IT Service Desk Analyst
- Hiring Organisation
- Kenneth Brian Associates Limited
- Location
- Epsom, Surrey, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
Kenneth Brian Associates are supporting our client, a prestigious employer in the Epsom area, with recruitment for an experienced IT Service Desk Analyst. Working as part of a small team, the role of IT Service Desk Analyst has responsibility for providing 1st line support … incidents and service requests, as well as some 2nd and 3rd line support. The role provides support face to face onsite as well as remotely via Teams and telephone. Specific responsibilities will include: Ensure all incidents and service requests are logged and accurately identified, categorised, prioritised, diagnosis ...