1 to 25 of 44 WFM Jobs in England

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply more »

creation of long and short term forecasts for over 20 languages, across 60 departments, spanning web chat, email, voice and back office workloads. Our workforce management area is expanding and we are looking for a highly motivated individual with a proven track record in forecasting who will bring a wealth more »

for model deployment Exceptional communication skills, able to engage confidently with non-technical stakeholders Experience resolving operational or customer experience-related problems such as workforce management, demand forecasting, or root cause analysis Strong visualisation skills including experience with Tableau Familiarity with Databricks and PySpark for data manipulation and analysis Familiarity more »

UKG OneView Consultant London/Remote £60-90K A leading professional services firm, is looking for an experienced Workforce Management Consultant with UKG experience to join their fast-growing practice in the UK. As a trusted recruitment partner, I've been working closely with the UK Lead for workforce … management technology to find the perfect candidate for this role. UKG OneView Consultant - Skills Required: Extensive experience in workforce management and delivering advisory services and technology solutions Subject matter expertise in UKG solutions Strong people management skills and a passion for sharing knowledge and developing teams Commercial awareness and professional … ll have the chance to: Manage client projects and technology implementations, leading the delivery team Provide expert advice to clients on optimum technology and workforce management strategies Understand client needs, design requirements, and lead all aspects of configuration for UKG implementations Participate in project estimations and manage financials, contracting, and more »

communication and intercultural skillset Proven leadership skills and experience in steering diverse teams in matrix organizations IT affine, experience with typical monitoring, asset management, workforce management solutions, as well as IT/OT security Highly motivated, self-organized, and result-oriented can-do personality Excellent English skills, additional languages appreciated more »

of optimised Workforce and Telephony reports aligned with operational metrics and KPIs. Influence senior stakeholders with expert knowledge on quality Telephony and Workforce Management (WFM) best practices. Lead the day-to-day utilisation of the NICE CXOne and NICE IEX WFM systems, including optimisation, change management, and training. Produce daily … data visualization. Strong ability to turn data into actionable insights. Excellent communication skills with a flair for storytelling. Knowledge and experience with NICE IEX Workforce Management and NICE CXOne Telephony systems. Advanced PC and MS Office skills. Preferable Experience as a Data Analyst, Analytics Engineer, or similar role. Experience in more »

Our Story Every single day around the world, thousands of patients are harmed from care delivery errors, many of which are preventable. We want to change that. RLDatix is on a mission to improve healthcare by enabling a world where more »

About RLDatix Every day, thousands of patients worldwide suffer harm from preventable care delivery errors. RLDatix is committed to changing this reality. Our mission is to enhance healthcare by creating a world where patients consistently receive the best and safest more »

description and person specification. Person Specification Qualifications Essential GCSE (Grades A-C) or higher/equivalent in Maths and English or relevant knowledge of workforce management, specifically intraday management GCSE (Grades A-C) or higher/equivalent in ICT/Computing or demonstrable skills in Microsoft Excel gained through relevant more »

Delivers best practice and compliance consulting services to customer. · Manages and plans delivery of support ticket to ensure SLA compliance and customer satisfaction. · Delivers workforce management functionality specifications for the technical team to build interfaces. · Works with client to plan and organize QA testing of configuration changes. · Facilitates knowledge transfer more »

Hours: 37 hours per week, Monday to Friday within the UK service hours Tenure: Permanent About us Incorporated In 1992, Giant Group is a workforce management solutions provider, dedicated to transforming the way businesses manage their global contingent workforce. We’re proud to offer a scalable end-to-end solution more »

s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit's integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients’ success. It can adapt quickly to … regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization’s contingent workforce management, talent strategy and broader organization goals. At Magnit, you’ll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around more »

to matching educators with schools in an ethical and efficient manner. Our mission is to improve the education sector by providing high-quality, reliable workforce management tools. Role Overview: We are seeking a dynamic and experienced Sales Business Development Manager (BDM) with a strong background in B2B sales, particularly within … Academy Trusts is highly preferred. - Proficiency in using HubSpot CRM or similar tools to manage sales activities. - Strong understanding of the education sector and workforce management tools. - Excellent communication, presentation, and negotiation skills. - Ability to build and maintain relationships with clients and stakeholders. - Highly motivated, with a proactive approach to … a hybrid working environment. - Valid driver's licence and willingness to travel as required. Preferred Qualifications: - Experience working in the Edtech industry or with workforce management tools. - Familiarity with ethical sales practices and a commitment to SupplyWell’s mission and values. **What We Offer:** - Competitive salary and performance-based bonuses. more »

of formalised workforce planning, key workforce information and delivery within the Health and Public sectors Knowledge of employment legislation, specifically in relation to contingent workforce management, recruitment and resourcing. Knowledge of best practice and developing trends in relation to elective workforce management, or willingness to learn this quickly. Excellent written more »

Contract Location: Solihull (Hybrid) Salary: Up to £200 per day, Inside IR35 Key Skills: Customer Service/Service Delivery, PC literate, Resource Planning/Workforce Management systems Fantastic opportunity to join a data/insights company who work with some of the worlds leading retail brands. They are on the … final checks once the job has been completed, prior to the beginning of the billing process. The successful candidate will have; Experience working with Workforce Management & Resource Planning systems. Good working PC knowledge Previously worked in either Service Delivery or Customer Service/Operations. Ability to make fast and clear … Contract Location: Solihull (Hybrid) Salary: Up to £200 per day, Inside IR35 Key Skills: Customer Service/Service Delivery, PC literate, Resource Planning/Workforce Management systems more »

products. Excellent stakeholder management skills. Experience in new product development and the innovation cycle. Experience in an allied field such as HR Tech, Workflow, Workforce Management, Contact or Call Centre, People Analytics or similar. more »

Solutions Architect £75,000 Warwickshire (hybrid) Retail and consumer services Varied role, in a well known retail business. You will be involved in some large scale change, working in a talented and close knit, happy team. The role Can you more »

s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit’s integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients’ success. It can adapt quickly to … regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization’s contingent workforce management, talent strategy and broader organization goals. At Magnit, you’ll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around more »

creation of long and short term forecasts for over 20 languages, across 60 departments, spanning web chat, email, voice and back office workloads. Our workforce management area is expanding and we are looking for a highly motivated individual with a proven track record in forecasting who will bring a wealth … in data and take pride in preserving its integrity and accuracy to keep planning teams well informed. You will be able to use a WFM System to create and navigate forecasting models to ensure the correct ones are in place to support the needs of the business. The role will … planning or forecasting role (with 3+years experience). Strong capabilities in creating and maintaining detailed forecasts, both short and long term. Experience of using WFM tools and systems, Nice IEX is preferred. Experience of scheduling and forecasting for back office workload. Understanding of budgeting process and planning cycles. Skilled in more »

ensure accurate call forecasting. Develop and deploy the right process to optimize the process of call forecasting and tracking. Develop the right organization of WFM and assignment. Manage the shift schedule process and operate to maximize SLA and staff satisfaction. Build real-time operation visualisation to improve the supervising operation more »

this role will be responsible for the delivery of an organisation wide repairs transformation programme. This includes projects such as a review of processes, workforce management tooling, contract management and repair monitoring. What's required Ideally proven experience leading repairs transformation encompassing the operational and digital delivery. Customer-focused, placing more »

understanding of contact centre operations and how contact centres run. Must have the generics of how telephony work, forecasting and scheduling agent adherence (a workforce management metric that tells how effectively an agent follows their schedule) with expertise in LEAN methodology (set of business principles that prioritizes continuous improvement). more »

firm, are currently looking for a Head of Forecasting & Planning to be responsible for the European Outsourced Contact Centre operation. As the Workforce Management (WFM) Lead, you will be responsible for accurate resource forecasting and planning, as well as monthly commercial reporting and forecasting. You'll also play a critical … annual planning cycle. This is a high profile role with lots of responsibility. A brilliant opportunity! The following skills/experience is essential: Strong WFM background Good understanding of an outsourced vendor model environment Good understanding of contact centre/call centre Familiarity with WFM software Excellent communication skills Salary more »

to utilise your skills in Retail and Logistics vertical space ? Are you passionate about providing technical guidance on the implementation and configuration of the Workforce management product? Make a meaningful impact as an UKG Configuration Consultant! Careers at TCS: It means more TCS is a purpose-led transformation company, built … requirements. Assist Services teams with integration discovery and scoping. Provide solution leadership to drive continuous improvement of processes. Lead all aspects of UKG PRO Workforce management configurations, implementations, modifications and upgrades of time and attendance initiatives including gathering and defining requirements, gap analysis, design, development. Develop strong relationships with our … back to the customer. Deploy and release to production environment. Your Profile Key skills/knowledge/experience: Experience implementing and configuring UKG PRO WFM Accruals & Time and attendance modules. Ability to assess, design, and develop functional meeting customer requirements. Ability to assist Services teams with integration discovery and scoping. more »

Type: Permanent Location: London Ready to utilise your experience in Logistics vertical space ? Are you passionate about performing the implementation and configuration of the Workforce management product? We have an exciting role for you as an UKG Solution Architect! Careers at TCS: It means more TCS is a purpose-led … thought leadership. The Role As an UKG Solution Architect , you will be working in the retails/logistics domain in UK, performing UKG Pro WFM implementation design and development within the Platform as part of the go live from Kronos WFC to UKG PRO WFM. Key responsibilities: Follow the SDLC … to production environment. Provide a final hand off to support team. Your Profile Key skills/knowledge/experience: Must have done UKG PRO WFM implementation. Experience in implementing and configuring UKG PRO WFM Accruals \ Time keeping and analytics module. Understanding the requirements from the client or from the regional more »