alert: Location: UK - Mobile England, UK - Cust. Site ENG Job-ID: 213442 Contract type: Standard Business Unit: Customer Success & Service Delivery Life on the team As a Customer Strategy Director, you'll be embedded five of our key customer accounts in France, working closely with Service Directors, Client Directors, and Group Managed Services to shape and drive … in our Experience Management Office (XMO), helping customers evolve their services and realise long-term value through innovation, insight, and strategic alignment. What you'll do Lead Transformation Strategy: Define and deliver a clear transformation vision for each customer, aligning Computacenter's capabilities with their strategic goals. Drive Service Evolution: Continually evolve the service portfolio, bringing innovation … and transformation partner. Collaborate Across Functions: Work closely with GMS, Professional Services, Operational Excellence, and Sales to ensure a unified, value-driven approach. Shape the Future: Influence customer strategy and IT direction, identifying opportunities for service improvement, innovation, and transformation. Deliver Measurable Value: Ensure transformation initiatives are clearly articulated, tracked, and delivered to meet More ❯
Colchester, Essex, United Kingdom Hybrid / WFH Options
Computacenter AG & Co. oHG
and considering long-term sustainability in all our decisions. We are currently seeking a Lead Deal Architect / Solution Manager with a focus on designing and developing tailored IT Managed Service Solutions to meet the unique needs of our clients. In this role, you will delve into understanding client requirements and create tailored solutions that effectively address … Service Design process (incl. Due Diligence) to ensure internal and external milestones of a sales campaign are met. Facilitating the service and commercial negotiations (with respect to the IT managed service design) with support from the sales and pre-sales teams. Setting an example for Service Architects & Designers in terms of work ethics, engagement, and integrity. Support … all appropriate documentation / artifacts and approval gateways) within the services solution design team. Analysis and effective management of requirements and mapping against core Computacenter capabilities. Development of IT managed service solutions aligned to standards where possible, and effectively managing variation from standard. Accountable for overall deal cost and proactive management of risk and opportunity in a More ❯
contact with your stakeholders You design portfolio-aligned solutions, together with our sales teams, partners, and service units across our company. What you'll need Extensive experience with IT enterprise / network managed services environments and good working knowledge of relevant commercial tools and systems e.g. cost & pricing tools, resource modelling Experience with integrating network and security … processes and are collaborative and open to change About us With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on ITstrategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We More ❯
the gap between technical and non-technical stakeholders. About us With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on ITstrategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We More ❯
Colchester, Essex, United Kingdom Hybrid / WFH Options
Computacenter AG & Co. oHG
sites as required Hours: 37.5 Role Type: Permanent About us With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on ITstrategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We More ❯
Architect also consults with stakeholders to evolve early solutions, works with the Chief Architect to mitigate obsolescence and maintain adherence to standards, and works with the Head of ITStrategy to shape initiatives for the Digital Intelligence roadmap. Your skills and experiences Key responsibilities include analysing and gathering requirements, advising on continual improvement, assessing More ❯
Colchester, Essex, United Kingdom Hybrid / WFH Options
Computacenter AG & Co. oHG
and necessary improvements. An Innovative Leader: You will have a proven track record in developing new offerings, with documented feedback from customers and / or sales indicating that IT strategies and architecture for significant areas of the customers' business have been developed through collaboration with user groups. A Design Authority: You will lead on high-level design … UK - Hybrid Hours:Full-time Role Type:Permanent About us With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on ITstrategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We More ❯
service and delivery. You will work across customer organisations and with multiple Computacenter teams. Success is defined by the Delivery Manager's ability to develop a quality service strategy per customer, capture and report on key metrics, identify upsell opportunities and quickly become the customer's trusted advisor. The successful candidate will be an integral part of … travel when required Hours: 37.5 Role Type: Permanent About us With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on ITstrategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We More ❯