1 to 2 of 2 TCP/IP Jobs in Essex

technology solutions and customer-focused service. Key Responsibilities: Provide 2nd line technical support via phone, email, and remote assistance Troubleshoot and resolve hardware / software issues Assist with IT equipment and system setup / maintenance Escalate complex issues to 3rd line support Document support activities and … resolutions Collaborate to improve processes and service delivery Ensure client satisfaction Technologies: Windows 10 / 11, Windows Server 2016 / 2019 Active Directory, Office 365, Exchange Online, Azure VMware, Networking (TCP / IP, DNS, DHCP, VLANs) Endpoint security solutions (antivirus … Veeam, Altaro) Requirements: 2+ years in 2nd line support Strong knowledge of Windows OS and servers Experience with Office 365 and Azure Hardware / software troubleshooting skills Excellent communication skills Relevant IT certifications (CompTIA A+, Microsoft MCSA, ITIL) a plus Benefits: Competitive salary (up to £37,000 per more »

technology solutions and customer-focused service. Key Responsibilities: Provide 2nd line technical support via phone, email, and remote assistance Troubleshoot and resolve hardware / software issues Assist with IT equipment and system setup / maintenance Escalate complex issues to 3rd line support Document support activities and … resolutions Collaborate to improve processes and service delivery Ensure client satisfaction Technologies: Windows 10 / 11, Windows Server 2016 / 2019 Active Directory, Office 365, Exchange Online, Azure VMware, Networking (TCP / IP, DNS, DHCP, VLANs) Endpoint security solutions (antivirus … Veeam, Altaro) Requirements: 2+ years in 2nd line support Strong knowledge of Windows OS and servers Experience with Office 365 and Azure Hardware / software troubleshooting skills Excellent communication skills Relevant IT certifications (CompTIA A+, Microsoft MCSA, ITIL) a plus Benefits: Competitive salary (up to £37,000 per more »