1st Line Technical Support
- Hiring Organisation
- Gerrard White
- Location
- Tunbridge Wells, Kent, South East, United Kingdom
- Employment Type
- Permanent
Title: 1st Line Technical Support Location: UK-Kent-Tunbridge Wells Overview: VisionTrack is a leading provider of video telematics solutions, offering innovative technology to enhance fleet management and safety. Our cutting-edge products empower businesses to optimise operations and improve driver safety through advanced video and AI technologies. An accountable … solutions. Responsibilities: Provide technical assistance and support to customers via phone, email, and chat channels. Diagnose and troubleshoot technical issues related to our video telematics products and devices. Triage and process service requests. Obtain footage from our bespoke platform to identify and resolve faults reported. Escalate complex issues ...