5 of 5 Remote/Hybrid Office-365 Jobs in Essex

Account Management Create, modify, and disable user accounts in a hybrid AD\ Azure Active Directory (Entra ID) environment following IT lifecycle processes. Manage Microsoft 365 licence assignments and group memberships Support onboarding and offboarding workflows, coordinating with HR to ensure timely access provisioning and deprovisioning Assist with multi-factor ...

face Customer-focused, adaptable, and comfortable working in a fast-changing setting Able to prioritise and manage multiple tasks Strong working knowledge of M365, Admin Centre Management for Teams, Exchange and Share Point, and Azure, Active Directory, Intune Understanding of ITIL or similar IT Service Management frameworks Given the chance ...

support tickets to external support partner. 2nd Line Support Investigate and resolve more complex technical issues. Support desktop environments including Windows OS, Microsoft 365, and standard business applications. Manage user accounts, permissions, and group policies within Active Directory/Entra ID. Troubleshoot hardware issues (laptops, desktops, printers, mobile devices … line IT support role. Strong troubleshooting and problem-solving skills. Good working knowledge of Windows 10/11, Microsoft 365 (Outlook, Teams, SharePoint), Active Directory/Entra ID. Understanding of basic networking concepts (DNS, DHCP, TCP/IP). Excellent communication and customer service skills. Additional Information ...

Responsibilities Provide 2nd line support, managing incidents and service requests through to resolution Troubleshoot issues, perform root cause analysis, and implement fixes Support Microsoft 365, Windows environments, and endpoint devices Assist with system maintenance, patching, upgrades, and monitoring Manage users, access, and devices (e.g. Entra ID, Intune) Contribute … projects, system improvements, and documentation Ensure adherence to security best practices and policies Skills & Experience Essential: Microsoft 365 (Exchange, Teams, SharePoint, Entra ID) Windows 11 support and troubleshooting Endpoint management (Intune or similar) Basic networking (DNS, DHCP, VPN) Strong troubleshooting and customer support skills Desirable: Azure/cloud platforms ...

About the role We're currently looking for a Business Infrastructure Analyst to join our IT team based in the Colchester Area. The role is a hybrid working role. The role is responsible for delivering ...