tools . Provide technical assistance with mobile devices (iOS & Android), laptops, and desktops . Install and upgrade software as required. Work with virtualisation technologies such as vSphere and Azure Virtual Desktops . Liaise with third-party suppliers and escalate issues where necessary. Ensure best practices are followed, including ITIL and IT Service Management (ITSM) standards . Key Requirements: Minimum More ❯
Managed Group Policy Objects (GPOs) and transitioned applicable policies to modern MDM frameworks. End-User Computing (EUC) Delivered comprehensive support and optimization for the EUC environment, including laptops, desktops, virtual desktops (VDI), and mobile devices. Automated application deployment using Microsoft Endpoint Manager (Intune), SCCM, and Win32 apps. Implemented user-friendly support strategies to minimize downtime and enhance digital employee More ❯
operational oversight, you'll have the opportunity to optimize processes and implement game-changing policies. Responsibilities Position Purpose: The primary job function will focus on the global support of desktop and laptop systems, including break/fix service, operating system and application loading, application configurations and user settings, and desktop administrative duties. Primary Accountabilities/Responsibilities: Work collaboratively … across Business, IT Operations, IT Applications teams to quickly resolve desktop issues, set up and maintain desktop configurations and fine tuning, and keep desktops current with the latest patches and updates. Responsibility for resolution of incidents assigned via the Incident Management System by monitoring the ticketing queue to prioritize, allocate, and ensure timely resolution of tickets Interface directly … with and interview partner teams to define application purpose, hardware/application dependencies, support standards, including testing strategy, response requirements, and escalation points. Follow best practices for desktop support with a focus on continuous improvement Performs hardware & software installs, desk moves, adds and changes as required. Apply trouble shooting and problem-solving skills to guide and assist the user More ❯
organisation policies and procedures Create and maintain technical operational documentation and procedures Participate in an on-call rota Key Technical Skills/Requirements Knowledge of Windows 10/11 desktop environments Knowledge of Microsoft Active Directory & 365 services (Azure AD/SharePoint/OneDrive/Teams) Experience with remote access technologies and virtualdesktop infrastructure Experience with … desktop hardware lifecycle management Experience with UEM/MDM & Remote Assistance tooling Basic understanding of virtualisation, networking and print/file services Key Non-Technical Skills/Requirements 2 years’ experience in a similar role Good written and verbal communication skills, with the ability to liaise with both technical and non-technical staff Enthusiastic and passionate about IT Excellent … time management skills, with the ability to operate independently Experience with Atlassian software (Confluence/JIRA Service Management) Experience with MacOS Experience with VMWare WorkspaceOne & Horizon Understanding of “Modern Desktop” concepts and technologies #J-18808-Ljbffr More ❯
on business requirements and best practices. Lead the architecture, planning, and deployment of VDI systems including storage, networking, and security considerations. Evaluate, select, and implement VDI technologies (e.g., Citrix Virtual Apps and Desktops, VMware Horizon, Microsoft Azure VirtualDesktop). Ensure high availability, performance optimization, and disaster recovery of VDI environments. Collaborate with IT security, network, and More ❯
on business requirements and best practices. Lead the architecture, planning, and deployment of VDI systems including storage, networking, and security considerations. Evaluate, select, and implement VDI technologies (e.g., Citrix Virtual Apps and Desktops, VMware Horizon, Microsoft Azure VirtualDesktop). Ensure high availability, performance optimization, and disaster recovery of VDI environments. Collaborate with IT security, network, and More ❯
on business requirements and best practices. Lead the architecture, planning, and deployment of VDI systems including storage, networking, and security considerations. Evaluate, select, and implement VDI technologies (e.g., Citrix Virtual Apps and Desktops, VMware Horizon, Microsoft Azure VirtualDesktop). Ensure high availability, performance optimization, and disaster recovery of VDI environments. Collaborate with IT security, network, and More ❯
on business requirements and best practices. Lead the architecture, planning, and deployment of VDI systems including storage, networking, and security considerations. Evaluate, select, and implement VDI technologies (e.g., Citrix Virtual Apps and Desktops, VMware Horizon, Microsoft Azure VirtualDesktop). Ensure high availability, performance optimization, and disaster recovery of VDI environments. Collaborate with IT security, network, and More ❯
on business requirements and best practices. Lead the architecture, planning, and deployment of VDI systems including storage, networking, and security considerations. Evaluate, select, and implement VDI technologies (e.g., Citrix Virtual Apps and Desktops, VMware Horizon, Microsoft Azure VirtualDesktop). Ensure high availability, performance optimization, and disaster recovery of VDI environments. Collaborate with IT security, network, and More ❯
on business requirements and best practices. Lead the architecture, planning, and deployment of VDI systems including storage, networking, and security considerations. Evaluate, select, and implement VDI technologies (e.g., Citrix Virtual Apps and Desktops, VMware Horizon, Microsoft Azure VirtualDesktop). Ensure high availability, performance optimization, and disaster recovery of VDI environments. Collaborate with IT security, network, and More ❯
on business requirements and best practices. Lead the architecture, planning, and deployment of VDI systems including storage, networking, and security considerations. Evaluate, select, and implement VDI technologies (e.g., Citrix Virtual Apps and Desktops, VMware Horizon, Microsoft Azure VirtualDesktop). Ensure high availability, performance optimization, and disaster recovery of VDI environments. Collaborate with IT security, network, and More ❯
on business requirements and best practices. Lead the architecture, planning, and deployment of VDI systems including storage, networking, and security considerations. Evaluate, select, and implement VDI technologies (e.g., Citrix Virtual Apps and Desktops, VMware Horizon, Microsoft Azure VirtualDesktop). Ensure high availability, performance optimization, and disaster recovery of VDI environments. Collaborate with IT security, network, and More ❯
on business requirements and best practices. Lead the architecture, planning, and deployment of VDI systems including storage, networking, and security considerations. Evaluate, select, and implement VDI technologies (e.g., Citrix Virtual Apps and Desktops, VMware Horizon, Microsoft Azure VirtualDesktop). Ensure high availability, performance optimization, and disaster recovery of VDI environments. Collaborate with IT security, network, and More ❯
on business requirements and best practices. Lead the architecture, planning, and deployment of VDI systems including storage, networking, and security considerations. Evaluate, select, and implement VDI technologies (e.g., Citrix Virtual Apps and Desktops, VMware Horizon, Microsoft Azure VirtualDesktop). Ensure high availability, performance optimization, and disaster recovery of VDI environments. Collaborate with IT security, network, and More ❯
on business requirements and best practices. Lead the architecture, planning, and deployment of VDI systems including storage, networking, and security considerations. Evaluate, select, and implement VDI technologies (e.g., Citrix Virtual Apps and Desktops, VMware Horizon, Microsoft Azure VirtualDesktop). Ensure high availability, performance optimization, and disaster recovery of VDI environments. Collaborate with IT security, network, and More ❯
on business requirements and best practices. Lead the architecture, planning, and deployment of VDI systems including storage, networking, and security considerations. Evaluate, select, and implement VDI technologies (e.g., Citrix Virtual Apps and Desktops, VMware Horizon, Microsoft Azure VirtualDesktop). Ensure high availability, performance optimization, and disaster recovery of VDI environments. Collaborate with IT security, network, and More ❯
on business requirements and best practices. Lead the architecture, planning, and deployment of VDI systems including storage, networking, and security considerations. Evaluate, select, and implement VDI technologies (e.g., Citrix Virtual Apps and Desktops, VMware Horizon, Microsoft Azure VirtualDesktop). Ensure high availability, performance optimization, and disaster recovery of VDI environments. Collaborate with IT security, network, and More ❯
on business requirements and best practices. Lead the architecture, planning, and deployment of VDI systems including storage, networking, and security considerations. Evaluate, select, and implement VDI technologies (e.g., Citrix Virtual Apps and Desktops, VMware Horizon, Microsoft Azure VirtualDesktop). Ensure high availability, performance optimization, and disaster recovery of VDI environments. Collaborate with IT security, network, and More ❯
on business requirements and best practices. Lead the architecture, planning, and deployment of VDI systems including storage, networking, and security considerations. Evaluate, select, and implement VDI technologies (e.g., Citrix Virtual Apps and Desktops, VMware Horizon, Microsoft Azure VirtualDesktop). Ensure high availability, performance optimization, and disaster recovery of VDI environments. Collaborate with IT security, network, and More ❯
on business requirements and best practices. Lead the architecture, planning, and deployment of VDI systems including storage, networking, and security considerations. Evaluate, select, and implement VDI technologies (e.g., Citrix Virtual Apps and Desktops, VMware Horizon, Microsoft Azure VirtualDesktop). Ensure high availability, performance optimization, and disaster recovery of VDI environments. Collaborate with IT security, network, and More ❯
on business requirements and best practices. Lead the architecture, planning, and deployment of VDI systems including storage, networking, and security considerations. Evaluate, select, and implement VDI technologies (e.g., Citrix Virtual Apps and Desktops, VMware Horizon, Microsoft Azure VirtualDesktop). Ensure high availability, performance optimization, and disaster recovery of VDI environments. Collaborate with IT security, network, and More ❯
on business requirements and best practices. Lead the architecture, planning, and deployment of VDI systems including storage, networking, and security considerations. Evaluate, select, and implement VDI technologies (e.g., Citrix Virtual Apps and Desktops, VMware Horizon, Microsoft Azure VirtualDesktop). Ensure high availability, performance optimization, and disaster recovery of VDI environments. Collaborate with IT security, network, and More ❯
on business requirements and best practices. Lead the architecture, planning, and deployment of VDI systems including storage, networking, and security considerations. Evaluate, select, and implement VDI technologies (e.g., Citrix Virtual Apps and Desktops, VMware Horizon, Microsoft Azure VirtualDesktop). Ensure high availability, performance optimization, and disaster recovery of VDI environments. Collaborate with IT security, network, and More ❯
on business requirements and best practices. Lead the architecture, planning, and deployment of VDI systems including storage, networking, and security considerations. Evaluate, select, and implement VDI technologies (e.g., Citrix Virtual Apps and Desktops, VMware Horizon, Microsoft Azure VirtualDesktop). Ensure high availability, performance optimization, and disaster recovery of VDI environments. Collaborate with IT security, network, and More ❯
on business requirements and best practices. Lead the architecture, planning, and deployment of VDI systems including storage, networking, and security considerations. Evaluate, select, and implement VDI technologies (e.g., Citrix Virtual Apps and Desktops, VMware Horizon, Microsoft Azure VirtualDesktop). Ensure high availability, performance optimization, and disaster recovery of VDI environments. Collaborate with IT security, network, and More ❯
