Service Delivery Manager
Chelmsford, Essex, South East, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Ingeus
Service Delivery Manager Location: Chelmsford (with travel to Southend as required) Hybrid Working: Minimum 3 days per week in the centre Are you a dynamic leader who thrives on multitasking, accountability, and delivering results? Were seeking a Service Delivery Manager to lead a team of Functional Assessors and Site Coordinators in Chelmsford. Please note … key requirement of this role, based on business needs. Flexibility and willingness to support both sites are essential. What Youll Do Lead & Inspire: Provide visible leadership and direction, ensuring delivery of volume, quality, and customer service targets. Develop Talent: Coach, mentor, and support your team, fostering professional growth and high performance. Drive Performance: Implement action plans, monitor results … Best Practice: Share knowledge, encourage innovation, and support a culture of continuous improvement. Collaborate: Work closely with Clinical Support Leads and other stakeholders to resolve quality issues and enhance service delivery. Build Relationships: Create a positive, inclusive team environment, building trust and strong working relationships at all levels. Ensure Compliance: Uphold governance standards and ensure all processes meet regulatory More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
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