Following recent investment by their new US owners, our client; a growing business based in Southend-On-Sea is looking for an IT TechnicalSupport professional to help take their business to the next level. You will provide technical assistance to the employee base, handle any IT … issues in-house and look after on-site infrastructure. Duties: Handle day-to-day office IT support - 1st/2nd line Maintain on-site infrastructure (with the support of IT service providers & US counterparts Handle help desk inquiries and issue resolution Plan and oversee impliemntation and migration of … software systems. Oversee: personnel IT, software and telephone systems and general Infrastructure Requirements: A proven career history as an IT support professional You must be comfortable working independently with the support of IT service providers & the US team for complex issues A qualification in IT support is more »
Technical Sales Support Specialist to join a busy, technically minded team, to assist the internal sales team and customers by providing TechnicalSupport . Monday to Friday 8:00am - 5:00pm. Annual salary £35,000-£45,000. Duties: Provide technicalsupport to customer, trouble … shooting, assisting with technical issues Provide on site support , as well as remote support to customers Oversee the technicalsupport team, act as final stage of resolutions Develop and facilitate workshops/training courses Attend presales and aftersales meetings with sales team and Clients Benefits more »
Saffron Walden, Essex, Little Chesterford, United Kingdom Hybrid / WFH Options
Polytec Personnel Ltd
9am until 5:30pm (Monday to Friday) Salary: £23,000 to £27,000 Job Reference: 35265 Polytec are looking for an enthusiastic 1st Line TechnicalSupport person, fluent in both English and French, for our client based just outside Saffron Walden. You will deal with front line enquiries … you will work from home to cover a late shift from 3:30pm until midnight every third or fourth week. Responsibilities: * 1st Line IT Support for all incoming support enquiries * Troubleshooting basic areas of the company platform * Work with customers on live chat, e-mail, telephone and ticketing … services ensuring the best level of service possible * Incoming enquiries ensuring they are communicated to relevant teams * Escalate issues to 2nd Line and Technical Pre-Sales Team as necessary * Deliver handovers between the global 1st Line TechnicalSupport Team. Requirements: * IT experience in a work environment * An more »
Our client is s customer service focused individual, who is technically minded, to assist the team and customers by providing TechnicalSupport . Monday to Friday 8:00am - 5:00pm. Annual salary £35,000-£45,000. Duties: Provide technicalsupport to customer, troubleshooting, assisting with technical issues . Provide on-site support , as well as remote support to customers . Oversee the technicalsupport team, act as final stage of resolutions. Develop and facilitate workshops/training courses. Attend presales and aftersales meetings with sales team. Benefits: Opportunities of progression Salary more »
An excellent opportunity has arisen to work for our established client in Harlow as a Biomedical TechnicalSupport Engineer. As the TechnicalSupport Engineer, you will be responsible for: Providing technicalsupport across all departments Managing spare parts data including the quality of data … suppliers to acquire accurate descriptions and pricing Perform data mining activities Occasionally assist on site engineers with Biomed equipment repairs and testing. The successful TechnicalSupport Engineer will have the following related skills/experience: BSc/HND/HNC in Engineering, electronics, or medical technologies Biomedical experience more »
