4 of 4 Remote/Hybrid User Journey Map Jobs in England

Position Type: Contract Job Description: We are seeking a dynamic and experienced Service Designer to lead and contribute to the delivery of impactful, user-centered service design initiatives. The ideal candidate will blend creativity, strategic thinking, and technical expertise to shape exceptional digital-first experiences. Key Responsibilities: - Lead … user needs and business goals. - Uncover Customer Insights Utilize advanced design research methods to identify latent customer needs and pain points, and map intricate user journeys and service processes. - Promote Design Excellence Stay ahead of emerging trends in digital service design and actively share knowledge ...

Senior Content Designer – Join Our Global Tech Journey 📍 Location: Hybrid UK - Multiple Office Locations | 💼 Work Type: Full-time 🏢 Department: Product 🌍 About IRIS IRIS Software Group is one of the UK’s leading privately held software companies, on a mission to streamline operations for businesses, schools, and organisations. … Partner with design, product, and support teams to solve content challenges and improve the customer journey. 📈 Use research, analytics, and feedback to understand user needs and continuously improve content. 🗂️ Write and refine UI copy, help articles, onboarding flows, and in-app communications. 🧭 Define tone of voice frameworks ...

budget approval development of functional and non-functional requirements assist with the development of project test strategies and test plans write and update user process guides & process maps provide training and training materials where appropriate produce and maintain project documentation and adhere to project governance requirements manage changes … projects from concept into delivery. Candidates should also have the following demonstrable experience: demonstrable proficiency in the Business Analysis toolset, including process and user journey mapping, writing use cases and data modelling effective communication and strong stakeholder management skills able to prioritise work and manage stakeholder ...

budget approval development of functional and non-functional requirements assist with the development of project test strategies and test plans write and update user process guides & process maps provide training and training materials where appropriate produce and maintain project documentation and adhere to project governance requirements manage changes … projects from concept into delivery. Candidates should also have the following demonstrable experience: demonstrable proficiency in the Business Analysis toolset, including process and user journey mapping, writing use cases and data modelling effective communication and strong stakeholder management skills able to prioritise work and manage stakeholder ...