2 of 2 Change Management Jobs in Epsom

days per week on site. Please note, engagement via Umbrella Company Only; all taxes & NI deducted at source. General responsibilities: - Supporting IT Services (Incident Management/Request Fulfilment) Ensure all incidents and service requests are successfully logged and accurately identified, categorised, prioritised and diagnosed. Work with third parties … colleagues to investigate, accurately diagnose, analyse & resolve IT issues. Knowledge of and experience working within depts. utilising Change Management and Problem Management. Customer Care including providing a welcoming, friendly, customer focussed and professional attitude to all users. Maintain good working relationships with end users and departments within

thinker, capable of anticipating future needs and challenges, and developing strategies to address them. The successful candidate will need to possess strong leadership and management abilities Must excel in customer service skill, resolve IT-related issues promptly and effectively, and ensure a positive user experience across the college community. … containerisation technologies, particularly power-shell scripting. Experience with Intune/Jamf MDM at an enterprise level. Good working knowledge of service desk and change management processes, including authorisation and risk categorisation. Ability to create reports usingPowerBI. Skilled in Artificial Intelligence (AI) tooling and integrations Familiar withthe Cyber Essentials