1 to 25 of 70 Customer Service Jobs in Essex

contractors & end users Must be technical minded and able to overcome technical queries Commercially astute, professional, organised Solution based sales approach, positive, professional and customer service orientated Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies more »

days in the office once training is completed) The task at hand: The Enterprise Support Administrator provides effective and efficient administration and real time customer support to the Enterprise Customer Service Team, enabling an exceptional level of service to Onecom customers. The service will be … outstanding attention to detail and accuracy - You are able to work to strict deadlines and prioritise workload - You are passionate about providing an excellent service with every customer interaction - You are able to remain calm and work well under pressure - You have experience in a customer facing … on a variety of accounts - Utilising and adapting templates to provide updates internally and externally - Working the case list chronologically - Setting tasks for the Customer Service Account Managers where required - Action administrative changes on Enterprise Accounts with Vodafone and internal systems - Perform credit checks for new Customer more »

Pirtek Ipswich are looking for a Mobile Hydraulic Field Service Technician to join their team based in Ipswich . You will be working on a full-time, permanent basis. The Mobile Hydraulic Field Service Technician role: We are expanding our team and are seeking an outgoing and competitive … Mobile Hydraulic Field Service Technician, servicing on site hydraulic hoses replacements. We are looking for a self motivated person who can work well as part of a team. We would prefer experience in a mechanical plant or engineering background and will offer training for the right person. Our technicians … must have a flexible approach to working hours - once you have undertaken training and progressed to the role of Field Service Technician you will be required to participate in a standby rota to provide 24-hour operational service throughout your local area i.e., one day per week and more »

Documentation: Prepare and verify export documentation, including commercial invoices, packing lists, bills of lading, and export declarations, in compliance with international trade regulations and customer requirements. Customs Compliance: Ensure adherence to customs regulations and procedures for export shipments. Coordinate with customs brokers to facilitate customs clearance and resolve any … and internal stakeholders. Proactively address any delays or disruptions to minimize impact on delivery schedules. Rate Negotiation: Negotiate competitive rates with ocean carriers and service providers to optimize freight costs while maintaining service quality and reliability. Customer Service: Serve as the primary point of contact for … challenges. Continuous Improvement: Identify opportunities for process improvement and efficiency gains within the export operations function. Implement best practices and innovative solutions to enhance service quality and customer satisfaction. Qualifications: Experience in export logistics, with a focus on seafreight operations. Strong knowledge of international trade regulations, INCO terms more »

to peoples lives, we have a fantastic range of benefits: Flexible hours & a competitive salary 33 days of annual leave increasing with length of service (inc bank holidays) Preferential dental/health contributory rates Comprehensive induction/training & development opportunities Reward Opportunities including Refer a Friend Empathy/wellbeing … Pay - access to your pay before payday Workplace pension through NEST or option to join SHPS Pension membership including life assurance About you: Previous service manager, registered manager or deputy manager level experience. Previous experience of developing excellent relationships with local authorities and maintaining high standards of compliance with … to meet deadlines with the ability to work well under pressure. Ability to work with other departments and build positive relationships with others. A customer driven problem solver who can identify Strong analytical skills and is committed to continuous improvement. Focused on performance, resource conscious with a positive and more »

claims efficiently. Your tasks will include recommending payments, producing client reports & letters, and liaising with contractors for optimal outcomes. Requirements: " Previous experience in a customer service office environment. " Organized, diligent, and able to see tasks through to completion. " Excellent communication and negotiation skills. " Ability to handle demanding customers more »

approx. 35 of these, £6,000+ approx.37 of these and £3,000+ accounts, approx. 70 of these on a 12 week call plan 8 customer visits per day, typically 6 plumbers merchants and 2 installers or scoping calls with the lowest spending accounts The ideal applicant will be an … provided Excellent relationship builder with ability to do new business Independent and comfortable with field sales/territory management Self-motivated, organised, driven and customer service orientated If your experience matches the requirements above please do not hesitate to contact Mitchell Maguire on 01625 527207 or simply apply more »

training and development Auto enrolment pension NHS Top Up health scheme 20 Days Holiday + Bank Holidays (1 additional day added per year of service up to 25 days) Access to a modern kitchen with the use of a TV, Pool and Ping Pong Table + an Arcade machine … learn and develop your career within Logistics. Import Operator - FCL Position Requirements Knowledge of import customs entry - Not Essential Bills of Lading experience Excellent customer service experience Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with more »

a Difference Together. As a truly people focusedbusiness, we believe in promoting opportunities for all, welcoming people who share our passion for enabling exceptional customer experience. We'll support you with fantastic toolsand training in an atmosphere that encourages idea contribution and collaboration working with warm, friendly and real … re great with people? Our recent trainee recruits have come from industries like retail, hospitality, beauty and driving roles with a passion for great customer service, or for cars. We are open to applications from people across many different industries or at any stage in life and we more »

PPE, uniform, PDA all provided Full training and support provided from day-one Every visit is different, and we pride ourselves on delivering excellent customer service in the field. With no set shifts you can balance your work around your life, if you meet your weekly working hours. … installing gas and electric meters. Full valid driving license with maximum 6 penalty points. Previous MOCOPA authorisation required. Safety-conscious with a focus on customer service Understanding customers' circumstances and helping them agree an appropriate solution to resolve their debt. Excellent verbal communication and negotiation skills If you more »

for an experienced Assistant Centre Manager to join our fantastic team! This full-time post is a key role in enhancing the operational performance, customer experience and the ultimate financial performance of the centre. Oxford Innovation Space operates a network of innovation centres that provide flexible workspace including offices … locally, regionally and nationally by selling and marketing the product offering whilst enhancing its reputation for excellence. You will also deliver a market leading service to the Innovation Centre community in facilities, support and collaborative connections. Essential experience: Experience in the operational running of an asset of the size … character and quality of ICKG Clearly identifiable management skills in order to manage a team within a service environment, ensuring overall performance is maximised Leadership and team management, communication, organisational and problem-solving skills Supplier, maintenance and environmental management, project financial control and reporting Personal Competences: Attention to detail more »

contractors, piling contractors and civil engineers You will be managing a maximum of 20 key accounts at any one time Develop and maintain existing customer relationships to maximise potential Dealing with and handling all incoming enquiries via telephone and email Chasing sales leads and producing quotations, following up on … them Able to provide technical product advice to customers Provide excellent customer service at all times, whilst upselling and cross selling where possible Project sizes can vary from £2,000 to £100,000 The ideal applicant will be Senior Account Manager Groundwork & Reinforcements with: Must have 5 + … Any technical background within steel stockholding, reinforcement or groundwork; highly beneficial Strong relationship building skills Must have excellent communication skills, both written and verbal Customer focused and orientated Ambitious with a desire to succeed and grow with the company Personable, team player, problem solver, driven and enthusiastic Mitchell Maguire more »

you will have the opportunity to provide first class technical and diagnostic support to various users, including Ford approved repairers, independent operators and Ford Customer Agents. The Role As our new Vehicle Technical Advisor, you will provide guidance and technical instructions to Ford AR & Independent operator to enable them … concern details if and when required about any particular case Write and circulate data to other Helpdesk/Helpdesk Engineers/Project Management/Customer Liaise with Dealer/Team Leader/Project Management on Vehicle Case Histories, trends and analysis. Liaise with Ford personnel, especially from the Liive … Have Technical further education at suitable grades. For example, City and Guilds or NVQ L3, also high voltage IMI level 3 would be desirable Customer service experience would be an advantage however not essential Be confident in technical concern resolution, following logical thought processes Have an adaptable and more »

and safety standards. Collaborate with other trades and team members to complete projects efficiently. Maintain tools and equipment in good working condition. Provide excellent customer service and communicate effectively with clients and colleagues. Requirements: Proven experience as a Multi trader. Proficiency in using various carpentry , plumbing tools and more »

organisation. As a key members of the Fleet Aftermarket team, we are looking for experienced professionals with a passion for building relationships and enhancing customer service. We are looking for real Go-getter attitude. You thrive on Problem Solving, never accepting face value, but get to the root cause … The Role As the fleet market becomes increasingly competitive on product and price, Ford Fleet will continue to strive for differentiation through excellence of service to fleet customers, and in particular CV fleet customers. Fleet Aftermarket plays a vital part in providing the reassurance and convenience of professional aftermarket … the banner of Ford Pro. As the link between Fleet Sales and FCSD, the Fleet Aftermarket team have 3 key business goals: Supporting Fleet customer satisfaction and sales loyalty Supporting FCSD Service growth, by driving service work into Ford Authorised Repairers Supporting FCSD Parts sales, by driving more »

is to provide a single point of contact between the services being provided and the users. Typically this will involve managing cases, incidents and service requests, and also handling communication with the users regarding. Key Responsibilities Capturing resolution information and feeding into Knowledge Management Routing Incidents to support specialist … of Incidents not assigned to support specialist groups Closing Incidents Monitoring the status and progress towards resolution of assigned Incidents Keeping users and the Service Desk informed about Incident progress Ensure data protection process rules are abided to at all times. To act on any other reasonable request from … a manager. Skills, Knowledge and Expertise Interpersonal skills, such as telephony skills, communication skills, active listening and customer care training Business awareness: specific knowledge of the organizations business areas, drivers, structure, priorities etc. Service awareness of all the organizations key IT services for which support is being provided more »

which meet company goals and deliver the greatest value Ability to critique and improve activities through continuous improvement and innovation Ability to demonstrate exceptional customer service Encourage teamwork (promote operational synergies and alignment) to support each other, and our customers and grow together This is an exciting opportunity more »

the General (Private) Aviation industry. We are committed to employing the very best individuals who can demonstrate and deliver the very highest level of customer service. About the Role: As a 1st Line Support Engineer, you will provide exceptional 1st line support to 300 users, both onsite and remotely … managing all support requests through to resolution whilst building relationships with our internal customers. Principal Accountabilities: Being first point of contact for all inbound service requests raised by various communication channels. Initial triage and prioritisation of new support calls and escalating to 2nd/3rd Line to ensure a … timely resolution and closure Appropriately logging service requests and dealing with password resets, processing new user requests, account changes, deletions, installing new equipment and undertaking office moves Diagnose and resolve basic issues with laptops, desktops, mobile phones and printers Identify and troubleshoot basic network issues Provide support for standard more »

and production, the company champions sustainable working practices, responsibly sourced materials and recyclable products. With super-fast turnaround times, excellent print quality and exceptional customer service, Solopress is the UK's most trusted printer, with over 30,000 Trustpilot reviews. Why should you apply? Paid tea breaks. Workplace more »

SS13, SS14, SS15, SS16, SS17, RM15, RM16, RM17, RM18, RM20, CM1, CM2, CM3, CM9, CM11, CM12, CM14, CM15, SS4. Join our team of Field Service Engineers (internally youll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and … performance-based commission of £2,500. Were looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so youll have everything you need to succeed! After completing our comprehensive training program … days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical more »

previous aviation/airport experience for this role Outside IR35 Hybrid Working ECS Resource Group are currently working in partnership with a Global Managed Service provider, assisting them with the search for a Project Manager on a contract basis. The ideal candidate will oversee and manage all enabling works … safe and efficient rerouting of people and services during a construction phase. This includes the establishment of temporary routes to immigration, temporary skylinks, and service diversions to facilitate uninterrupted operations. Skills: Experience of all Project Management controls, including; initiation, change management, risk management, Project plans and the principles and … practicalities of running projects Prince 2 Certification Excellent customer service skills Strong communication & presentation skills Aviation/Airport background (Essential) Further details available upon application. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy. more »

core role is to proactively manage the customers journey from planning, arrival, quality of work through to Invoice/Claim closure. Ensure that the customer service Team, Supervisors, Parts Team and Technicians are working in line with the standard OTI process. Ensuring that service and repair work … is completed to time and quality standards and all invoice/claim documents are complete and accurate. Managing customer expectations, job profitability and workshop productivity targets will be a daily focus to ensure that workshop profitability is optimised. The motivation, personal development and performance Management of the team is … part of the role along with and dealing with employee issues on a day to day basis. In Particular: Provide focused management to the service department team, to ensure an excellent customer experience. Ensure processes are adhered to at all times. Carry out regular process reviews with your more »

Service and Repair Engineer | Clacton-On-Sea, Essex | Part Time | Working Wednesday to Friday only | Wed-Thurs 8.30am – 5pm and Fri 8.30am-4pm | £26,000 pro rata (£15,600) Are you a skilled Service and Repair Engineer looking for an exciting opportunity to work with cutting-edge technology … sterilisation solutions. Their innovative Anprolene sterilisers offer the most delicate and effective sterilisation process on the market, ensuring the safety and longevity of their customer's sensitive equipment. Serving a diverse range of industries from medical to veterinary, they pride themselves on delivering unmatched quality, reliability, and customer service. As a Service and Repair Engineer, you will be at the forefront of maintaining and improving the sterilisation equipment. Your expertise will ensure that the products continue to perform at the highest standards, providing reliable and safe sterilisation for clients. Join them and be a part of more »

Role: Asset Maintenance Solutions Field Service Engineer Contract: Permanent Location: Southend-on-Sea As a Briggs Asset Maintenance Solutions Field Service Engineer, you will be responsible for. Adhering to safety guidelines set and all policies set out by customers and Briggs Equipment The service and maintenance of … Petrol and Electrically powered Small Plant, Agricultural and Ground Care Equipment This will involve attending Breakdowns, Fault Finding and completing planned Preventative Maintenance Ensuring customer service is kept to a high level and any queries are addressed Complete job activity electronically and ensure all required parts to complete … tasks are ordered Ensuring the company vehicle is maintained to a high standard and has the correct parts stock Ensuring customer relationship are maintained and developed through high standards of service As an Asset Maintenance Solutions Field Service Engineer you will demonstrate; Relevant technical qualification Previous experience more »

energy assessors, and funding partners to facilitate project completion Assist with the preparation and submission of documentation via CRM and other software systems Handle customer inquiries related to retrofit projects and provide relevant information Uphold stakeholder responsibilities and ensure regulatory/accreditation requirements are met Collaborate with internal teams … verbal, to interact with stakeholders, customers, and internal teams. Confidence in conducting property assessments, presenting findings, and providing technical advice to clients and colleagues. Customer service-oriented approach to handle inquiries, resolve issues, and ensure customer satisfaction throughout the retrofit process. Regulatory Compliance and Health & Safety: Knowledge … activities. Teamwork and Leadership: Ability to work collaboratively with cross-functional teams, including sales, installation, and management, to achieve project goals and deliver excellent customer service. Leadership skills to supervise and coordinate subcontractors, contractors, and onsite teams during retrofit projects. Full UK clean driving licence is essential. Induction training more »