Engineers. You will: Provide tactical advice, coaching, and guidance: Support operational delivery to Onsite Support Engineers, ensuring they have the resources and knowledge needed to succeed. Deliver 1st and 2nd line onsite and remote technical support: Resolve … date. Focus on customer service: Proven track record of delivering exceptional customer service and building strong relationships. Foster accountability: Promote a culture where team members take ownership of their tasks. Instil a sense of urgency: Prioritize tasks effectively to meet customer needs and resolve issues promptly. Identify process More ❯
An exciting opportunity has arisen fora full-time Operations SupportTeamLeader to join our operations team in Warrington. The right candidate will be able to demonstrate a proven track record of successfully managing demanding and rapidly changing issues within our fleet and … using transport management systems. Escalating and re planning when any issues occur. Reporting back to the customer and transport manager. MAIN DUTIES: Overseeing team productivity Organising structure and rota within the Operations supportteam Overseeing the Transport Heartbeat calls Use available mapping/route … Compiling and completing forecasts for suppliers Check mailing processes as required Prioritise and allocate mail delivered to operations inbox (outlook) Assist the operation team with any other reasonable tasks Book collections and transport as required Submit reports within set time frame Building operational relationships with our clients and More ❯
IT SupportTeamLead - £40,000 - MSP - Gillingham We are recruiting for an IT SupportTeamLead on behalf of a leading Managed Service Provider (MSP) in the Gillingham area. This is a fantastic opportunity to step into a key role where … you will oversee a team of skilled IT support engineers, ensuring the highest level of service delivery to a client base. Key Responsibilties: Lead and mentor a team of IT support engineers, providing guidance and technical expertise. Ensure timely resolution of technical … Manage user accounts and permissions using Active Directory. Perform basic server administration tasks such as file sharing, security management, and user access control. Support and maintain Microsoft 365 environments, including troubleshooting and administration. Work with virtualization technologies such as VMware and Hyper-V. Implement and oversee backup and More ❯
we're headed. We're proud to share our story and Make Amazing Happen at CDW. Key Responsibilities: Lead and manage the sales supportteam, providing guidance, training, and support to team members. Develop and implement strategies to improve the efficiency and … effectiveness of the sales support function. Collaborate with sales team to understand their needs and provide timely and accurate support. Monitor and analyse sales support metrics to identify areas for improvement and implement corrective actions. Ensure the timely and accurate processing of sales orders … quotes, and customer inquiries in line with SLAs. Maintain and update sales support documentation, including process manuals and training materials. Foster a positive and collaborative team environment, promoting continuous learning and development. Liaise with other departments, such as marketing, finance, and customer service, to ensure seamless More ❯
Social network you want to login/join with: We are looking for someone to lead our IT supportteam as a senior member of the IT Service Desk Team at Yeo Valley. You will support the IT Service TeamSupport Analysts, focusing on service level achievement, continuous improvement, and best practices across IT services. Your responsibilities: Lead the team as the first point of contact for IT and Business Systems, receiving, logging, and triaging calls. Manage the prioritization, analysis, and resolution of Incident … recommendations. Provide on-site solutions at Yeo Valley sites, fixing issues, delivering projects, and installing audio-visual equipment. Manage, develop, mentor, and coach Support Analysts, conducting 1:1s and development conversations. Identify and implement service improvement opportunities across Yeo Valley's IT Systems and processes. Proactively develop solutions More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Development SupportTeamLead, Martech & PAM, Manchester Client: bet365 Location: Manchester, United Kingdom Job Category: Other EU work permit required … Yes Job Views: 4 Posted: 16.06.2025 Expiry Date: 31.07.2025 Job Description: Who we are looking for A Development SupportTeamLeader who will be at the forefront of our support initiatives, playing a pivotal role in guiding and leading our development support … primary focus will be ensuring the seamless operation of our development and production environments. This role is instrumental in providing timely and effective support, resolving critical incidents, and ensuring our various development pipelines are running smoothly. You will be a highly motivated and skilled professional eager to advance More ❯
Stoke-on-Trent, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Development SupportTeamLead, Martech & PAM, Stoke-on-Trent Client: bet365 Location: Stoke-on-Trent, United Kingdom Job Category: Other EU work permit required … Yes Job Views: 5 Posted: 16.06.2025 Expiry Date: 31.07.2025 Job Description: Who we are looking for A Development SupportTeamLeader, who will be at the forefront of our support initiatives, playing a pivotal role in guiding and leading our development support … primary focus will be ensuring the seamless operation of our development and production environments. This role is instrumental in providing timely and effective support, resolving critical incidents, and ensuring our various development pipelines are running as smoothly as possible. You will be a highly motivated and skilled professional More ❯
New opportunity for a SupportTeamLeader Permanent, Full time role, Blackpool. Join a leading organisation dedicated to providing exceptional support and care for individuals with learning disabilities. The organisation prides itself on fostering an inclusive environment where both the people being supported More ❯
Huddersfield, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
University of Huddersfield
of 0.8 FTE (29.6 hours) or above may be considered We have an exciting opportunity for a Finance SupportTeamLeader to join the Financial Services team. This post will operate within a newly centralised service function whilst supporting the Universitys Schools and departments, to … develop and implement efficient and effective financial systems and processes. You will play a key role, working closely with the Finance Support Manager, to identify opportunities for, and implement standardised and efficient processes and procedures relating to, a range of financial transaction processing, whilst ensuring work is completed … Athena SWAN Bronze Award holder and Race Equality Charter Bronze Award holder on our website. Informal enquiries are welcome to R Marsden, Finance Support Manager, via email. No agencies please. For further details about this post and to make an application, please visit our website. Closing date More ❯
Employment Type: Permanent, Part Time, Work From Home
Site Name: UK - London - New Oxford Street, UK - Hertfordshire - Stevenage Posted Date: Mar 7 2025 TeamLeader IP Formalities and Cross Portfolio support This role is accountable for the leadership and management of a pan IP Cross Portfolio team supporting trade mark and … activities. The role exists to provide leadership of trade mark and patent professionals ensuring quality, training, and development of a high performing cohesive team with the capability to deliver high-quality support to Intellectual Property. We create a place where people can grow, be their best … the optimal balance between remote and in-office work. In this role you will be responsible for Leading and developing a highly skilled team of trade mark and patent professionals providing support to the IP team, delivering a high standard of supportMore ❯
SupportTeamLead - Office365, Azure, VMware, Networking - Prescott - On site - Inside IR35 My client has an urgent requirement for a SupportTeamLead to manage a small team of two whilst the permanent IT manager finishes a large project. You … will need to have experience supporting a Microsoft environment whilst also having experience with Azure, Office365, Networking and VMware. The team comprises of a Senior engineer and a IT Technician and they get around 100 tickets per week, they also also supported by an external MSP. Any experience More ❯
We're looking for a Payment SupportTeamLeader to join our clients Specialist Mortgages operations function, helping drive performance, service excellence, and fair customer outcomes. The Role You'll lead a team of collections professionals managing complex mortgage portfolios. From coaching and development to strategic input and QA oversight, you'll play a central role … leadership position, ideal for someone who thrives in a regulated, customer-focused environment. Key Responsibilities Oversee daily operations including arrears, payment queries, and team inboxes Lead, develop, and motivate a team through structured 1:1s, training, and performance reviews Act as a subject matter expert on More ❯
Bolton, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Who we are looking for A Development SupportTeamLeader, who will be at the forefront of our support initiatives, playing a pivotal role in guiding and leading our development support professionals. Your primary focus will be ensuring the seamless operation … of our development and production environments. This role is instrumental in providing timely and effective support, resolving critical incidents, and ensuring our various development pipelines are running as smoothly as possible. You will be a highly motivated and skilled professional who is eager to advance in their career. … for inclusion in the Company’s hybrid working from home policy. Preferred Skills, Qualifications and Experience Proven experience in a development or technical support role. Strong problem solving and decision-making skills. Excellent communication and interpersonal abilities. Experience liaising with infrastructure and operational teams. Commercial experience with people More ❯
TeamLead, Central SupportTeam (SWA), IN External Fulfillment (SWA) Job Summary: The Central Ops Support Executive is expected to remotely support the daily operations of sellers, including daily metrics monitoring, triggering on field support to sellers and … skills in identifying patterns and any disruptions in it along with ability to scrutinize details and foresee the implications of the data. This team supports inbound and outbound operations via voice and non-voice channels. The candidate must be ready to work on weekends and in shifts. Roles … results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please More ❯