Service Desk Analyst
Epsom, Surrey, England, United Kingdom
Required IT
the Service Desk where required. Manage and document IT assets, processes, and knowledge bases. Contribute to vulnerability management, regulatory compliance, and audit requirements. Assist in the development of Microsoft Power Apps and other productivity tools. Work to agreed shift patterns, including occasional weekend and on-call duties. Key Skills & Experience: 5+ years’ experience in Service Desk or technical support roles. … to non-technical audiences. Desirable Skills: Experience in financial services or multi-site support environments. Exposure to vulnerability management tools (e.g., Qualys) and remote access administration. Experience with Microsoft Power Apps and automation of Service Desk processes. ITIL 4 Foundation and/or Service Desk Analyst certification. Shift pattern covering the following support hours 07:00-18:00 Monday-Friday. More ❯
Employment Type: Full-Time
Salary: £36,000 - £42,000 per annum
Posted: