Digital Service Desk Team Leader
- Hiring Organisation
- Randstad Technologies Recruitment
- Location
- Chelmsford, Essex, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £20 - £23/hour Negotiable
Title: Digital Service Desk Team Leader Location: Norwich or Chelmsford (Hybrid/Base options available) Job Type: 3-Month Contract (Full-time, 37.5 hours per week) Salary: Competitive (Dependent on Experience) About the Role Our client is seeking an experienced and customer-focused Digital Service Desk Team Leader to oversee … vital first-line IT support function within a major public services sector organisation. In this role, you will provide day-to-day operational and developmental leadership to a dedicated team of Service Desk Analysts. You will be responsible for queue and rota management, workload planning, performance reviews, and acting ...