ASPIRE Global Service Centre – ITSM Manager
- Location
- Greater London, England, United Kingdom
Recommend and drive process improvements to enhance the overall efficiency and effectiveness of both quality and experience management Own and govern the patch and vulnerability management lifecycle, including patch strategy, scheduled patching activities, testing, deployment, and minimising business disruption Accountable for identification, assessment and prioritisation of security risks through … vulnerability scanning, risk-based analysis, and validation of patch effectiveness across the IT estate. Maintain security compliance and best practice controls, ensuring timely remediation of vulnerabilities, robust security hygiene (access reviews, key rotation, assessments), and adherence to regulatory and organisational requirements Lead and govern the audit and compliance ...