Service Desk Analyst
Epsom, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Toyota Financial Services (UK) PLC
Liaise with 3rd level teams where appropriate. This applies to client and mobile devices Attend weekly meetings, where assigned to represent the Service Desk and take away assigned duties Microsoft Power Apps: Work with other areas of our business in developing our productivity tool offerings ensuring best practice is undertaken and guidelines are adhered too Attend regular meetings to … work the rest of the team are completing What you'll get to own: Providing technical support for systems including, but not limited to: Windows Operating System - Windows 11 Microsoft AD Admin tools Palo Alto Global Protect Microsoft Office 365 Admin & Support SharePoint Microsoft Teams Collaboration Tools MFD'S SAP Concur ePDQ Crowdstrike ED&R Qualys Vulnerability … Management Microsoft System Center Configuration Manager 2016 InTune Mobile Device Management Banking systems including CitiDirect, Barclays.Net, ING Bespoke CRM and POS systems Windows Server Contact Centre as a Service such as TalkDesk ITSM systems such as Freshservice Microsoft Power Applications Requirements Key Experience & Skills: Essential Skills: 5+ years' experience in Service Desk support preferably in a More ❯
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