1 of 1 Remote Document Management Jobs in Exeter

Support the local teams with reporting and insights and agree European KPI’s to monitor and improve customer service. Conduct EDI discovery work and document current process across all European countries. Identify pain points preventing full automation & adoption, create & implement plan to address these and work with local teams … the process from end to end. Ensure that all policies, standard operating procedures, and processes are documented, implemented, updated, and stored in our central document management system ‘Doorway’ in conjunction with local customer service managers. Set and agree the annual customer service KPI targets across Europe. Report & provide … learnings. Good understanding of Sales Operations and Supply Chain principles. Ability to challenge and influence current ways of working and business processes. Strong project management skills to ensure projects are kept on track. Flexible to travel across Europe to various sites including UK, Germany and France. Why join us. More ❯