principles to resolve and track issues. You will also provide some support for user of law firm focussed systems including Practice Management and Document Management systems which may include iManage, BigHand, Elite 3E, InTapp, Carpe Diem, Laserforms, DocuSign, HighQ, Workshare or similar systems. VIP Support will form a part of this role. We are searching for a Desktop Support Analyst More ❯
A proactive outlook to problem solving. Proactive and Flexible, team player. Ability to organise and plan work independently. Experience of supporting and enhancing software solutions in the legal sector: iManage, on-premises and cloud (Mandatory) Intapp, Open, Flow and Walls Docusign or other signature platform InterAction HighQ client collaboration Learning management: Cornerstone Active Directory and Entra ID Microsoft 365 Microsoft More ❯
You must be available immediately for this role.Key Responsibilities* Provide 1st and 2nd line IT support across desktop systems, mobile devices, and AV equipment.* Support and troubleshoot Office 365, iManage, Intapp, Litera tools, Adobe Acrobat, and other key legal applications.* Deliver user training and onboarding on standard desktop systems.* Assist with Active Directory admin, Cisco phones, and MDM tools (VMware More ❯
addition to other relevant legal applications (time recording systems, expense management systems, metadata management systems, document comparison systems, workflow management systems, electronic signature systems, PDF converters). • Proficiency in iManage document management system applications (FileSite, iManage, Work 10). • Proficiency using virtual meeting platforms (Webex, Teams and Zoom) • Knowledge of Windows 10. • Knowledge of mobile devices (iPhone, Android). • Knowledge More ❯
addition to other relevant legal applications (time recording systems, expense management systems, metadata management systems, document comparison systems, workflow management systems, electronic signature systems, PDF converters). * Proficiency in iManage document management system applications (FileSite, iManage, Work 10). * Proficiency using virtual meeting platforms (Webex, Teams and Zoom) * Knowledge of Windows 10. * Knowledge of mobile devices (iPhone, Android). * Knowledge More ❯
of ITIL principles. Positive, can-do attitude with the ability to multitask and work well under pressure. Desirable (but not essential): Certifications such as CompTIA or CCNA. Experience with iManage or similar document management systems. Why Apply? You’ll be joining a supportive, globally connected team with opportunities for professional growth. If you're someone who takes pride in delivering More ❯
City of London, London, England, United Kingdom Hybrid / WFH Options
Just IT
and business stakeholders? Required Skills & Experience:Solutions Architecture or similar experience within a legal firm is essentialStrong in Microsoft 365, Azure, APIs, SQL, and Power AppsExperience with legal systems: iManage, Intapp, 3E, Mimecast, LiteraGood grasp of hybrid/cloud environments and ITIL practicesExcellent communicator with strong problem-solving skills? Salary: Up to £100,000? Location: City of London (hybrid working More ❯
comprehensive IT documentation is created and maintained Solutions Architect Key Skills & Requirements: Thorough understanding of the M365 technology stack. Solid understanding of a range of IT topics and applications; iManage, 3E, Intapp, Mimecast, Tessian, Litera suite. Proven experience in writing and managing API integrations. Strong knowledge of one or more coding languages for example SQL, JSON, OData, with experience in More ❯
of Windows, Windows Clustering and Active Directory. Any other RDBMS experience or Azure Experience of SQL monitoring tools such as Redgate. Knowledge or experience of legal solutions such as iManage, Aderant, IntApp. Experience of working in a global law firm. More ❯
Upgrades. To be considered for this IT Test Analyst role, it's ideal you have: Experience required: 3 years+ working knowledge of legal applications including but not limited to iManage, Microsoft Office, BigHand, Litera, Interaction, Elite and associated systems 3 years+ experience of working with industry standard test management software like Microsoft TFS and Jira ISTQB Foundation Level Certified. ISTQB More ❯
Studio * Proven external data integration via SFTP * Familiarity with Redgate tools and other RDBMS platforms including Azure * Sound understanding of Active Directory, Windows Clustering * Exposure to legal platforms (e.g., iManage, Aderant, IntApp) * Experience supporting large enterprise or law firm environments In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Picture More
processes. Tracking and reporting on test results and defects to key stakeholders. Supporting multiple IT change initiatives while ensuring operational stability of core systems. Working with applications such as iManage, BigHand, Litera, Elite, Interaction, Microsoft Office and other legal technology solutions. Utilising test management tools like Microsoft TFS and Jira. Exposure to Agile and Waterfall delivery methodologies, with the chance More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
CMS UK
of standard forms, guidance notes, and training materials, ensuring consistency with firm-wide templates and house style. Knowledge Systems Maintenance: Upload and manage content across internal knowledge platforms (Horizon, iManage), ensuring cross-linking, tagging, and version control for accessibility and accuracy. Trainee & New Joiner Support: Coordinate knowledge training and access for trainee intakes and new joiners, including training logistics, materials More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Eutopia Solutions ltd
operate as a subject matter expert others refer to. Some of the most important key skills and experience required: Experience with applications such as Lexis Nexis Interaction, Litera, Sitecore, iManage or others utilised in the sector, in addition to MS, Windows Server and other similar standard technologies You will demonstrate excellent confident interpersonal skills You must be skilled in PowerShell More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Law Support
delivery or operations management , ideally within professional services or a law firm environment Strong technical knowledge of Office 365, Active Directory, Intune , and ideally document management systems (such as iManage) Demonstrated leadership skills with the ability to motivate and grow teams Familiarity with ITIL, cybersecurity, and compliance frameworks Project management experience (PMP, PRINCE2, or Agile certification desirable) What’s on More ❯
timely, excellent work product in a pressurized environment. Excellent verbal, written, negotiation and interpersonal communication skills. Experience using legal technology, such as contract lifecycle management tools (e.g., SirionLabs and iManage) preferred. At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here’s a few of our recent awards: America’s Most More ❯
experience in IT training or digital adoption, ideally in a legal/professional services environment Strong technical knowledge of Office 365 (Outlook, Teams, SharePoint, OneDrive), legal tech tools (e.g. iManage), and cloud platforms (e.g. Azure) Experience designing content using tools like Camtasia, Adobe Captivate, or Microsoft Stream Strong communication and stakeholder engagement skills A user-centric mindset, with a passion More ❯
experience in IT training or digital adoption, ideally in a legal/professional services environment Strong technical knowledge of Office 365 (Outlook, Teams, SharePoint, OneDrive), legal tech tools (e.g. iManage), and cloud platforms (e.g. Azure) Experience designing content using tools like Camtasia, Adobe Captivate, or Microsoft Stream Strong communication and stakeholder engagement skills A user-centric mindset, with a passion More ❯
certifications encouraged and a clear path to senior engineering or architecture What you'll be driving & the tech you'll touch Take full technical ownership of core legal apps (iManage Cloud, Intapp Walls & Conflicts, Litera, BigHand, SharePoint, M365) and the growing GenAI suite Keep everything patched, secure and humming, acting as 2nd/3rd-line guru for complex issues Design More ❯
focused workshops. Develop business case for new investments as appropriate. Skills and Experience Required Ability to understand complex business problems and then identify and interpret business needs. Experience with iManage, Intapp and CRM products. Strong change management credentials. Exceptional stakeholder management and influencing skills, preferably in legal services, but will consider wider professional services. Proven Product Management experience with a More ❯
focused workshops. Develop business case for new investments as appropriate. Skills and Experience Required Ability to understand complex business problems and then identify and interpret business needs. Experience with iManage, Intapp and CRM products. Strong change management credentials. Exceptional stakeholder management and influencing skills, preferably in legal services, but will consider wider professional services. Proven Product Management experience with a More ❯
discuss performance, gather feedback, and agree on improvement actions. Legal Technology Alignment: Ensure IT services and support are tailored to the legal environment, including familiarity with platforms such as iManage, Elite 3E, and time recording tools. Compliance and Confidentiality: Collaborate with legal operations and compliance teams to ensure IT services support regulatory, confidentiality, and data protection requirements. 3. Communication and More ❯
for the Power Platform, working with our Business Analysts to translate business requirements into technical designs and integrate the Power Platform with 3rd party systems and applications such as iManage, InterAction, Aderant or cloud-based SaaS services; you will also act as technical lead to ensure compliance with data governance policies and practices Responsibilities: Minimum of 3-5 years of More ❯
Maidstone, Kent, South East, United Kingdom Hybrid / WFH Options
Forward Role
covered) What We're Looking For Solid experience delivering IT training, ideally within a legal or professional services setting Confident using Microsoft 365 + legal platforms like ShareDo, NetDocs, iManage A people person with a knack for making tech simple and engaging Flexible and proactive—you'll be happy working across teams and locations A full UK driving licence and More ❯
Salford, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Forward Role
covered) What We're Looking For Solid experience delivering IT training, ideally within a legal or professional services setting Confident using Microsoft 365 + legal platforms like ShareDo, NetDocs, iManage A people person with a knack for making tech simple and engaging Flexible and proactive—you'll be happy working across teams and locations A full UK driving licence and More ❯