Service Desk Analyst
- Hiring Organisation
- JOB SWITCH LTD
- Location
- Esher, Surrey, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £16.00 - £17.00 per hour
About the role Service Desk Analyst You will be a confident, effective communicator, passionate about customer service excellence with a proven track record of experience in an IT technical environment. The main purpose of the role: Service Desk Analyst To provide operational and technical support to 400 + end users … customer needs and requirements. Liaise with the Digital Development and Infrastructure teams and third-party partners when required. Specific duties and responsibilities Service Desk Analyst Monitor the ICT Service desk tickets, incidents and service requests, via the online portal. Ensure the logging of all incidents and requests have the appropriate ...