complex multi-vendor environment. Experience of managing hardware or software implementation or upgrades Active participation in application development projects using Agile or Waterfall project management techniques e.g. SCRUM, Sprint planning etc Handling complex organisational issues and constraints. Proven experience of workload planning and delivery of key targets within a … and documentation of plans, standards, and operating procedures Experience of implementing, improving, and using ITSM/ITIL processes e.g. Incident, Problem, Major Incident, Change, ConfigurationManagement etc Experience of facilitating change in practice to improve services Desirable NHS or Healthcare IT experience Epic System experience Project management/co-ordination Qualifications Essential Relevant degree or equivalent qualification or significant experience of working at degree level Management/leadership qualification or equivalent knowledge at post graduate level Evidence of continued professional development Desirable Certification in relevant technology e.g. Epic, MCP, MCSE, VCP, Redhat etc ITIL v3 more »
in line with the organisations procedures, ensuring all work is appropriately approved and authorised through the change control processes. Routinely checking data held on configuration items and ensuring this is kept up to date and all identified gaps are rectified. Systems Speciality Creating and assisting users with clinical template … design. Making agreed updates to clinical systems configuration, under the guidance of a senior member of the team. Expert knowledge of national coding structures such as SNOMED or Read Code. Delivering system training to end users. Expert knowledge of SystmOne or other similar systems. Expert knowledge of digital rostering … re-issue certificates. Ensure adequate stocks of smartcards and consumables are maintained. Technology Speciality Provision of specialist knowledge of desktop applications and operating systems. Management and delivery of technical solutions which involves: Analysis and interpretation of faults, using judgement as to the appropriate corrective actions. Producing specifications for required more »
9 Argent Court, Sylvan Way, Southfields Business Park, Ba, Laindon, Essex, United Kingdom
Sureserve Group
support. Office 365 administration and support. Ensuring adherence of the Group policies & procedures. AzureAD/Intune. Telecoms (phone providers, ISPs etc.). Asset and Configuration management. IT Service Management Systems. Full UK Drivers licence - essential. Skills & experience: 2 years in a similar role. What We Offer more »