9 of 9 Remote Technical Support Engineer Jobs in England

Technical Solutions Engineer The COMPANY With over 20 years of experience our Client are pioneers in AI-powered digital pathology software and services. They are the acknowledged global leaders in supplying this specialist software to the life sciences sector, allowing them to analyse and interpret slide images. The ROLE Due to an internal promotion they now require a … Technical Solutions Engineer to join their team. Working from home the Technical Solutions Engineer will be responsible for configuring and installing my Clients software for their customers. Working from home the Technical Solutions Engineer will; * Handle software-related requests * Analyse software related issues and propose solutions * Troubleshoot software * Identify root causes of software problems … IT related issues * Manage software and database migrations * Advise customers on hardware and software configurations and implementation * Develop customer relationships through professional and dependable interactions The PERSON The right Technical Solutions Engineer candidate will be an intelligent and dynamic individual who wants to develop their career further within this progressive organisation; * Experience as an IT engineer, Technical More ❯

Technical Support Engineer 38,000 + Vehicle + Training + Autonomy + Company Benefits Hybrid (Commutable from: Scotland, Newcastle, Middlesbrough, Durham & Commutable areas) Do you have mechanical knowledge, looking to develop your skills further in this autonomous and varied role with an industry leading company? This is an excellent opportunity for someone from an aftersales/technical support background, looking to work with a wide range of products. The company are a leading distributor for machinery and parts within the Turf Care Industry. They are known for investing heavily in their employees reflected in their ongoing training and development opportunities. In this varied role, you will provide technical support to customers of the … brand. You will liaise with other departments, support with after-sales opportunities, playing a key role in the business's growth. The ideal candidate will have technical support or aftersales experience, looking to work for an industry leading company in an autonomous role. The Role: Provide technical support and aftersales support to clients. Follow More ❯

Technical Support Engineer Stroud (hybrid working) £35-40k Enthusiastic IT Support Engineer/Analyst with broad & proven support skills (Windows OS, software & network) sought by an established & successful Stroud based IT company. The Systems Support Engineer provides support to both external clients as well as the internal team and offers … lots of autonomy and opportunity to further improve both the systems & support processes. You will have previous experience in a similar, broad role eg IT/Technical Support, Helpdesk or Application Support role, dealing with both software and infrastructure issues. You will have proven diagnostic & problem-solving skills, a methodical approach and a tenacious attitude as … of tools & commands such as ping, tracert, nslookup, ipconfig, netstat, arp, telnet. Managing and troubleshooting software licensing systems (e.g., FlexLM, RLM, or similar). Use of remote desktop and support tools (e.g., TeamViewer, RDP, GoToAssist). Set up & managing virtual machines, specifically using Microsoft Hyper-V. Basic hardware troubleshooting (desktops, laptops, peripherals). Any exposure to the following is More ❯

Job Title: Technical Support Engineer Salary: Up to £32,000 Location: Middlesbrough Type: Full-Time About the Role: We are seeking an experienced and driven Technical Support Engineer to join our growing team. In this pivotal role, you will play a key part in the success of our IT department, combining hands-on technical support, project delivery, and mentoring of our junior IT team members. As the IT Team Lead, you'll have the opportunity to shape the development of the team while ensuring that the IT infrastructure and systems are running efficiently and securely. Key Responsibilities: Hands-On IT Support: Provide technical support and troubleshooting for a variety … and applications, ensuring issues are resolved promptly. Project Delivery: Lead and deliver IT projects, ensuring deadlines are met and solutions are implemented successfully. Team Leadership & Mentoring: Guide, mentor, and support junior team members, helping them grow their technical skills and develop professionally. Collaboration: Work closely with other departments and stakeholders to understand their technical needs and deliver More ❯

Technical Support Engineer – UX Our client is looking for a Technical Support Engineer to start ASAP on a long term contract. You will be a Customer Advocate providing support to users/administrators of their platform. You will be contributing to the growth of best practices for delivery of support services. Hybrid … working Duration - 12 months Inside IR35 Skills & Experience 2+ years of related experience within technical support or software coding environment Experienced in providing SaaS support Experience using tools like Eclipse, Splunk, Xcode, Android studio, SauceLab UI development or support experience Experience in two (or more) of the following: CSS, AJAX, ReactJS, GraphQL, AngularJS, Mobile application development … code (Writing JavaScripts will be beneficial) Troubleshooting experience using browser developer tools Advance knowledge of the components in cloud/web applications and experience in Application Support. Mobile application support experience will be bonus. Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell) Good experience with relational databases (e.g. MySQL, Oracle). Good experience writing or debugging Object Oriented More ❯

Technical Support Engineer - CAD/CAM Software Hybrid (3 days on-site near Solihull) £40,000 - £45,000 + benefits Are you a hands-on Technical Support Engineer who loves solving complex software problems and helping customers get the best out of powerful design tools? Applause IT are working with an established software company … of design, CAD/CAM, and CNC machining - giving users the power to produce anything from intricate signage to precision-engineered parts. The Opportunity You'll take ownership of technical customer support for a suite of specialist design and manufacturing applications, providing first-class help to users across the UK and overseas. Day to day, you'll: Diagnose … and resolve customer issues covering installation, licensing and workflow challenges Provide expert support via email, phone and remote tools Collaborate with the engineering team on bug fixes, testing and product feedback Maintain documentation and contribute to internal knowledge sharing Become the go-to expert customers rely on for quick, clear and professional technical help This is a standalone More ❯

Location: Hybrid Working – London Office/Remote Reporting To: Helpdesk Manager Background: Becrypt are looking for a driven and customer focused individual to join their Customer Support Helpdesk team as a Tier 1 Customer Support Engineer. You will provide first line technical support and expertise. You will report to the Helpdesk Manager for technical direction … and guidance. Key Responsibilities: Act as the primary technical support contact for the client both remotely and on-site when needed Provide support to users via telephone, email, remote control, and in-person Accurately log incidents and service requests in Becrypt’s ticketing system Ensure tickets are always kept up-to-date with case details Work collaboratively … to support team members in IT related matters Provide troubleshooting assistance as required to the Technical Services team Escalate problems where necessary to management or third-party suppliers Undertake small to medium-sized IT projects as instructed by the Technical Services team Diagnose and resolve technical issues on your own and as part of a team More ❯

Job Title: IoT Customer Support Engineer Company Overview: The Airedale Group are the leading market design, installation, and maintenance provider for commercial kitchens in the UK hospitality and food service industry. We work alongside clients from the initial designs through to bespoke fabrication and installation. Coupled with the largest body of professional maintenance engineers in the country, we … to join our team. The ideal candidate will have strong attention to detail, excellent communication skills, and a deep understanding of customer service principles. This role provides frontline customer support for IoT services, assisting customers with queries and troubleshooting commercial kitchen appliances, IoT devices and networks, and ensuring a high level of customer satisfaction. Familiarity with the catering industry … Hybrid Working (located near our Halesowen, Weymouth or Brackley offices) Key Responsibilities: Handle customer queries related to IoT devices, connectivity, and software via Zendesk. Troubleshoot and resolve IoT-related technical issues, escalating when necessary. Document interactions and update knowledge base articles to assist users. Collaborate with internal teams, including engineering and triage, to ensure prompt issue resolution. Monitor IoT More ❯

Industry: Building Management Systems/Smart Building Technology About the Role We are looking for an expert and driven Technical Support Engineer with a strong background in Building Management Systems (BMS). This is a phenomenal opportunity to provide hands-on technical expertise, helping to compose the future of smart building product services. Key Responsibilities • Provide … expert knowledge on Siemens products to engineers in the field • Provide remote support for Siemens BMS systems • Ensure timely resolution of support tickets • Collaborate with clients and Siemens engineers to ensure high-quality service delivery • Maintain accurate documentation and contribute to knowledge base development • Know the latest Siemens product updates and industry trends, and share insights with the … in pioneering smart building projects Location : This is a hybrid role, which requires 2 days a week in the Farmborough office. Ready to lead the way in smart building support? Apply now and help us deliver intelligent, sustainable solutions for the future. • Hybrid Working: Achieve a healthy work-life balance with our flexible working arrangements • Pension Plan: Secure your More ❯