IT Systems Analyst
- Hiring Organisation
- Reed
- Location
- Braintree, Essex, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £32,000 - £40,000 per annum, Inc benefits
Responsibilities Provide 2nd line support, managing incidents and service requests through to resolution Troubleshoot issues, perform root cause analysis, and implement fixes Support Microsoft 365, Windows environments, and endpoint devices Assist with system maintenance, patching, upgrades, and monitoring Manage users, access, and devices (e.g. Entra ID, Intune) Contribute … projects, system improvements, and documentation Ensure adherence to security best practices and policies Skills & Experience Essential: Microsoft 365 (Exchange, Teams, SharePoint, Entra ID) Windows 11 support and troubleshooting Endpoint management (Intune or similar) Basic networking (DNS, DHCP, VPN) Strong troubleshooting and customer support skills Desirable: Azure ...