Helpdesk Administrator
- Hiring Organisation
- Winner Recruitment
- Location
- Basildon, Essex, South East, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £12.50 - 12.71 per hour
skills, attention to detail, and excellent communication. Key Responsibilities Answering incoming calls and emails from clients and tenants Logging reactive maintenance jobs onto the CAFM system Scheduling engineers and subcontractors Monitoring job progress and ensuring SLA compliance Raising purchase orders and processing invoices Updating clients with job status reports Supporting … administrative duties Ensuring accurate record keeping and system updates About You Previous experience in a Helpdesk, FM, or property maintenance environment preferred Experience using CAFM systems (e.g., Concept, Maximo, Planet FM, etc.) desirable Strong administrative and organisational skills Confident communicator with good telephone manner Ability to prioritise workload ...