Senior Service Desk Engineer
- Location
- City Of London, England, United Kingdom
Networking, Security, Corporate Systems, CRM, AV, Facilities, Infrastructure, and other IT teams; escal... coordinate resolution across teams and vendors. Help maintain reliable AV, wireless, conferencing, and workplace technology for the London office, assigned European locations, and remote employees. Participate in and make substantial contributions to office build‐outs, office … concepts and tools, including Active Directory, Microsoft Entra ID, SSO, MFA, group or role management, provisioning, and deprovisioning. Experience supporting Microsoft 365, collaboration platforms, video conferencing, VPN or remote‐access solutions, and common SaaS applications. Experience using an ITSM platform, preferably Jira Service Management, including ticket workflows, queues ...