Bridgwater, Somerset, South West, United Kingdom Hybrid / WFH Options
Refresco Drinks UK Limited
Are you an experienced technicalsupport professional with a passion for customer service and quality improvement? We're seeking a CustomerTechnicalSupport Manager to lead and strengthen the technical relationship between our company and our valued customers. This is your chance to … make an impact at a dynamic, forward-thinking drink manufacturer committed to excellence. CustomerTechnicalSupport Manager Refresco, Bridgwater Day shift, Monday to Friday 8:30am 5pm (4pm Friday) Hybrid working - 2 days at home, 3 days in office Whats in it for you: Tailored competitive salary … dental insurance, 10X life assurance, car package, will writing services, financial advice services, activities pass, discounts on major retailers. About the Role As the CustomerTechnicalSupport Manager, you will be the primary point of contact for our customers' technical needs. You will ensure that customerMore ❯
Exeter, England, United Kingdom Hybrid / WFH Options
Cathedral Appointments | South West Recruitment
sector. They provide cutting-edge fleet management solutions to businesses across the UK and Europe, enhancing efficiency and sustainability. With a strong emphasis on customer satisfaction and operational excellence, they are looking for a proactive and detail-oriented CustomerTechnicalSupport Advisor to join their growing … team. The Role This role is pivotal in delivering high-quality customersupport for fleet accounts, ensuring seamless service installations, removals, and issue resolution. Acting as the key contact for customers, you will handle daily fleet management, coordinate with external engineers, and maintain accurate records within the CRM … system. Responsibilities for the CustomerTechnicalSupport Advisor: Manage a portfolio of fleet accounts, overseeing vehicle setups, customer queries, and service updates Coordinate service calls, installations, and removals with external engineers, ensuring smooth execution Maintain and update the customer portal, managing driver assignments and providing More ❯
Role Our TechnicalSupport team are responsible for providing direct technicalsupport with a customer centric focus. This position will see you take a place within our platform technicalsupport team, to provide excellent support in resolving all technical issues. The … have an interest in the telecoms industry and the technology industry more widely and an enthusiasm and willingness to learn new skills. Key Responsibilities Customer Satisfaction Ensure the delivery of high-quality technicalsupport Ensure customer service response is timely and accurate Ensure that your responsibilities … are met so the overall tech support team is meeting and exceeding expectations regarding performance. Meeting defined metrics/benchmarks. Making sure that standards and processes are followed. Processes and Procedures Triage, investigate and resolve technicalsupport requests. Coordinate support issues between customers and 3rd party More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Total Training Provision
Role Our TechnicalSupport team are responsible for providing direct technicalsupport with a customer centric focus. This position will see you take a place within our platform technicalsupport team, to provide excellent support in resolving all technical issues. The … have an interest in the telecoms industry and the technology industry more widely and an enthusiasm and willingness to learn new skills. Key Responsibilities Customer Satisfaction Ensure the delivery of high-quality technicalsupport Ensure customer service response is timely and accurate Ensure that your responsibilities … are met so the overall tech support team is meeting and exceeding expectations regarding performance. Meeting defined metrics/benchmarks. Making sure that standards and processes are followed. Processes and Procedures Triage, investigate and resolve technicalsupport requests. Coordinate support issues between customers and 3rd party More ❯
services. The world has changed, but Big Broadband haven’t. They’re too big, too stuck with outdated technology and old-fashioned attitudes to Customer needs. It is time for a Rebellion! At Rebel, the Customer is at the heart of everything we do. We view investment in … our UK based CustomerSupport team as an asset, not a cost. This is one of our key competitive advantages, and we ensure it is treated as such. We take care of our People, because they take care of our Customers. We are building out our technicalSupport team. This TechnicalSupport role will be responsible to ensure that if our customers have issues with Rebel’s Customer Premise Equipment (Routers & SuperPods), you help them solve this by investigating the potential issues at the CPE level or Network Level (Access network or More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Rebel Internet
services. The world has changed, but Big Broadband haven’t. They’re too big, too stuck with outdated technology and old-fashioned attitudes to Customer needs. It is time for a Rebellion! At Rebel, the Customer is at the heart of everything we do. We view investment in … our UK based CustomerSupport team as an asset, not a cost. This is one of our key competitive advantages, and we ensure it is treated as such. We take care of our People, because they take care of our Customers. We are building out our technicalSupport team. This TechnicalSupport role will be responsible to ensure that if our customers have issues with Rebel’s Customer Premise Equipment (Routers & SuperPods), you help them solve this by investigating the potential issues at the CPE level or Network Level (Access network or More ❯
Reading, England, United Kingdom Hybrid / WFH Options
ABL Recruitment
This is a technicalsupport role for a GERMAN speaker who likes customer care and is based around the READING area (or commutable) . There will be full training provided in this position and plenty of opportunity to grow your responsibilities and move up in the organisation … help with straight forward laptop and other queries. There is an admin content and the team is friendly and warm. Job Title: German-Speaking TechnicalSupportCustomer care Sector: Automotive Language Requirement: Fluent German Salary: £27,000 plus excellent benefits Location: Reading (Hybrid work with 3 days … in the office is available after training) Working Hours: Monday to Friday, 9:00am – 5:30pm About the Company: Huge US business within technical and automotive. The company creates nifty gadgets that are used globally and are very exciting and innovative products to work with. You will get full More ❯
