Head of Infrastructure, Service Management, and Security Location: Remote with travel to Woking, Gloucestershire, Hampshire and Germany Salary - up to 100k base + bonus + benefits Job Summary: The Head of Infrastructure, Service Management, and Security is responsible for overseeing the organisation's IT infrastructure, ensuring robust service management practices, and maintaining high standards of security. This … role involves strategic planning, team leadership, and collaboration with various departments to support the organisation's goals and objectives. Key Responsibilities: Infrastructure Management: Lead the design, implementation, and maintenance of the organisation's IT infrastructure. Ensure high availability, scalability, and performance of all IT systems. Manage data centres, network architecture, and cloud services. Service Management: Develop and implement … IT service management frameworks (e.g., ITIL). Monitor and improve service delivery and support processes. Ensure effective incident, problem, and change management. Security Management: Oversee the development and implementation of security policies and procedures. Conduct regular security audits and risk assessments. Ensure compliance with relevant regulations and standards (e.g., GDPR, ISO 27001). Leadership and Team ManagementMore ❯
Head of Infrastructure, Service Management, and Security Location: Remote with travel to Woking, Gloucestershire, Hampshire and Germany Salary - up to 100k base + bonus + benefits Job Summary: The Head of Infrastructure, Service Management, and Security is responsible for overseeing the organisation's IT infrastructure, ensuring robust service management practices, and maintaining high standards of security. This … role involves strategic planning, team leadership, and collaboration with various departments to support the organisation's goals and objectives. Key Responsibilities: Infrastructure Management: Lead the design, implementation, and maintenance of the organisation's IT infrastructure. Ensure high availability, scalability, and performance of all IT systems. Manage data centres, network architecture, and cloud services. Service Management: Develop and implement … IT service management frameworks (e.g., ITIL). Monitor and improve service delivery and support processes. Ensure effective incident, problem, and change management. Security Management: Oversee the development and implementation of security policies and procedures. Conduct regular security audits and risk assessments. Ensure compliance with relevant regulations and standards (e.g., GDPR, ISO 27001). Leadership and Team ManagementMore ❯
mitigation strategies. Support the creation and administration of IT Disaster Recovery (DRP) and Business Continuity Plans (BCP) to ensure operational resilience in the event of a crisis. Oversee the ChangeManagement process to ensure IT system and infrastructure updates are implemented smoothly, minimizing business risk. Manage IT service delivery, ensuring efficient day-to-day IT operations across all … escalation where necessary. Manage IT onboarding and offboarding processes, ensuring staff have appropriate system access and permissions. Administer employee mailboxes, service accounts, and access permissions. Oversee the procurement and management of IT equipment, including mobile devices, computers, and laptops. Perform any other relevant duties within the scope of the role. The Successful Applicant The successful candidate will need to … have the following skills and background: Education, Training, and Skills: Certification in IT security is essential. ITIL service delivery certification is desirable. Project Management (PM) training and certification would be advantageous. Formal training in managing Microsoft/Azure networks and platforms. Strong knowledge of Microsoft Office and M365. Experience with Microsoft Excel, including Pivot Tables and VBA, is beneficial. More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Deloitte LLP
relentlessly pursues excellence. You should be a deep and broad technical expert who can build trusting relationships across teams. Primary responsibilities include : Backup Operations Support 24x365 backup operation and management Responsible for ensuring that we are adhering the backup policies and backup schedule. Assist with management of available capacity to ensure no delays are realized due to lack … recovery are met. For BCP services, following migration activities, work with the appropriate business operations personnel to ensure proper continuity testing has been completed and signed off. Ensure all changemanagement processes are followed as required. Ensure all asset management processes are followed as required, including the decommissioning and disposal of equipment no longer used. Apart from … are essential as the role will involve contact with a variety of people around the globe. Discipline and experience in recognizing and handling confidential and sensitive information. Excellent time management and attention to detail is essential. Interpersonal Relations The candidate is expected to regularly communicate with a wide variety of people and must be confident and capable of communicating More ❯
data migration, security policies, and integration with existing systems. Stakeholder Communication - Provide regular updates to UK business leaders, IT teams, and end-users on project progress, risks, and timelines. ChangeManagement - Work closely with business departments to understand their specific requirements, concerns, and support needs during the transition. Training & Adoption - Coordinate and arrange training sessions to ensure end … users are well-equipped to use Google Workspace effectively. Risk & Issue Management - Identify potential risks and proactively address any issues to minimize disruption to business operations. Collaboration with Global Team - Liaise with the project team in Germany to align on project milestones, challenges, and best practices. Reporting & Documentation - Maintain detailed project documentation, including timelines, resource allocation, and stakeholder feedback. … Key Skills & Experience: Project Management Expertise - Proven experience managing Google Cloud, and Google Workspace migration projects. Project Management Expertise - Proven experience managing Google to Microsoft, and Microsoft to Google cloud migrations. Stakeholder Engagement - Ability to work with diverse teams, from technical IT staff to non-technical business users. ChangeManagement & Training - Experience in managing changeMore ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Deloitte LLP
These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in … abreast of new and emerging technologies being deployed and ensure risk assessment processes are appropriately applied and advise on decisions with technology risk impacts as new activities and other changemanagement/transformational initiatives. Leverage available technical resources/tools to research; expand technology risk knowledge to enhance work product, to remain up to date on member firms … integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to streamline the test approach. Operational Lead the planning on various DT control management programs including development of a control library. Manage the integration of controls management into DT processes and various assessment programs to support the identification of controls and control More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Allianz Popular SL
will be part of the Allianz Specialty Team, looking after the Pet Insurance . As one of our Senior Business Analysts, you'll play a lead role in organisational change by using specialised business analysis, changemanagement skills and disciplined business analysis approaches. This is achieved through repeated deliveries and/or specialist area of knowledge. You … defining business visions and developing the strategies to meet these via strategic analyses, feasibility studies and business cases. Applies and develops analysis ways of working to any piece of change, driving continuous improvement. Defining and implementing the business analysis approach to be applied, for the analysis activities required on the programme, project or initiative. Ensuring that all activities align … with change governance and quality standards. Supports the development, systems testing, user acceptance testing and implementation of solutions by working closely with solution partners, suppliers, and business stakeholders. Mentors and coaches others in the business analysis profession. Learns from previous experience and understands how benefits have been delivered by participating in post-implementation reviews, lessons learned sessions and knowledge More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Allianz Popular SL
either permanent or a 2 year Fixed Term Contract,helping to shape and implement the target operating model for our Commercial business. In the role you will enable organisational change by using specialised business analysis, changemanagement skills and a disciplined business analysis approach. You will be supporting the Transformation Programme to articulate the need for change … 00o. Pay is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package. Key Accountabilities Support the scoping of change initiatives required for the Transformation Programme, working within the Business Analysis Framework Work with stakeholders at all levels within the organization to elicit, define and manage business requirements, ensuring … clear end to end traceability. Ensure requirements are fully understood and approved by stakeholders, supporting Change Control and prioritisation. Experience and knowledge of Guidewire Claim Centre and/or other mainstream Claims platforms Support the development, systems testing, user acceptance testing and implementation of solutions by working closely with solution partners, suppliers, and business stakeholders. Learn from experiences and More ❯
Woking, England, United Kingdom Hybrid / WFH Options
Pyramid Recruitment Ltd
integrations to identify and resolve system issues. User Acceptance Testing (UAT) – Support customers during UAT cycles, conduct internal testing, and collaborate with development teams to prioritise fixes. Incident & Problem Management – Manage major incidents, coordinate resolution efforts, and implement proactive fixes to prevent recurrence. System Monitoring & Support – Perform health checks, monitor alerts, and address issues proactively to minimise customer impact. … Maintain troubleshooting guides, track key performance metrics, and drive service improvements. Skills & Experience: Must have proficiency in SQL for Querying. Experience with UAT support for customers. Experience in patching, changemanagement, and deployment support. Strong knowledge of Windows Server, VMware, Hyper-V , and Networking (Active Directory, DNS, DHCP, Firewalls). Familiarity with Cloud & SaaS Technologies (Microsoft Azure, Office More ❯
Chertsey, Surrey, United Kingdom Hybrid / WFH Options
In Technology Group
of project delivery, working across internal teams and external partners to ensure projects are completed on time and within budget. This is a dynamic role that requires strong vendor management, changemanagement expertise, and experience in Agile delivery. Lead digital projects from initiation to completion, ensuring high-quality execution. Manage vendor relationships and drive performance through quarterly More ❯
We are a close-knit team and work very collaboratively with our colleagues throughout the organisation and beyond within the wider NHS. You must be passionate about delivering positive change, embrace problem-solving opportunities, and take pride in data quality. You will be responsible for the production of performance reports, the development of new dashboards in Power BI while … of the job The overall purpose of the Performance and Business Intelligence manager role is to identify and support performance improvement and sustainability by developing and managing robust performance management processes that provide the Organisation, its commissioners and partners with assurance and business intelligence in relation to current and future performance. This will include working with the Head of … Performance and Business Intelligence to support the design of specific Corporate projects and to develop our overall corporate assurance process, utilising developed organisational, inter- personal, and project management skills, as well as then managing the testing and implementing of the resulting systems. About us Do you want to be part of an organisation that is committed to providing first More ❯
communicate complex problems across business teams. Run and lead FC and Regional Controls Projects Experience in advising and steering Vendor projects Experience leading or being a signatory in a ChangeManagement Process Being a point of technical reference and escalation for FC Controls Engineers, Engineering Teams, Operational Teams and other Business Stakeholders, within an FC, Hub of FC … etc. Experience with SQL, Linux, Cloud Technology and IP Networking Ability to develop and/or modify scripts in scripting languages like Java, Python, C, Perl or similar. Project management, organization and problem solving skills with a drive for results and the ability to handle multiple tasks and teams. Good written and verbal communication skills. Ability to be able More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Actica Consulting Limited
analytics platforms e.g. relevant AWS and Azure platform services; Data tools hands on experience with Palantir ESSENTIAL; Data science approaches and tooling e.g. Hadoop, Spark; Data engineering approaches; Database management, e.g. MySQL, Postgress; Software development methods and techniques e.g. Agile methods such as SCRUM; Software changemanagement, notably familiarity with git; Public sector best practice guidance, e.g. More ❯
East Horsley, Surrey, United Kingdom Hybrid / WFH Options
Actica Consulting
services; Data tools hands on experience with Palantir ESSENTIAL; Data science approaches and tooling e.g. Hadoop, Spark; Software development methods and techniques e.g. Agile methods such as SCRUM; Software changemanagement, notably familiarity with git; Public sector best practice guidance, e.g. ITIL, OGC toolkit. Additional Requirements: Must be eligible and willing to obtain UK Government Security Clearance. Key More ❯
Description Are you a self-motivated individual passionate about your work? Are you an experienced administrator seeking your next step? Are you a senior professional looking for a change or an experienced pensions expert looking for a new role to leverage your expertise? If so, this role could be for you. You will join our team in Redhill to … to our Quality Assurance and Risk Director, you will handle a wide range of tasks including data reviews, chargeable project work, investigating errors and omissions, reviewing calculation issues, managing change through support teams, root cause analysis, changemanagement, and client reporting and interaction. As a leader in the marketplace, WTW offers excellent opportunities for experienced pensions administrators. … related errors and complete rectification activities. Draft client notifications and project estimate reports. Perform chargeable tasks, including calculation automation, pension rectification, data analysis, letter review, and strategic change. Create change requests to improve processes and introduce automation, supporting testing and system error investigations. Provide root cause analysis to help mitigate future risks. Manage tasks to deadlines and report progress. More ❯
Kingston Upon Thames, Surrey, South East, United Kingdom
Manpower
a mix of remote and onsite working, subject to adjustment based on business requirements. About the Role We are seeking a dynamic, experienced professional to lead the Cabinet (Fleet) Management and eB2B process workstreams within our global ERP transformation programme for Ice Cream. This is a strategic role focused on designing, refining, and executing core processes that will shape … global and local teams to ensure the end-to-end design is future-fit, scalable, and fully aligned with business and IT requirements. Your deep domain expertise in fleet management and eB2B implementation will be critical to delivering success. Key Responsibilities Own the end-to-end process design for Cabinet (Fleet) Management and eB2B channels as part of … nuances, regulatory needs, and implementation challenges Partner with BAU and IT teams to ensure technical feasibility and robust integration of solutions Support the development of deployment toolkits, training, and changemanagement materials Represent the process area in governance meetings, ensuring issues are escalated and resolved quickly What You'll Bring Strong expertise in Cabinet/Fleet ManagementMore ❯
Leatherhead, Surrey, United Kingdom Hybrid / WFH Options
Hyundai Motor UK Ltd
partners to translate business requirements into effective SAP solutions Continuously evaluate and improve existing SAP processes and system usage, focusing on increased efficiency and alignment with best practices Champion changemanagement and user adoption strategies during SAP rollouts and upgrades Produce and maintain high-quality documentation including training materials, system guides, and project reporting Support cross-functional collaboration … or manufacturing sector Strong knowledge of core SAP modules such as MM, SD, PP, or WM Practical experience with SAP S/4HANA and system integration Proficient in project management methodologies such as PRINCE2 or Agile Demonstrable experience in delivering SAP training and providing effective end-user support Competent in using tools such as Jira, SharePoint, MS Project, or … platforms Good understanding of GDPR and data governance principles in an SAP environment A relevant university degree and/or SAP certifications would be advantageous Strong leadership and people management skills, with experience overseeing and developing team members Ability to produce training content using modern e-learning or blended learning tools Additional Requirements Working week - Monday to Friday core More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Stott and May
for eSC (ideally cleared with the Home Office or another Govt department in the past 12 months). The role involves full lifecycle project leadership, from planning and risk management to stakeholder engagement, governance, and technical oversight. You'll ensure minimal disruption to services and full compliance with security and regulatory standards. Essential: Proven experience delivering data centre/… infrastructure migrations Strong knowledge of IT infrastructure (networking, servers, firewalls, cloud, etc.) Familiarity with Govt projects, changemanagement, DR, and BCP Proficient with tools like MS Project, JIRA, Confluence Apply now to lead a high-impact programme in a secure, mission-critical environment More ❯
on or before the due date Ensure contract reviews and monthly forecasts are completed and submitted on time Maintain good client relationships at all levels Assist with the Project Management strategy Establish and maintain the contract filing systems Assist in the production of the contract programme; monitor programme and produce progress reports Provide data for the timely production of … O&M manuals Liaise with subcontractors and suppliers Liaise with site management on design and procurement issues Monitor subcontract performance Assist in the preparation of construction completion and takeover documentation Ensure your own continuous professional development by participating in external networking, conferences, and associations to stay current on industry changes and innovations Maintain a positive and solution-oriented approach … of supply chain expedition Knowledge of water and wastewater treatment processes CDM & Health & Safety knowledge Desirable qualifications and skills include: Relevant professional qualification Collaborative approach Technical competencies required: Contract Management Governance Budgeting and cost control Risk, Opportunities, and issue management Project Planning (schedule) Digital Delivery Procurement (negotiations and management) Solutions development (pre-construction/design development) Client More ❯
and proposals with clarity and precision Identify opportunities for growth and recommend the most appropriate products and services Communicate effectively with clients and internal teams Oversee project planning and changemanagement to ensure smooth implementation Stay current on industry trends, especially in CCaaS and UCaaS Recognise and address risks or opportunities within customer relationships Ensure high levels of More ❯
Woking, Surrey, United Kingdom Hybrid / WFH Options
Capgemini
Taking information from customer and or project specifications and turning those into completed design definitions and leading the implementation of those changes for the project. Compliance with a stringent changemanagement process, where levels of accuracy of proposed implementation activities will be subject to the fullest review and delivery must follow the agreed plan. You can bring your More ❯
Academic Systems Manager to manage all aspects of software development and delivery. They should be able to develop and support the following business functions: Software Development Software Support Software ChangeManagement Skills and Qualifications Software development, deployment of new systems to replace obsolete software including optimisation of data visualisations for analysis Proficiency in Microsoft SQL, C#, ASP.NET, PHP … design and data analysis (CSS/PHP/HTML/JavaScript/ASP.NET) Designing and implementing API for data exchange (XML/JSON) IT development standards, including documentation and change control Software support for systems created and inherited Knowledge of iSAMS, SSRS and Dax (Desirable) Knowledge of SharePoint and Office 365 (Desirable) Knowledge of systems integration (Desirable) Benefits Competitive … site parking Invitations to school productions and concerts throughout the year Use of the School Library to borrow books & other media Continuing professional development as part of their talent management programme. To Apply If you feel you are a suitable candidate and would like to work for this reputable School, please click apply to be redirected to their website More ❯
and go-live (including any after care/support) You will be accountable for driving project governance, coordinating cross-functional teams and external vendors, managing stakeholder communication, and ensuring changemanagement and training activities are effectively executed. This is an excellent opportunity for a dynamic project leader with strong organisational, leadership, and communication skills to make a significant More ❯
Services customer base, including troubleshooting, diagnosis, and data analysis. Offer clear and concise communication (both verbal and written), ensuring updates are understandable for all technical levels. Support Telent's changemanagement process and adhere to organizational policies, prioritizing incidents based on customer business needs and operational impact. Take technical ownership of all Telent incidents to ensure customer satisfaction … including case management and data collection. Notify customers and third parties of technical issues, outages, and remediation statuses. Develop trend analysis and root cause analysis to support real-time Incident/Problem Management. Review performance reports to identify trends and assist the Problem Management process in improving future issue resolution. Collaborate with the Telent Service Desk team to More ❯
or working towards. Specialist expertise in Combat Systems, particularly in relation to submarines, would be advantageous. Familiarity with DOORS and prior hands-on experience using it. Proven experience in changemanagement processes. Systems Engineering (INCOSE) qualifications. The team: You will be joining the In-Service Programme team, working on the V Class, where you'll thrive in a More ❯