Clacton-On-Sea, Essex, South East, United Kingdom
Redline Group Ltd
Fantastic opportunity for a
Head of Global Service and
Support to join my client who are a leading provider
of modular signal switching and simulation solutions for electronic test and measurement applications. The
Head of Global Service and
Support, in Essex, will play … a pivotal role in establishing a new department, with the objective for this division being to ensure customer satisfaction and maintain high-quality technical
support services across international markets. You will recruit and lead a dedicated team
of support professionals, develop strategic initiatives, and foster collaborative relationships … with customers and external vendors. Other responsibilities include: O Implement initiatives to enhance the efficiency and effectiveness
of technical
support operations. O Cultivate strong relationships with external vendors and customers to understand their unique requirements and expectations. O Collaborate with cross-functional teams to address customer needs and
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