Central London, London, England, United Kingdom Hybrid / WFH Options
Liberty Wines
SystemsSupport Analyst We're looking for a proactive and solutions-focused SystemsSupport Analyst to deliver first- and second-line support across our technology estate. From resolving day-to-day issues to contributing to infrastructure improvements and IT projects, this role is key to keeping our systems running smoothly and our users supported. … As SystemsSupport Analyst you will ensure timely resolution of all hardware, software, and network-related issues. You will be responsible for user onboarding, account management, and remote support, while maintaining accurate documentation and user guides. Beyond day-to-day support, you will contribute to infrastructure changes, IT projects, and process improvement initiatives. This includes identifying … recurring issues, developing automation tools, and enhancing self-service capabilities to improve efficiency, reliability, and user experience across the organisation. Key Responsibilities Provide first-line and second-line technical support via phone, email, and our service desk system Diagnose and resolve hardware, software, and network-related issues Set up and configure workstations, laptops, and mobile devices for new starters More ❯
Lutterworth, Leicestershire, UK Hybrid / WFH Options
Cyber Talent Limited
SystemsSupport Engineer Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application. - 30-40k Pension Health stock options hybridworking- 2 days in the office per week. This is an excellent opportunity for an SystemsSupport Engineer who is looking for a new challenge with … innovative software/services companies in the world, who will enable you to progress your career and learn new skills. About the role:- Provide 2nd/3rd line IT support to my customers UK and US offices, ensuring high system availability and user satisfaction. Support a range of internal infrastructure including servers, networks, cloud platforms, mobile devices, and … corporate systems in line with ISO and ITIL standards. Experience required 5 years in a similar IT support role Strong knowledge of Windows OS/server platforms Strong experience across Microsoft Azure, Entra and Intune Strong experience troubleshooting laptops/desktops/mobile devices Experience with Linux, OS X, virtualisation (e.g. VMware/HyperV), backup solutions, Azure/ More ❯
Bitteswell, Leicestershire, UK Hybrid / WFH Options
Cyber Talent Limited
SystemsSupport Engineer Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application. - 30-40k Pension Health stock options hybridworking- 2 days in the office per week. This is an excellent opportunity for an SystemsSupport Engineer who is looking for a new challenge with … innovative software/services companies in the world, who will enable you to progress your career and learn new skills. About the role:- Provide 2nd/3rd line IT support to my customers UK and US offices, ensuring high system availability and user satisfaction. Support a range of internal infrastructure including servers, networks, cloud platforms, mobile devices, and … corporate systems in line with ISO and ITIL standards. Experience required 5 years in a similar IT support role Strong knowledge of Windows OS/server platforms Strong experience across Microsoft Azure, Entra and Intune Strong experience troubleshooting laptops/desktops/mobile devices Experience with Linux, OS X, virtualisation (e.g. VMware/HyperV), backup solutions, Azure/ More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Greater Manchester Combined Authority
Job Title: Digital SystemsSupport Officer Salary: £30,024 - £33,699. Hours: 36.25 hours per week (Monday Friday). Contract: 12 month fixed term contract. Location: Hybrid Remote\Office. Primary office location - Greater Manchester Fire and Rescue Service Headquarters. 146 Bolton Road, Swinton, Manchester, M27 8US with occasional travel to GMCA Tootal Building, 56 Oxford St, Manchester M1 … 6EU. About the role: Greater Manchester Combined Authority are looking for a Digital Support Officer to work within the Digital Services team. Supporting the Digital Training and Support Team Leader the successful candidate will: Provide support to users of key operational ICT systems to ensure the accurate completion of data records. Provide monthly and adhoc reporting … for the payment and provision of incident reports and data to internal and external customers whilst adhering to information governance policies. Contribute to the testing and implementation of new systems/applications for the collection and reporting of data. About you: You will have: Have experience of using Microsoft 365, in particular Word, Excel, Teams, Outlook and SharePoint Be More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
The Royal Collection Trust
and Sales team play a vital part in every visitor’s experience, handling thousands of calls and helping to sell over two million tickets each year. As Senior Ticketing SystemsSupport Officer, you’ll own the day-to-day administration of our ticketing platform, lead technical improvements and providing support for staff across all sites. Key Responsibilities … Deliver first and second-line technical support to Tessitura users, troubleshooting software, hardware and payment-device issues and reporting complex faults as needed. Oversee end-to-end configuration of ticketing products from individual visitor tickets to school and group sessions, ensuring on-sale deadlines are met and offerings are optimised for revenue and visitor experience. Lead the design, testing … and refinement of ticketing rules and supervise quality checks by the support team. Deliver user training and induction for team members. Produce sales and performance analyses, maintain marketing-ready databases, and drive continuous improvements through UAT and innovation projects. Working in a place where learning and development is the norm, you’ll have the opportunity to grow your skills. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
William Reed
starter who takes initiative, can manage your own workload, and likes to take full ownership of tasks? Are you looking to develop a career within IT as a System Support Engineer? If so, we have an exciting opportunity within our IT Operations team, reporting directly to the System Support Manager. You will be responsible for dealing with technical … support requests from all users within the business, liaising with other System Support Engineers and assisting with the maintenance and security of our network. You will work within our ticketing system triaging, troubleshooting and directing requests as required. What you’ll be doing: Providing 1st line support to help users solve technical issues with their computers, both … hardware and software and ensuring support requests are handled in an effective and efficient manner Liaising directly with end users to resolve any problems, as directed by the System Support Manager to maximise user satisfaction with the resolution of incidents Working within a team to triage problems and either work on them directly, escalate to another Engineer, or More ❯
Brighton, East Sussex, England, United Kingdom Hybrid / WFH Options
William Reed
starter who takes initiative, can manage your own workload, and likes to take full ownership of tasks? Are you looking to develop a career within IT as a System Support Engineer? If so, we have an exciting opportunity within our IT Operations team, reporting directly to the System Support Manager. You will be responsible for dealing with technical … support requests from all users within the business, liaising with other System Support Engineers and assisting with the maintenance and security of our network. You will work within our ticketing system triaging, troubleshooting and directing requests as required. What you’ll be doing: Providing 1st line support to help users solve technical issues with their computers, both … hardware and software and ensuring support requests are handled in an effective and efficient manner Liaising directly with end users to resolve any problems, as directed by the System Support Manager to maximise user satisfaction with the resolution of incidents Working within a team to triage problems and either work on them directly, escalate to another Engineer, or More ❯